IFB Customer Care Number Toll Free Number Complaint Email Id Office Address
IFB Customer Care Number Toll Free Number Complaint Email Id Office Address
IFB is the company which manufactures Appliances for Home Purpose Only and they have a product’s like Washing Machine AC Kitchen Product’s Industrial Product’s Microwave Oven Refrigerator Water Purifier’s Built in Oven’s Chimney’s and More.
IFB Appliances Mailing Address-
Home Appliances Division
L1 Verna Electronic City Verna
Salcete GOA
India 403722.
IFB Appliances Email Id Support- ifbcrm@ifbglobal.com
IFB Appliances Customer Care BSNL/MTNL Number- 1860 425 5678
IFB Appliances Customer Care Helpline Number- 3900 4321
IFB Appliances Offices Address with Contact Number-
Bangalore-
16/17 Visveswaraiah Indl. Estate Off.Whitefield road Bangalore Karnataka.
Contact Number- 080-30589620
Fax No.- 080-30589611
Tamil Nadu-
New No-6 Old No-37 Near AVM Rajeshwari Cinema Hall Arcot Road Vadapalani Chennai Tamil Nadu.
Contact Number- 044-39004321 / 30288511 / 30288515
Hyderabad-
Shop No-32-33 Ist Floor Sathya Mansion Near Golden Point Hotel Chitta Reddy Colony Tarbund X Roads Tar Bund-Secunderabad Hyderabad Andhra Pradesh.
Contact Number- 040-39131253 / 39187605 / 39187606
New Delhi-
A-56 Industrial Area Phase-I Okhla Delhi.
Contact Number- 011-30889675 / 39004321
IFB Appliances Official Website- www.ifbindustries.com
Service issue | Complaint | Query | Feedback | Suggestion | Reply
service complaint by vasanti sunil bharate:
(4 of 5)
After warantee of washing machine service is not proper
IFB Washing Maching Problem by Sukhads Laxman Chavhan:
(4 of 5)
IFB WASHING MACHING OUT OF ORDER
Dear Sir,
It is painfully informing you that I have Top Loaded washing maching.Last month I face some problem.After number of time complain punch at your coustmer care center.Unfortunately no response since 24st of Dce.As I read some where that you claim to provid world class servise.But my experience is very bad.
.Ur after sales servise is very poor.This is not my new experience. In past I suffer with the same condition.
If my problem not sortout within two working days,I will take shelter of consumer court.
Thanks
Regards
Sukhads Chavhan
Mob. No.918796348796
7066041314
Mail Id. sukhadaschavhan@gmail.com
by A.VEERAMMA:
(4 of 5)
Washing machine not working from last ten days.Parchage date 27-12-2015 at Tenali Guntur Dist.
by pmhendranath:
(4 of 5)
not working
poor service quality by amar naath gupta:
(4 of 5)
सेवा में
प्रबंधक महोदय,
आईएफबी
महोदय,
निवेदन इस प्रकार है कि मैने आपकी कंपनी की एक फुल्ली आॅटोमैटिक वाश्ंिाग मशीन आपकी कंपनी के विश्वास की वजह से खरीदी थी। महोदय मैने वारटीं खत्म होने के बाद उसकी ए.एम.सी. भी कराई। मेरी मशीन मैं खराबी आने पर मैने कंपनी के टोल फ्री नम्बर पर संम्पर्क किया। परन्तु मशीन की खराबी को ठीक नहीं किया गया । हर बार एक नया बहाना बनाकर मुझे टाल दिया गया। ए.एम.सी. के रिन्यूबल के लिए मुझे लगातार फोन आते रहते हैं और मैं रिन्यू कराता रहता हूं। मेरी वाशिंग मशीन पिछले 5 महीने से काम नहीं कर रही है। टाॅल फ्री में फोन करने के बाद आपके इंजीनियर आते हैं और नई कहाी समझाकर चले जाते हैं। जब उनके उपर ज्यादा प्रेशर दिया तो उन्होंने कह दिया कि आप अपनी मशीन एक्सचेंज करा लो हम ठीक नहीं कर सकते हैं। फिर मेरे यह कहने पर कि कंपनी ने अगर प्रोडक्ट बेचा है और ए.एम.सी करवाई है तो आपको यह चेंज करना पड.ेगा। मेरे दबाव के कारण आपके इंजीनियर का फोन आता है कि आपकी ए.एम.सी के कागज नहीं मिल रहे हैं। मैं आप से यह पूछना चाहता हूं कि इतनी बड़ी कंपनी और इतना बडा नाम क्या आम आदमी सरकार को गुमराह करने के लिए हैं। जो आपके यहां मेरा रिकार्ड नहीं मिल पा रहा है। अगर मेरा रिकार्ड नहीं मिल रहा है तो मेरी शिकायत पर हर बार आपके इंजीनियर मेरे घर वाशिंग मशीन ठीक करने क्यों दौडे चले आते थे। बजाय मशीन को ठीक करने के मुझे बदलने की सलाह क्यों दे जाते थे।
महोदय मैने उनसे कहा कि मेरे को मेरे कागज नहीं मिल रहे हैं तो उन्होंने कहा कि हम इसमें कुछ नहीं कर सकते हैं। मै आप से सिर्फ यह कहना चाहता हूं कि जब रिकार्ड आपके पास नहीं है, और वह खो सकता है तो क्या वह मेरे पास नहीं खो सकता है। रिन्यू करने के लिए आपके यंहा से तुरंत फोन आ जाता है तब रिकार्ड कैसे मिल जाता है। जैसे कोई पुर्जा डालने की बात आती है तो हम से कहा जाता है कि अपना रिकार्ड दिखाइए।
महोदय मैं आपसे सिर्फ यह कहना चाहता हूं मैने यह मशीन आपकी कंपनी के विश्वास और नाम की वजह से खरीदी है न कि आपके कर्मचारियों की वजह से। मेरे इस मशीन को अपने रिकार्ड देखने के बाद तुंरत से तुरंत ठीक कराने की कृपा करें। अन्यथा मैं अपना बाद मजबूरी में उपभोक्ता न्यायालय कन्यूजमर फोरम में प्रस्तुत करने को वाध्य होउंगा। रिकार्ड तो मैं अपने घर में ढूंढ ही लूंगा तब उसे कोर्ट में प्रस्तुत करूंगा। तथा आपके समस्त शोरूम जाकर आपके सर्विस की खराब गुणवत्ता की शिकायत लोगों से करूंगा ताकि वह आपके उत्पाद को न खरीदें।
धन्यवाद
अमर नाथ गुप्ता
इंदिरा नगर कालोनी
देहरादून, उत्तराखंड।
8859910002
Water inlet hose leak and drum vibration by SABAREESAN P N:
(4 of 5)
We have purchase ifb Washing machine in November 2017 ,two days after leak. Running. Time drum sound occur please rectify of that two complaints but locally informed but no response.
complaint register by ANIL KUMAR PC:
(4 of 5)
I Report a complaint register on IFB Register number 1000698130 on 23-11-2017 almost 3 months back and contact IFB customer care several times but i didn't get any good feedback kindly please solve the registered complaint immediately
Mr. by Ashok Kumar:
(4 of 5)
I am having Elite VX - 7kg washing machine. I have been requesting since 2.12.2017 for a washing machine trolly to be delivered at my address House No. 187, Sector - 47, Gurgaon. I have requested number of times to customer care and many number of times to IFB Gurgaon center. Every time, only assurance is given. Request you to kindly let me know, from where in Gurgaon, I can purchase it.
regards
Mobile - 9871394955
complaint not solved by KIRAN MADAN:
(4 of 5)
i have already sevrel times complaints nos. TKT 1000018217,1000018221,1000019274,1000019277,1000063080,1000097972 etc against my microwave from new purchage time but every time visite of your co. engg. only take photograph and give me shortly soluction promise for my complaint.but up to date my complaint not solved.kindly solved my complaint.
Repair for IFB Washing Machine model Senator-VX by Sharda Arora:
(4 of 5)
I have made a complaint on 5.1.2018 and the Ticket No. is 1000891287 So far,it has not been rectified. It is very painful that the Engineer always said he is coming and will be repaired or replace the part. Noting has been done so far. It is very disgusting that a big company IFB service is very poor and so I will advise people not to buy any product of IFB if this is the attitude of the Service people. You kindly advise that whether I should go to the Consumer Court or my machine will be repaired at the fastest possible. Kindly reply. 09213524083
Ifb worst service by Rambhupalchowdary:
(4 of 5)
I had brought an IFB washing machine & they said free service for 4 yrs but they come only twice and afterwards they are not receiving my complaints also properly worst service waste service
Mr. by N.S.Raman:
(4 of 5)
Sir,
My front loading IFB washing machine has a problem. After wash function is over, it does not automatically shift to rinse, squeeze functions. Instead again it repeats wash only. It has to be repaired & set right.
Best Regards
Raman
Complaint number 1001110206 by Manoj Verma:
(4 of 5)
Hi Team,
I had registered a complaint # 1001110206 for my IFB washing machine (drum not rotating) on Saturday 23-Feb morning and till now no one has called or reached me.
TAT for customer complaint is very slow unlike other services.
Cheers
Manoj Verma
9899900195
Kindly send technician to correct IFB washing machine Model SENORITA AQUA SX 6.5. Sr. No.012945160607104109 by R K BHATTACHARYYA:
(4 of 5)
Kindly send technician to correct IFB washing machine Model SENORITA AQUA SX 6.5. Sr. No.012945160607104109 . The WM was purchased from Ms Swagot Plaza , JORHAT on 30.12.2016 and First call date was 10.01.2017.
I request your prompt action as clothes are inside the machine.
Thanking you
Yours sincerely
RKBhattacharyya
Dr R K BHATTACHARYYA
Professor, Assam Agricultural University
Quarters No. I A 16, AAU Campus
JORHAT 785013
Registered Telephone No. 9435050790
Not providing services by Mrs. Manjusha V. Bachhav:
(4 of 5)
Dear Sir/Madam,
Hi, I am Mrs. Manjusha V. Bachhav, from Nashik, Maharashtra.I want to complain against your service center and your senior officers from Nashik.
As per your company policy I have called your customer care number 18604255678
on Monday 5/3/2018 regarding dishwasher, I have call on Tuesday 6/3/2018 from local technician. While conversation the senior person from service center spoken very rudely and in unprofessional manners, and not given any service till now that is after 6 days.
Meanwhile I have regular phone calls on your customer care number, they have given me 2 local senior officers' numbesr i.e. Mr. Akash (Mobile No. 8291894307) and Mr. Ajlan (Mobile No. 7391912039) they both are also not paying attention and not receiving my phone calls.
So now I am sending you this email, please give me service as soon as possible.
Please look into matter as early as possible.
Thanking You.
Mrs. Manjusha V. Bachhav
Mob 9637346294.
Service centre complaint by Neeru Ahuja:
(4 of 5)
Being IFB customer for more than 15 years . I am disappointed to write a complain for rude and highly unprofessional behaviour of service centre from where my dishwasher detergent salt etc are delivered. Being a working woman I clearly mentioned to give delievery of my products after 2 pm.
Inspire of that they come before 2pm and if unavailable expect us to pick up calls in our working areas. I called back again seeing the missed call. The executive very rudely spoke to me and refused to deliver my products and on top of that asked me to collect items from the centre.
I am shocked to take this kind of behaviour where the world takes customers convience as their top priority.
I simply fail to understand that I need to sit at home and attend their calls for this.
To this call centre was extremely careless to reply to my problems and queries and preferred to disconnect my call abruptly .
I hope my problem will be understood nd resolved
Thanks Mrs Ahuja
Complaint by Neeru Ahuja:
(4 of 5)
Am writing from Pune
I have been a customer of IFB from last 15 years. I have a complaint against the service centre from where I order products for dishwasher.
I placed my order on Saturday 10 March . I clearly mentioned that delievery has to be made after 2 pm knowing my professional commitments.
First no one came till Monday.
In addition delievery executive expected to pick up his call on Tuesday before 2
Secondly he arrived today before 2 pm and rudely spoke to my daughter
Third when I called him back he spoke very rudely and refused to do the delievery
Last he expected me to attend his calls in my work place
Such a unprofessional behaviour is not expected
Please look into the matter asap
Neeru Ahuja
9881195978
IFB washing machine not working- not get repaired. by MujeebRahman:
(4 of 5)
My washing machine IFB Front load Senorita VX 6 KG is in a non-working condition during warranty period for last 4 months. After I complained many times, service person from Mongam, Malappuram came home for repair. Though replaced motor, Board, 2 way pin by several visits; the machine not yet in a working condition.The service of the Service Centre is not satisfactory
Hence I strongly complaint to make its defect get corrected at once else to get replaced at once
IFB Senorita VX 6 KG Washing Machine not working by Mujeeb Rahman.P.P:
(4 of 5)
My washing machine IFB Front load Senorita VX 6 KG is in a non-working condition during warranty period for last 4 months. After I complained many times, service person from Mongam, Malappuram came home for repair. Though replaced motor, Board, 2 way pin by several visits; the machine not yet in a working condition.The service of the Service Centre is not satisfactory
Hence I strongly complaint to make its defect get corrected at once else to get it replaced at once.
The above machine was purchased on 23.09.2014, ie., in-warranty period. The above complained though lodged on 17 March 2018, no positive reply from the company is received yet.
It is wonder to know that how IFB is irresponsible.
not service center but sales center by b v ramana:
(4 of 5)
sales man (technician), in fact it is the correct word for him, form a franchisee by name HARI SUSHMA SERVICES/Domalguda/hyderabad, has come to sell their material rather attend the complaint for the washing machine. In fact it they, the said above franchise, called us for any problem for my washing machine. During the telephonic conversation, they promised me to send their technician for basic check-up of the machine since it is as per their knowledge under AMC. But the person who come to attend the machine had no interest to even talk about any problem of the machine but smartly sell his product (stand) and went away. What a bad and deceitful franchise the ifb choosen and throne away on the public?
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