IFB Customer Care Number Toll Free Number Complaint Email Id Office Address

Customer Care Date: 10/16/2016
  • State :  Karnataka
  • City :  Bangalore
  • Address: 16/17 Visveswaraiah Indl. Estate Off.Whitefield Road Bangalore Karnataka.

IFB Customer Care Number Toll Free Number Complaint Email Id Office Address


IFB is the company which manufactures Appliances for Home Purpose Only and they have a product’s like Washing Machine AC Kitchen Product’s Industrial Product’s Microwave Oven Refrigerator Water Purifier’s Built in Oven’s Chimney’s and More.


 


IFB Appliances Mailing Address-


Home Appliances Division


L1 Verna Electronic City Verna


Salcete GOA


India 403722.


IFB Appliances Email Id Support- ifbcrm@ifbglobal.com


IFB Appliances Customer Care BSNL/MTNL Number- 1860 425 5678


IFB Appliances Customer Care Helpline Number- 3900 4321




IFB Appliances Offices Address with Contact Number-


 


Bangalore-


16/17 Visveswaraiah Indl. Estate Off.Whitefield road Bangalore Karnataka.


Contact Number- 080-30589620


Fax No.- 080-30589611


 


Tamil Nadu-


New No-6 Old No-37 Near AVM Rajeshwari Cinema Hall Arcot Road Vadapalani Chennai Tamil Nadu.


Contact Number- 044-39004321 / 30288511 / 30288515


 


Hyderabad-


Shop No-32-33 Ist Floor Sathya Mansion Near Golden Point Hotel Chitta Reddy Colony Tarbund X Roads Tar Bund-Secunderabad Hyderabad Andhra Pradesh.


Contact Number- 040-39131253 / 39187605 / 39187606


 


New Delhi-


A-56 Industrial Area Phase-I Okhla Delhi.


Contact Number- 011-30889675 / 39004321


 


IFB Appliances Official Website- www.ifbindustries.com

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    service complaint-NON-COMPLIANCE by DR GURU CHARAN DASH:

    (4 of 5)

    complaint #1000114159 cu.id-2937781
    MY COMPLAINT ABOVE IS NOT SOLVED SINCE12-05-17.MY WASHING MACHINE (front load)IS UNDER AMC

    WASHING MACHINE NOT WORKING by H Radhika Jamuda:

    (4 of 5)

    The problem with the Washing machine not working. We have registered and paying amount for supporting and maintenance the washing machine.
    Since last 10 day a complaint was logged and as of now there is no response.
    Please reach out at
    BL12 VSS NAGAR-BHUBANESWAR-751007
    PHONE-8895896115

    IFB Washing machine is NOT working by Radhika JAmuda:

    (4 of 5)

    Dear Team,
    My washing machine is not working since more than one month. Nobody are listening to me after many complaints on line.This is really I m frustrated and not acceptable.Atleast the basic response also not coming.THis machine is in AMC.I m paying the contract for the same.Request you to kindly take a close llok on this ASAP.Thank You..

    Regards
    BL12,VSS Nagar.Bhubaneswar-751007
    Phone-9777929317

    Washing Machine under repair by R.Prabhakar:

    (4 of 5)

    I have lodged a complaint on 31.05.2017.So far no body attended to it.My Mobile no.9444719009.pl.ensure to attend to it immediately.

    repair and service by kuldeep singh:

    (4 of 5)

    Before two months i camplants same many times the service center can't reply nobody visit the site
    The camplant is Washing machine can't be ON

    Request for repair/replacement of front door of IFB Washing Machibne by Duli Chand:

    (4 of 5)

    Sir,
    I purchased IFB Washing machine (WM-SLT-Senorita +VX) in October,2016(6-7 months back) and the machine is in warranty.

    The door got dislocated last week.

    Kindly get the door repaired or replaced as the machine is under warranty.

    Thanks

    Duli Chand
    Mob.No.9868613736

    complaint for A.C. by tajinder singh:

    (4 of 5)

    i had tried your number but not connected bcoz always busy .
    My A.C. is not done proper cooling. Please registered my complaint and send the technical assistant on my home as early as possible.
    Thanking you
    tajinder singh
    8054603874

    Worst Service for my Washing machine & Fraud Commitments by Mr. Vijay (Ratlam) by Vishal Nandurdikar:

    (4 of 5)

    My Ticket No is: 1000141256 and my complaint was for Washing machine repair. I had complained to IFB Toll free number and surprire to know that they never share email id of Higher management for complaining.

    My Ifb washing machine was working in a fine condition and so it required some minor repairing. So IFB customer care had forwarded my request to one of city to Ratlam (M.P). Mr. Vijay so called the technician had forwarded my complaint to other sub city to Alirajpur (MP) and the service technician was some private, attended my com;plaint which had not resolved but charged me Rs. 1800/- for minor repair which was not even accepted. Exactly after 10 days i have raised another complaint that the machine stopped working completely. The Machine vibrated and made loud sound and stopped completely. The same Person Mr. Vijay from Ratlam visited my Place done some repairing like fixing of new wiring, and drum balancing by which he charged me Rs. 3000/- and unnecessarily he sold his worst product of IFb some Liquid by which without asking me or without my approval he opened up that bottle and charged me which is again not accepted. This person knows how to make fool to customers and they are too good in this service. I would say that Mr. Vijay from Ratlam is good in fooling the guest instead of Improving his technical knowledge. Now again not even a month, my machine had the same sound, vibrated and completely in dead condition. Charging Rs. 1800 + 3000 = 4800/- was this services given worth to the clients or IFB India is just making the fool to clients and charging Customers and pay the team's salaries? Its a worst ever electronic company i found is not at all successful in India at least. Krishnapal Singh so called as Head most of MP is even not bothered to reply back to client after complaining. Worst thing i have seen that he asked Mr. Vijay again very politely to give me the service and now Mr. Vijay is saying that i need to Pay more Rs. 4000 for changing Drum. Is he fool or IFB is making a fun of Clients. Ridiculous company with Ridiculous Staff and technicians.

    Very poor Customer service of IFB washing machine by ANUP MISHRA:

    (4 of 5)

    complain no 1000238660

    we have an AMC till 22nd July 2017. They are knowingly delaying .

    malfunction and short circuit by pritesh raju:

    (4 of 5)

    a complain has registered on 18 jul 17 vide tkt no 1106015619 for mumbai (world class city) (defect may be cause of death). post several approach finally technician came and made a video clip and said item not available at mumbai. you have to wait further more. i think this company is going to bankruptcy
    if i was in rural area then what we should expect from such company

    Complaint not resolved till date by Rohin Sharma:

    (4 of 5)

    I has been 12 days since a complaint of my IFB Washing machine was lodged vide Complaint no 1000226194 on 10 July It has not been repaired till now

    9810272788

    Complaint No: 1000258093 Dt: 21/07/2017 by Mohit Agarwal:

    (4 of 5)

    Dear Customer Care Rep,

    My Customer ID is : 15440986
    We have purchased an 1.5 T Air Conditioner which was not cooling properly or I must say that it’s like a cooler,
    So I have placed a complaint to customer care with the Complaint No: 1000258093 Dt: 21/07/2017 and in response till yesterday noon “24/07/2017” I have not received any communication from IFB services.
    And from 22/07/2017 I am calling twice a day for the same issue and requesting for and update for my complaint and in response I always hear sir your complaint will be resolved today itself,
    The on 24/07/2017 evening I have received a call from the mobile no : 07210880006 asking for my location I explained and said at the time I am out of site and requested him to visit today 25/07/2017 so he said ok sir
    We will come around 10:30- 11:00 AM, I reached on site @ 10:00 AM and was waiting for the person to arrive, but when there no person cam till 11:30 AM I called on the same number and asked him to update me the visiting time he simply said
    Sir we can come today, and will come tomorrow, today its not possible for us to come, then also I said kindly confirm us and call me back, he never called back instead when after 1 hr I called hime he is not picking up the phone,
    I repeated the same process twice and returned back.

    I strongly need to say “I THINK I HAVE MADE A MISTAKE TO BUY IFB PRODUCT” and recommendations is always Negative as at the time of sales great presentations but after sales services are really POOR.

    Kindly update me for further action on mails.

    Complaint by Prabhjyot Singh:

    (4 of 5)

    Bought 3 IFB AC's this season. Its not even 3 months and 1 of the AC has started throwing out water. It sprinkles water to an extent that I wake up from my sleep as the bed is right next to the indoor unit. Called IFB. They sent someone who checked the AC, cleaned the evaporator and said he will send someone else the next day. The AC is now throwing even more water. IFB AC is nothing but a piece of shit.Can anyone suggest how I can replace this unit?

    complaint not being attended by M.S.kidwai:

    (4 of 5)

    my complaint no is 1000285145. since 31st july 2017 i have been repeatedly calling your toll free number with my complaint, though they receive my call but my complaint has not been attended to.

    complain no 1000290945 by vaishali p adhyaru:

    (4 of 5)

    after 15 days no spare parts fitted by technician - it is a matter of regret

    we cant expect such types of poor services from reputed co like ifb

    even local agency not lifting phone

    reply awaited

    Washing Machine by Sachin Joshi:

    (4 of 5)

    My machine is not working last 2 months i continues in touch with your toll-free number & our area dealer but not satisfied yet.Complaint Ticket number 1105934695
    They area came in my home continuously but not yet get repaired. P5 error occur in my machine. Your team repeatedly came at my home for repair bt not resolved.I think this is Dabba product & need to replace with new one cause team are not respired & not understand situation. So its our humble request please replace on urgent basis.

    IFB Washing Machine not repaired even after 6 days by PANKAJ KUMAR:

    (4 of 5)

    The lock of my IFB WASHING MACHINE was not working so I made a repair request(ticket no. 1000381700) on 31st August , next day engineer came and after checking the machine told me that lock and panel was faulty and will be replaced next day.
    He did not come thereafter, neither I got any call.
    After calling IFB customer care I was given the no. of Mr. Vikram (Area Service Incharge) , I called him atleast 4 times and every time either his phone was busy or he did not bother to pick the phone.
    Again today (6th September) on calling I am suggested to wait for some more time but no certain date or time given to resolve my problem.
    This is not the first time earlier also on breakdown of machine its not repaired before 4-5 days

    break down by suman khandelwal:

    (4 of 5)

    machine not working.pl.do asap.tnx

    IFB Split AC by ANIL KUMAR HOTA:

    (4 of 5)

    Permanent ID No. 30005657
    1.I have purchased IFB split AC 1.5T, model no. IACS18AK2TC, invoice no. Ritz-15-15/0069 dated 12.04.2015 from Raipur C.G.
    2.By complaint no.18451515 dtd.22.09.16 Blower motor was changed by invoice no. 74 dated 29.09.16 by Capital Refrigeration Raipur.
    3.Again problem is coming in blower and E-6 error display on screen. complaint no.1000436109 dtd.15.09.17. Till now no call is coming regarding service.

    Worst company with worst services by Richa sharma:

    (4 of 5)

    I have 4 ifb washing machine and they all 4 stop working and start giving error in just one month.after calling them on there toll free customer care nub so many time they kept me on hold for good 40 minutes and after that they told me that there executive will call me back and give me my complaint nub because that time there server is not working.but i didn't receive any call or msg so i called them again and that time i got to knw that there was no complaint registere and there executive made me fool.finally after calling them so many time they registered complain but no technician came for 10 days.after so much of harrassment i ask them to forward my complain to there senior executive so that they resolve my problem but that was the worst thing that IFB did to there Custome.there senior executive have no sense of talking to a lady,floor incharge including there calling executive employees are dumb,arrogant, untrained and mannerless.I must say that IFB is a worst company with poor service.i had i terrible experience.and finally i m going to take legal action on IFb as thats the only way left.

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