Complaint IFB Washing Machine not repaired even after 6 days

  • IFB Customer Care Number Toll Free Number Complaint Email Id Office Address - IFB Washing Machine not repaired even after 6 days
    PANKAJ KUMAR on 2017-09-06 10:22:40

    The lock of my IFB WASHING MACHINE was not working so I made a repair request(ticket no. 1000381700) on 31st August , next day engineer came and after checking the machine told me that lock and panel was faulty and will be replaced next day.
    He did not come thereafter, neither I got any call.
    After calling IFB customer care I was given the no. of Mr. Vikram (Area Service Incharge) , I called him atleast 4 times and every time either his phone was busy or he did not bother to pick the phone.
    Again today (6th September) on calling I am suggested to wait for some more time but no certain date or time given to resolve my problem.
    This is not the first time earlier also on breakdown of machine its not repaired before 4-5 days