Mumbai Local Train Complaint & Customer Care Number
- State : Maharashtra
- City : Mumbai
Mumbai Local Train Complaint & Customer Care Number
CENTRAL RAILWAY:
Central Railway Control Room : 22622685 22624555 22659563
Central Railway Chhatrapati Shivaji Terminus: 022-22697330.
Dadar: 022-24143841
Lokmanya Tilak Terminus Kurla: 022-25290234 022-26502475 25298499.
Kalyan: 95251-2311499
WESTERN RAILWAY:
Western Railway Control Room : 23070564 23017379 23635959 22084287
Western Railway Call 131 or 22005388
Railway Disaster Managment : 10720
Mumbai Pune Expressway Call 09822498224
MUMBAI LOCAL TRAIN HELPLINE NUMBERS:
Railway Police Western Railway: 22039800
Mumbai Railway Control Room: 23081725 23007476
Reservation Check PNR Status: 135-137 22695959
Bandra Terminus: 26435756
Borivali Railway Police Station: 28054869
Andheri Railway Police Station: 26254735
Vasai Road Railway Police Station: 95250-2336977
Mumbai Central Station: 23061763 23073535
Panvel Railway Station: 27452244
Vashi Railway Station: 27812024 27812677
Kalyan Junction Helpline: +91-251-2317181
CBD Belapur Railway Station: 27570514
Central Railway Parcel Office Enquiry Number :022-22620629/022-22620629
Interactive Voice Response Catering Services Complaints: 2621551
Mumbai Local Railway Accident Helpline: 10721/9833331111 [Dadar West]
Mumbai Local Railway Accident Helpline: 022-22694040 [CST]
Bomb Detaction & Disposable Squad Unit Numbers: 22080501 22650707
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Trable in Local Train Travel by Sunil Gaikwad:
(4 of 5)
मी, वय वर्ष 59, कामावर जाण्याकरिता माझा प्रवास मध्य रेल्वे लोकल मधील प्रथम वर्गतुन सकाळी कर्जत-सीएसटी गाडीने बदलापूर ते दादर चा प्रवास आहे.ही लोकल सकाळी कर्जत हुन 4.53,बदलापूरला 5.25,कल्याणला 5.45 व दादरला 6.30वाजता येते.ह्या लोकल मध्ये प्रथम श्रेणी डब्यातून, दुतीय (2nd) श्रेणीचे प्रवासी तसेच काल भरती झालेले रेल्वे कर्मचारी 2nd class pass holder प्रवासी नियमित प्रवास करतात(तरुण वर्ग) ते धावपळ करून जागा पटकावतात त्यामुळे माझ्या सारखे बरेच प्रथम श्रेणीतील pass holder प्रवासी त्यांच्या धक्याने पडले जातात तसेच त्यांना जागे अभावी उभ्याने प्रवास करावा लागत आहे.तसेच सायंकाळी दादर ला 4.03च्या बदलापूर लोकल पण तीच स्थिती आहे. कृपया करून 2nd class प्रवाशांना प्रथम श्रेणी तुन प्रवास करण्या पासून अटकाव करावा व वय वृद्ध प्रवाशांचा त्रास वाचवावा ही विनंती.
Trable in Local Train Travel by Sunil Gaikwad:
(4 of 5)
मी, वय वर्ष 59, कामावर जाण्याकरिता माझा प्रवास मध्य रेल्वे लोकल मधील प्रथम वर्गातुन सकाळी कर्जत-सीएसटी गाडीने बदलापूर ते दादर चा प्रवास आहे.ही लोकल सकाळी कर्जत हुन 4.53,बदलापूरला 5.25,कल्याणला 5.45 व दादरला 6.30वाजता येते.ह्या लोकल मध्ये प्रथम श्रेणी डब्यातून, दुतीय (2nd) श्रेणीचे प्रवासी तसेच काल भरती झालेले रेल्वे कर्मचारी 2nd class pass holder प्रवासी नियमित प्रवास करतात(तरुण वर्ग) ते धावपळ करून जागा पटकावतात त्यामुळे माझ्या सारखे बरेच प्रथम श्रेणीतील pass holder प्रवासी त्यांच्याधक्याने पडले जातात तसेच त्यांना जागे अभावी उभ्याने प्रवास करावा लागत आहे.तसेच सायंकाळी दादर ला 4.03च्या बदलापूर लोकल पण तीच स्थिती आहे. कृपया करून 2nd class प्रवाशांना प्रथम श्रेणी तुन प्रवास करण्या पासून अटकाव करावा व वय वृद्ध प्रवाशांचा त्रास वाचवावा ही विनंती.
Truble in Local Train Travel by Sunil Gaikwad:
(4 of 5)
मी, वय वर्ष 59 कामावर जाण्याकरिता माझा प्रवास मध्य रेल्वे लोकल मधील प्रथम वर्गातुन सकाळी कर्जत-सीएसटी गाडीने बदलापूर ते दादर चा प्रवास आहे.ही लोकल सकाळी कर्जत हुन 4.53 बदलापूरला 5.25 कल्याणला 5.45 व दादरला 6.30 वाजता येते.ह्या लोकल मध्ये प्रथम श्रेणी डब्यातून दुतीय (2nd) श्रेणीचे प्रवासी तसेच काल भरती झालेले रेल्वे कर्मचारी 2nd class pass holder प्रवासी नियमित प्रवास करतात(तरुण वर्ग) ते धावपळ करून जागा पटकावतात त्यामुळे माझ्या सारखे बरेच प्रथम श्रेणीतील pass holder प्रवासी त्यांच्या धक्याने पडले जातात तसेच त्यांना जागे अभावी उभ्याने प्रवास करावा लागत आहे.तसेच सायंकाळी दादर ला 4.03 च्या बदलापूर लोकल पण तीच स्थिती आहे. कृपया करून 2nd class प्रवाशांना प्रथम श्रेणी तुन प्रवास करण्या पासून अटकाव करावा व वय वृद्ध प्रवाशांचा त्रास वाचवावा ही विनंती.
Public Grievances- Local Train Pass - Refund /Extension reg.. by Ajitkumar Ramdular Vishwakarma:
(4 of 5)
Dear Sir,
As you are well aware that Maharashtra Govt has allowed fully vaccinated people to travel in Mumbai local trains w.e.f. 15th August 2021 provided people habe taken both two doses and also completed 14 days.
My concern is, due to second wave of COVID, the complete lockdown was imposed again with effect from 22nd April 2021 allowing only Govt. and Hospital staff to travel in local trains. For all other categories the local train service was stopped as such people belonging to other categories couldn't travel in local trains and still it is effective except fully vaccinated people till 14th August 2021. Since local train services were stopped for other categories and now allowing only fully vaccinated people from today, why Indian Railways is not considering refunding the money or extending the local travel pass lapsed during lockdown which was well considered during the 1st wave of COVID.
Why Indian Railways is so insensitive ?
Please take immediate action in the matter.
Best regards
Ajit Vishwakarma
Mob. 9323821339
Mumbai
M.S. India.
Spitting in panvel - thane local train by Swapnil Chodankar:
(4 of 5)
It is found that anti social elements eat guthka and spit in train. so please look in to the matter.
Thanks
CR First class occupied by General class by jagdish moon:
(4 of 5)
I saw beggars seating inside first class, that too without mask.Hawkers come and goes.General ticket holder also occuping first class.No TC to check inside and no one is standing outside for checking.CR from kalyan to dadar, time 6am-630am in the morning and 5pm-630pm at evening.kindly assist
Ladies special by Pranali Sule:
(4 of 5)
Many male passengers are getting in Chuchgate to Borivali 5.39 ladies special train at many stations in between. And many are not getting down when told. Arguing no announcement not mentioned on indicators etc. Please announce at each & every station regarding ladies special train and also mention correctly on indicators.
Early departure of train by Prashant:
(4 of 5)
08.11Am train from Panvel To Csmt left Panvel at 08.08Am on 01/12/2021, due to many passengers face problems. please take necessary action
About earlier departure of train by Ajay:
(4 of 5)
I travel from Nerul to cst daily. 8.31 time train always departure before 8.31 sometimes at 8.30 . Because of this we miss train and next train for cst is at 8.48 after 17 minutes gap. We reach ofc late because of this. Plz start one train in 5-10 minutes gap rather than 17 min. Huge gap.
Thank you
Why were the timings changed? by Vipul:
(4 of 5)
I travel from CST to Bamandongri and for that I board CST on 5:16 to reach Belapur on time. Earlier the train timing from Belapur to Bamandongri was 6:32, and we were easily able to catch it. But now the timings have been changed to 6:27, and it always leaves the Belapur station before we even reach it.
Why were the timings changed unnecessarily? A huge number of people have to travel at that time. Either the frequency should be increased, otherwise there was no need to change the timings. This is such a stupid and ill thought decision.
Train frequency by Archana maurya:
(4 of 5)
Wy their is no fast train bw 8:15 to 9 to ghatkoper to -bDlapur ..all train are slow ..wat does mean of fast train till ambernath . ..n no fast train for Badlapur ,kajrat .
Phone Number Are Not Valid by Reshma Divecha:
(4 of 5)
I Am Travelling In Virar Ladies Special Train… Luggage Compartment Next To Middle Ladies So Many Gents Are Travelling… I Am Trying To Call Help Line Number… But Non Of Contact No is Valid… Emergency No Only Not Working… How People Will Complain ? … Dial No. Is Not Valid… 139 & 1512…
local train scheduling issue by Vinod Gharat:
(4 of 5)
Train from vashi to Thane timing 11:25 PM 99520,departure time from vashi is 11:25 PM and it's arrival time at sanpada is 11:29 PM,but mostly train reach at sanpada at 11:27 PM and as this is last train from vashi we face lots of issues is we miss the train
Bullying in Malad 8.29 train by Sajid Husain Sayed:
(4 of 5)
Train 8.29 Source Malad- Destination Churchgate.
Passengers board train from yard at Kandivali and holding places and does not allow to sit passengers boarded at source station Malad. I had argued with passengers and had fight. 3-4 people have harrassed me badly not to board train from today onwards. Even hit me and broken my eyeglass.
Request your assistance to get some security or police officers to talk to them and sensitize them.
Refund transaction by Arati walunj:
(4 of 5)
I am arati walunj. My complaint is related to transaction did on date of 13th dec 2021 to the railway. My transaction was successful but the person who was giving ticket on station said you transaction failed. I called to my ICICI bank customer care he said my transaction was successful and money credited to railway account railsbiupi11@sbi.
My transaction Id is T2112130823279244777160
Please look into this matter
Thank you
सकाळच्या वेळात जलद लोकल्स ची संख्या वाढवणे. by Vikrant:
(4 of 5)
सकाळच्या वेळी डोंबिवली स्थानकातील फलाट क्र. 5 वरुन 9:25 ची जलद लोकल गेल्यावर जवळपास 30 मिनिटे एकही जलद लोकल उपलब्ध नसते. थेट 9:55 ची 15 डब्यांची दादर लोकल आहे. या अर्ध्या तासामध्ये फलाट क्र. 3 वर प्रचंड गर्दी होते आणि गाडीत चढायला अजिबात जमत नाही. डेक्कन क्वीन, पंचवटी इ. एक्सप्रेस बाजूला 5 वी आणि 6 वी मार्गिका उपलब्ध होऊनही अजूनही फलाट क्र. 5 वरूनच सोडतात. जर या एक्सप्रेस नवीन मार्गिकेवरून सोडल्यास 9:25 ते 9:55 या अर्ध्या तासात किमान पाच मिनीटांच्या अंतराने का होईना कमीतकमी 15/12 डब्यांच्या पाच-सहा जलद लोकल सोडल्यास लोकल मधील गर्दी बऱ्यापैकी आटोक्यात येऊन लोकल मधली धक्काबुक्की, भांडणे, मारामाऱ्या बंद होऊन सर्वांना सुरक्षित प्रवास करता येईल.
Trains running late by ANAMIKA SINGH:
(4 of 5)
Local trains towards CST are very oftentimes running late..especially talking about station Ambernath where this cause a lot of problem. Kindly look into this
Change the time table by Jagruti Rathod:
(4 of 5)
There is no Badlapur train available from 6.00pm to 6.42pm. As per Old time table there is 6.39 badlapur train is running. But now due to new time table it become 6.42 and it reaches very late at Badlapur. I request you please look out this problem and try to find out solution.
Try to Increase the frequency of train from Badlapur at Morning. by sangita rathod:
(4 of 5)
At the time of Morning between 7.00am to 8.00am no one/only one trains are available from badlapur to CSMT and at Morning crowd of people travel to CSMT is more. If possible please try to increase the frequency of badlapur to CSMT train or 7;57 am Thane slow train make it Fast to CSMT. It help to reach at time and safetly at office. Please see this issue and try to find out solution.
Try to Increase the frequency of train from Badlapur at Morning. by sangita rathod:
(4 of 5)
At the time of Morning between 7.00am to 8.00am no one/only one trains are available from badlapur to CSMT and at Morning crowd of people travel to CSMT is more. If possible please try to increase the frequency of badlapur to CSMT train or 7;57 am Thane slow train make it Fast to CSMT. It help to reach at time and safetly at office. Please see this issue and try to find out solution.
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