Mumbai Local Train Complaint & Customer Care Number
- State : Maharashtra
- City : Mumbai
Mumbai Local Train Complaint & Customer Care Number
CENTRAL RAILWAY:
Central Railway Control Room : 22622685 22624555 22659563
Central Railway Chhatrapati Shivaji Terminus: 022-22697330.
Dadar: 022-24143841
Lokmanya Tilak Terminus Kurla: 022-25290234 022-26502475 25298499.
Kalyan: 95251-2311499
WESTERN RAILWAY:
Western Railway Control Room : 23070564 23017379 23635959 22084287
Western Railway Call 131 or 22005388
Railway Disaster Managment : 10720
Mumbai Pune Expressway Call 09822498224
MUMBAI LOCAL TRAIN HELPLINE NUMBERS:
Railway Police Western Railway: 22039800
Mumbai Railway Control Room: 23081725 23007476
Reservation Check PNR Status: 135-137 22695959
Bandra Terminus: 26435756
Borivali Railway Police Station: 28054869
Andheri Railway Police Station: 26254735
Vasai Road Railway Police Station: 95250-2336977
Mumbai Central Station: 23061763 23073535
Panvel Railway Station: 27452244
Vashi Railway Station: 27812024 27812677
Kalyan Junction Helpline: +91-251-2317181
CBD Belapur Railway Station: 27570514
Central Railway Parcel Office Enquiry Number :022-22620629/022-22620629
Interactive Voice Response Catering Services Complaints: 2621551
Mumbai Local Railway Accident Helpline: 10721/9833331111 [Dadar West]
Mumbai Local Railway Accident Helpline: 022-22694040 [CST]
Bomb Detaction & Disposable Squad Unit Numbers: 22080501 22650707
Service issue | Complaint | Query | Feedback | Suggestion | Reply
People getting into first class compartment without ticket by :
(4 of 5)
4:59 Thane train from Matunga has passengers without first class ticket. Please look into the matter.
Local traim time problem by Deepak B Gaikwad:
(4 of 5)
I am deeapk i went mankhurad lot of problem face traveling in local train as hurber line daily eveing time traim so late and full rush plz sir take action and soal the problem.
About getting proper ticket by Sandesh Patil:
(4 of 5)
Hello sir/madam,
I want purchase the 1 month pass from mansarovar to ghatkopar via thane. But the station master give me that ticket via kurla on date 12/12/19 and I forgot to see the that ticket whether it is proper or not.Another day dated 13/12/19, I request her to please make corrections into it.But she refused to do it.She said that I can't do anything.So what should I do.Should I use that pass on Thane route.Please consider my request.
Reply soon,
Cold , fan by Atul Galia:
(4 of 5)
Please put off the all electric fan of all the platforms during this cold whether. Doing so you will save valuable electricity of nations. Passengers are convulse. Avoiding fan.
Cold weather by ATUL GALIA:
(4 of 5)
Please put off the fan of all the Mumbai suburban platforms.
Women's in local by Karma:
(4 of 5)
Speaking on behalf of all those typical middle class women...who used to take ride from local trains n do their journey in a conjusted n crowded overloaded compartments...no other way to dissolve such a journey... Either u provide more compartments else increase the availability of more trains as metro is not the answer for these middle class world. Thanks. (u people are famous.....if u do something.....masses will follow u....that's y I send this mail to you guys...sorry for the inconvenience)
Passage block by Harjit kaur:
(4 of 5)
In local train why the passage are blocked.passanger of long route who are staying at karjat khopoli Ambernath kasara asangaon they are facing lots of problems while boarding the train.passage are blocked by dombivali thane .etc people..despite of having lots of train for dombivali, kalyan and thane... railway staff, it's a humble request to you please take strict action for passage blockers..if u will make strict rule and charge fine.no one will die due to rail accident.hope so u will take action. kindly do the needful...
My bag not found by Ajay bhivsane:
(4 of 5)
I am travel the western railway (local),my destination from dahisar to dadar. I out the dadar station and realized my bag is missing. Please help me.in this bag my original I'd proof.My bag date missing 4/3/2019 and time is (dahisar)9:48pm to (dadar)10:22pm. Please find my bag
Requesting To Know Clear Details by Dr.Ami Mamania:
(4 of 5)
Respected Sir/Madam,
I am Dr.Ami Mamania-A Physiotherapist,living in Dombivli working in thane in private Clinic.
As Mumbai local trains are started for essential Services, Won't Doctors working in private clinics are included in That? Afterall We are also doctors and just because we work in private clinic doesnt mean we should be denied to travell.Hope to have response from your side soon.
QR code delay by Dr Venkataramana:
(4 of 5)
FromBARC Trombay we submitted data of essential service officers for QR code generation in August 2020.So far no QR code.I have heard that more than 1 lakh poeople ar ein waiting list for QR code.what is wrong with you?Why so much delay for QR cod egeneration( more than a month)?
Essential service by Vijendra Tiwari:
(4 of 5)
I am working in hospital at Parel and its comes under essential services. 3 big govt Hospital are in Parel only and much more Pvt hospital including Covid hospitals.
But there are none of local train halt at Parel station.
They are given Local train halt at even Matunga and Vidyavihar but not in Parel.
Why...?
Main essential service Hospital situated in Parel only.
Second, there are no local train in between 5.45 pm to 6.25 pm at Dadar station. Almost after 45 min one thane local are available. So, there are too much rush and nobody maintain social distancing.
Thereafter, this train parked at platform number 3 at Thane station and all passengers use FOB and there are only one FOB in operation. Because of local train parked at platform no 3 instead oh platform no 1, there are too much rush at fob and not following social distancing.
So I request you to park this local train at platform no 1 at Thane station for avoiding FOB and too much rush.
And second please arrange oneore local train in between 5.45 pm to 6.25 pm at Dadar station.
Regarding 2 seating by Yogesh:
(4 of 5)
Few persons forceful seat for 3 people rather than 2 seat...plz see this Matt er careful
Local train travelling pass from Andhei by HARIOM K VERMA:
(4 of 5)
Hi,
I am working with Custom Handling Agent (CHA) RIHITA CARGO FORWARDED PVT. LTD.
CHA NO.11/2389
And Customs authority issued essential service letter, but at Andheri tickets window no one issue travelling pass for travell in local train while at some station issue local travelling pass in favour of our company that station is too far from our Home and Office.
Thanks and regards
Hariom
Cell No. 9870370462
Not issuing ticket at vidyvihar mumbai.. under easential services by Bhushanam Changal:
(4 of 5)
Respected sir,
possible teach ur ticket counter official not to be too rude during thia pandemic year..
As we r wirking for mumbai port trust.. on saturday to go to bhandup when i asked tikcet feom ticket counter at vidyavihar west in mumbai he refused.. and same in ghatkopar lady ticket counter.. time dated 16/10/2020.. time exctly 1215hrs..I dont know from last ome month we r taking tickets from masjid bunder to thane,tilak nagar.. for our works..
This people dont know and jist sitting on counter and not able to give ticket..
just misbehaving sir.. for future this will be a great disaster for ur railway department.. public is totally dipression due to not availing us in local.. if such behaviour ur counter staff does.. repeatedly will be problematic.. so pls teach them.. and keep records in writting with themm.
as railway is not for only railways .. its of public use.. teach ur employees..
thanks
bhushan
Train between virar to dhanu by Indrajeet Gupta:
(4 of 5)
Dear sir /madam
I am a local train traveler every day between virar to dhanu.
Before lockdown between 7.AM to 9.10 AM 4 train was running. But Now only 2 train is running 7.05 AM & 9.10 AM, it's showing 2 hours gap, also There's in no social distance because train gap is 2 Our.
So kindly starte a train about 8 AM virar to dhanu.
Rgds
Indrajeet
Travel by children by Manoj:
(4 of 5)
In local train common men not allowed to travel but still some family are travelling in local train from Kurla
Now train will reach in Vashi
Tictkets counters not wring at Mulund by ADV. Prem Alag:
(4 of 5)
I am surprised that only one ticket counter woks at such big railway station at mulund west . Added to that when questioned the male staff is arogant including female supervisor stating " link nahi chalta he "
so we should travel without tickets . and due to one window working where is the social distancing . the incidence is of 2/1/2021 at around 3:50 .
why do you have such rude staff . pls let me know the action taken alternatively , i have courts open
Thanks
Wrong announcement on Thane stn. by Amar chavan:
(4 of 5)
प्रति Sir/ Mam,
Wrong announcement in Marathi language on Thane stn.
चुकीच्या रीतीने announcement ठाणे स्थानाकावर केली जाते मराठी मध्ये.
कृपया announcement मध्ये दुरुस्ती करावी.
धन्यवाद
अमर चव्हाण
ठाणे स्थानावर चुकीची घोषणा (Announcement ) by Amar chavan:
(4 of 5)
प्रति,Sir/mam,
मी अमर चव्हाण ठाणे ते चर्नीरोड चा प्रवासी आहे, मी खूप दिवस झालं ऐकतोय ठाणे स्थानाकावर चुकीच्या रीतीने announcement होते. चुकीच्या प्रकारे मराठी बोललं जात आहे. महाराष्ट्र ची मूळ भाषा मराठी आहे आणि तिथेच ती चुकीची बोलली जातेय. कृपया त्यास दुरुस्त करावी ही विनंती. या तक्रारी चा नमुना इतर काही मराठी संस्थाना पण पाठवला आहे.
धन्यवाद
Mr by Akash Awari:
(4 of 5)
I am travelling towards kasara from titwala at 5.56am local on first class coach but found whole compartment was full of sleeping passengers! I did ask one passenger can you sit up so I can get seat and angrily he I asked to find somewhere else! I told him I got first class ticket and I need place to seat then he replied whole compartment is full of his people and I will be in trouble if I say single word!
Next station I got down and sit in second class compartment even I had first class ticket. I felt unsafe and I didn’t see any TC or staff to help me.
This is my kind request can you ask your TC or Police to check tickets on early morning trains so genuine passengers won’t feel unsafe and won’t be abused by goons.
Thanks
Service issue | Complaint | Query | Feedback | Suggestion | Reply