Complaint Service centre complaint

  • IFB Customer Care Number Toll Free Number Complaint Email Id Office Address - Service centre complaint
    Neeru Ahuja on 2018-03-14 14:30:32

    Being IFB customer for more than 15 years . I am disappointed to write a complain for rude and highly unprofessional behaviour of service centre from where my dishwasher detergent salt etc are delivered. Being a working woman I clearly mentioned to give delievery of my products after 2 pm.
    Inspire of that they come before 2pm and if unavailable expect us to pick up calls in our working areas. I called back again seeing the missed call. The executive very rudely spoke to me and refused to deliver my products and on top of that asked me to collect items from the centre.
    I am shocked to take this kind of behaviour where the world takes customers convience as their top priority.
    I simply fail to understand that I need to sit at home and attend their calls for this.
    To this call centre was extremely careless to reply to my problems and queries and preferred to disconnect my call abruptly .
    I hope my problem will be understood nd resolved
    Thanks Mrs Ahuja