Mumbai Local Train Complaint & Customer Care Number
- State : Maharashtra
- City : Mumbai
Mumbai Local Train Complaint & Customer Care Number
CENTRAL RAILWAY:
Central Railway Control Room : 22622685 22624555 22659563
Central Railway Chhatrapati Shivaji Terminus: 022-22697330.
Dadar: 022-24143841
Lokmanya Tilak Terminus Kurla: 022-25290234 022-26502475 25298499.
Kalyan: 95251-2311499
WESTERN RAILWAY:
Western Railway Control Room : 23070564 23017379 23635959 22084287
Western Railway Call 131 or 22005388
Railway Disaster Managment : 10720
Mumbai Pune Expressway Call 09822498224
MUMBAI LOCAL TRAIN HELPLINE NUMBERS:
Railway Police Western Railway: 22039800
Mumbai Railway Control Room: 23081725 23007476
Reservation Check PNR Status: 135-137 22695959
Bandra Terminus: 26435756
Borivali Railway Police Station: 28054869
Andheri Railway Police Station: 26254735
Vasai Road Railway Police Station: 95250-2336977
Mumbai Central Station: 23061763 23073535
Panvel Railway Station: 27452244
Vashi Railway Station: 27812024 27812677
Kalyan Junction Helpline: +91-251-2317181
CBD Belapur Railway Station: 27570514
Central Railway Parcel Office Enquiry Number :022-22620629/022-22620629
Interactive Voice Response Catering Services Complaints: 2621551
Mumbai Local Railway Accident Helpline: 10721/9833331111 [Dadar West]
Mumbai Local Railway Accident Helpline: 022-22694040 [CST]
Bomb Detaction & Disposable Squad Unit Numbers: 22080501 22650707
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Bag stolen by Abhishek Kumar Arun Kumar Mishra:
(4 of 5)
I was traveling from virar to churchgate and I lost my black colour bag consist of my college id and my purse and some notebooks and my railway train pass
by Joseph:
(4 of 5)
I am normal railway passenger
In chamber tilak nagar mumbai
There was outside tickets counter
They are charging 2/- extra single 5/- tickets and for return 4/- extra
And this is not right 1/- ok
It's in building no 66 tilak nagar chembur mumbai
Complen ticket counter staff bad behavir by Avinash mishra:
(4 of 5)
Hii avinash
Main diva gaya tha waha se main thane jaane keliye ticket counter pe gaya ticket nikaal ne ke liye to aap waha jo staff hai jo ticket deta hai wo ticket bahut battamizi se baat karta uska baat karna nahi aata hai usko baat ki custoemr s e kaise baat karte hai..ticket nahi diya..very bad..
Increase in frequency of local trains beyond Kalyan to Titwala, Kasara route by Rajesh:
(4 of 5)
At Peak evening hours there is a must required to increase frequency in trains beyond Kalyan to Titwala / Kasara route. Interval between two trains currently available as below from Thane to TL is huge about 29 minutes at peak hours .For example
Dep 0556 pm from CST to Titwala, Thane - 0636 to TL
Dep 0625 pm from CST to Kasara, thane arrival 0706 pm .it's a sincere need for daily office traveling people . suggestions will be to atleast initiate trains from Thane or Dl/Kalyan to TL or Kasara at peak evening hours, similar to currently what is available to BL, Karjat from Thane.This is needed mustly to cater to the increase in rush on trains to TL, Kasara at peak hours.
I hope my suggestions are considered and acted upon.
Rajesh yadav
Increased inlocal trains frequency to Titwala , beyond Kalyan to Kassar route by Rajesh:
(4 of 5)
At peak hours morning and particularly at evening it's a must genuine need to increase the frequency of trains to Titwala. Humble suggestion is to atleast initiate trains from Thane to TL, N at evening peak hours similar to what is available to Karjat route.
From Thane after 0636 pm hrs departure of Train to TL the next train is at 0706 pm, interval of 30 min is huge in front on rush at peak hours.
I hope that positive step will be taken on this to increase trains to TL, N route.
Thanks
Rajesh y
People travelling to ticketless in first class by Shikha:
(4 of 5)
People having ticket of second class travelling in first class.
to find my box by omkar sawant:
(4 of 5)
my name is omkar sawnt
my tiffin box left at borivali station. virar to borivali train .. virar train starts from 7:18 am . my tiffin box color is orange and it has my phone charger also.
Ticket checker responsible behaviour by Naina Nagar:
(4 of 5)
Sir/mam
I was travelling in 2nd class and i had pass of that, i got down at malad station. And suddenly a lady cought me called shraddha (ticket checker) saying that i was travelled in 1st class and she took me to senior and the both are saying that i was wrong they took 1 hr of mine & they released me. Without any procedure or any apology. Please take action for the same so other people won't experience the same.
Mr by Prashant Pandurang Vichare:
(4 of 5)
Dear Sir/Madam
Greetings.
I travel by 7:18 train from kalyan daily to work and get down at Ghatkopar. Recently it is observed that 7:18 train is stopped so that 7:15 fast local can pass. 7:15 local is normally late and this delays 7:18 local due to which we miss our next connections and get late to office. request you to look into this and resolve the issue.
Regards
Divyang coach Travel Normal People Very Big Issue Central Railway by MASUKH KHAN:
(4 of 5)
To,
The Mumbai Central Railway
मेरा नाम माशुख खान है, मै दिव्यांग व्यक्ति हूँ, दिव्यांग व्यक्ति ज्यादातर सोचते है कि उन्हें कोई नौकरी उनके आसपास मिल जाए, पर ऐसा होता नहीं है, अगर मिल भी जाता है २००० से ४००० हजार बीच में मिलता है। मजबूर होकर दिव्यांग व्यक्ति को दूर नौकरी के लिए जाना पड़ता है, इसमें मेरा स्वार्थ नहीं है मै अपने बारे में नहीं सबके बारे में सोच रहा हूँ और मैंने कई दिव्यांग व्यक्ति से बात किया है, उनका कहना है वो जब रेल के लोकल दिव्यांग डब्बे में बैठते है तो उन्हें चड़ने उतरने में काफी मुश्किलों का सामना करना है, क्यूँकि दिव्यांग डब्बे में मुश्किल से गिन चुनके १० से १२ दिव्यांग होते है और उसमे ३० से ४० व्यक्ति जो की दिव्यांग नहीं होते है उनकी वजह से चड़ना उतरना काफी मुश्किल हो जाता है और कभी – कभी दिव्यांग व्यक्ति गिर जाते है, क्यूँकि मै खुद दो से तीन बार गिर चूका हूँ, जिसके चलते मैंने काम छोड़ दिया। मेरा ख़त लिखने का मकसद सिर्फ इतना है की दिव्यांग डिब्बे में सिर्फ दिव्यांग व्यक्ति आसानी से यात्रा कर सके इसके लिए प्लीज कुछ कीजिए खासकर सुबह और शाम के टाइम काफी लोग दिव्यांग डिब्बे में यात्रा करते है, एक बार मै ठाणे स्टेशन के सामने खड़ा था काफी भीड़ था, मैंने पाँच ट्रेन छोड़ दिए, छठे ट्रेन में दिव्यांग डब्बे के सामने कई व्यक्ति ऐसे थे जो दिव्यांग नहीं थे और चढ़ गए और मै चड़ने की कोशिश किया और किसी ने धक्का मारा और मै गिर गया। देखा जाय तो अगर दिव्यांग व्यक्ति के डिब्बे में सिर्फ दिव्यांग व्यक्ति अगर यात्रा करे तो कोई तकलीफ नहीं होगा लेकिन काफी लोग यात्रा करते है आप चाहे तो सर्वे करवा सकते है। इन सभी कारणों से कई दिव्यांग व्यक्ति ट्रेन में यात्रा करना और जॉब पे जाना पसंद नहीं करते है, उनके पास कोई उपाय नहीं रहता की वो करे क्या, क्यूँकि जॉब ज्यादा करके मुंबई में रहता है, और ट्रेवल करने पर वो कई बार घायल हो जाते है। अगर आप चाहेंगे तो जो मैंने जो लिखा मै उसे साबित करके दिखा सकता हूँ। अगर इन समस्याओं का समाधान हो गया काफी दिव्यांग खुश हो जायेंगे। ६०% से ८०% दिव्यांग इसके लिए यात्रा नहीं करते क्यूँकि उनको इन सभी समस्याओं का सामना करना पढ़ता है। वैसे कहना तो बहुत कुछ है, पर काफी लम्बा हो जायेगा इसलिए मै संवाद यही पर बंद करता हूँ। मेरा मोबाइल नंबर : 8976635928 है।
मुझे उम्मीद है, की आप मेरे बातो पर गौर करेंगे और कुछ ना कुछ उपाय जरुर करेंगे।
आपका विश्वाशु
मशुख खान
Divyang coach Travel Normal People Very Big Issue Central Railway by MASUKH KHAN:
(4 of 5)
मेरा नाम माशुख खान है, मै दिव्यांग व्यक्ति हूँ, दिव्यांग व्यक्ति ज्यादातर सोचते है कि उन्हें कोई नौकरी उनके आसपास मिल जाए, पर ऐसा होता नहीं है, अगर मिल भी जाता है २००० से ४००० हजार बीच में मिलता है। मजबूर होकर दिव्यांग व्यक्ति को दूर नौकरी के लिए जाना पड़ता है, इसमें मेरा स्वार्थ नहीं है मै अपने बारे में नहीं सबके बारे में सोच रहा हूँ और मैंने कई दिव्यांग व्यक्ति से बात किया है, उनका कहना है वो जब रेल के लोकल दिव्यांग डब्बे में बैठते है तो उन्हें चड़ने उतरने में काफी मुश्किलों का सामना करना है, क्यूँकि दिव्यांग डब्बे में मुश्किल से गिन चुनके १० से १२ दिव्यांग होते है और उसमे ३० से ४० व्यक्ति जो की दिव्यांग नहीं होते है उनकी वजह से चड़ना उतरना काफी मुश्किल हो जाता है और कभी – कभी दिव्यांग व्यक्ति गिर जाते है, क्यूँकि मै खुद दो से तीन बार गिर चूका हूँ, जिसके चलते मैंने काम छोड़ दिया। मेरा ख़त लिखने का मकसद सिर्फ इतना है की दिव्यांग डिब्बे में सिर्फ दिव्यांग व्यक्ति आसानी से यात्रा कर सके इसके लिए प्लीज कुछ कीजिए
Divyang coach Travel Normal People Very Big Issue Central Railway by MASUKH KHAN:
(4 of 5)
Please do something for divyang people because in central local train travel normal people in divayng caoch.Divyang people faces many obsctacle climbing and landing and many people injured because heavy rush for normal people travel divyang coach. I request you please do something.
No indicators on public bridge by Feroz saudagar:
(4 of 5)
Dear sir
I live in Mumbai suburban CR Ambernath
There are No indicators on Railway bridge towards karjat
I request to re install asap
Sewood tickets counter not open by Aman Sharma:
(4 of 5)
Agar tickets counter open nahi hota hai to kahan se tickets milega Aur jo uts hai wo band Karo mera before months Paise deduct hua but no refund Aur is month deduct hue hai but success hua hai but no tickets plz help my number 9004315065
Kasara To CSMT Fast Train by Swapnil Sunil Sanaf:
(4 of 5)
I m travelling in Kasara To CSMT Train from Titwala station 10:17 pm.. This train is fast train.. This train arrived Titwala station on 10:55 pm and now this train totally running on slow track.. and take stop at each n every station.. we pay for consumption of time n comfort.. and you don’t give a proper service to public.. just because of this I can be loss my Job.. Who should responsible for this if I lost my Job..?? Try to give proper service..
Ms by Enakshee bhatia:
(4 of 5)
These numbers are only for emergency and not for complaints. Kindly do not publish wrong information.
Not informed the status of Andheri CSMT local from 1.00 p.m. to 2.15 p.m. on 2/10/19 by Prabhat Kumar Prabhakar:
(4 of 5)
I was waiting for Andheri CSMT local at Andheri Station. I thought 1.26 Goregoan CSMT local would arrive on time but there was no announcement /not updated on indicator also. Upto 2.15 p.m. Information for passengers planned to teavel towards CSMT through harbour line was not updated. Very poor service rendered by the Andheri Station Authority. Should I request to take action against the responsible authority and give direction to manage harbour line locals properly.
Ticket Collector by Mayuresh:
(4 of 5)
Ticket collector is not available in first class coaches from Dombivli to Thane ... There is so many without ticket passenger's is traveling in first class coach... No any T.C.is available on platform also ... At out side of first class coach... Why they all are behaving like this ... ??? It clearly means we are idiots to pay extra amount for FIRST CLASS ??? think about it & work on it .... Or els tell them toh resign from the railway's
Begger and seller by Minhas Malik:
(4 of 5)
I would like to ask you do beggars and seller of earphones purses etc are allowed legaly to sell and beg in local trains of Mumbai, they just keep shouting to sell their cheap goods and no concern who are getting irritated and or on talking on phone, do we pay for them to travel
Ticketless travel by Deepal Gogri:
(4 of 5)
I’m on-board the 4.58 Thane train in the first class compartment and there are atleast 7-10 people travelling in this compartment including 4 boys who don’t have a ticket
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