IRCTC Customer Care Number, Toll Free Number & Helpline Numbers
Indian Railway
Date: 03/27/2014
- State : Delhi
- City : Central Delhi
- Address: 9th Floor, Bank Of Baroda Building, 16, Parliament Street
IRCTC Customer Care Number : 139 {24/7 Hours}
IRCTC Toll Free Number : 1800-111-139 {24/7 Hours}
1) IRCTC Customer Care Number
Ahmadabad IRCTC Customer Care Number : 079-2530-0000
Bangalore IRCTC Customer Care Number : 080-2530-0000
Chandigarh IRCTC Customer Care Number : 172-2530-0000
Chennai IRCTC Customer Care Number : 044-2530-0000
Delhi IRCTC Customer Care Number : 011-3934-0000
Hyderabad IRCTC Customer Care Number : 040-2530-0000
Mumbai IRCTC Customer Care Number : 022-2530-0000
2) IRCTC Customer Care Number for Catering Related Issues
IRCTC Central Control Office Customer Care Number: 011-23345300
Chennai IRCTC Control Office Customer Care Number : 044-25353341
Delhi IRCTC Control Office Customer Care Number : 011-23221147
Mumbai IRCTC Control Office Customer Care Number : 022-22618067
Hyderabad IRCTC Control Office Customer Care Number : 040-27716145
Kolkata IRCTC Control Office Customer Care Number : 033-26601743
Delhi IRCTC Internet Ticketing Customer Care Number : 011-39340000
Chennai IRCTC Internet Ticketing Customer Care Number : 044 -25300000
3) IRCTC Tourism Helpline Numbers
Chennai IRCTC Tourism Helpline Number : 044- 64594959
Delhi IRCTC Tourism Helpline Number : 011- 23701100
Kolkata IRCTC Tourism Helpline Number : 033- 22439045
Mumbai IRCTC Tourism Helpline Number : 022- 22644378
Hyderabad IRCTC Tourism Helpline Number : 040-66201263,040-55201264.
4) IRCTC General Information for Railway Tickets Booking
IRCTC Cancellation E-Tickets : etickets@irctc.co.in
IRCTC I-Tickets/E-Tickets : care@irctc.co.in
IRCTC Shubhyatra Users : shubhyatra@irctc.co.in
IRCTC Mumbai Suburban Season Tickets : seasontickets@irctc.co.in.
IRCTC Toll Free Number : 1800-111-139 {24/7 Hours}
1) IRCTC Customer Care Number
Ahmadabad IRCTC Customer Care Number : 079-2530-0000
Bangalore IRCTC Customer Care Number : 080-2530-0000
Chandigarh IRCTC Customer Care Number : 172-2530-0000
Chennai IRCTC Customer Care Number : 044-2530-0000
Delhi IRCTC Customer Care Number : 011-3934-0000
Hyderabad IRCTC Customer Care Number : 040-2530-0000
Mumbai IRCTC Customer Care Number : 022-2530-0000
2) IRCTC Customer Care Number for Catering Related Issues
IRCTC Central Control Office Customer Care Number: 011-23345300
Chennai IRCTC Control Office Customer Care Number : 044-25353341
Delhi IRCTC Control Office Customer Care Number : 011-23221147
Mumbai IRCTC Control Office Customer Care Number : 022-22618067
Hyderabad IRCTC Control Office Customer Care Number : 040-27716145
Kolkata IRCTC Control Office Customer Care Number : 033-26601743
Delhi IRCTC Internet Ticketing Customer Care Number : 011-39340000
Chennai IRCTC Internet Ticketing Customer Care Number : 044 -25300000
3) IRCTC Tourism Helpline Numbers
Chennai IRCTC Tourism Helpline Number : 044- 64594959
Delhi IRCTC Tourism Helpline Number : 011- 23701100
Kolkata IRCTC Tourism Helpline Number : 033- 22439045
Mumbai IRCTC Tourism Helpline Number : 022- 22644378
Hyderabad IRCTC Tourism Helpline Number : 040-66201263,040-55201264.
4) IRCTC General Information for Railway Tickets Booking
IRCTC Cancellation E-Tickets : etickets@irctc.co.in
IRCTC I-Tickets/E-Tickets : care@irctc.co.in
IRCTC Shubhyatra Users : shubhyatra@irctc.co.in
IRCTC Mumbai Suburban Season Tickets : seasontickets@irctc.co.in.
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Refund of Rs 872.00 of ticket charges by ANAND KR SINGH:
(4 of 5)
Sir I have booked one tatkal ticket from IRCTC website, Transaction ID No. 100000191038475, Train No. 12513, Date 15.03.15, but ticket is not cleared and RS 872.00 payment is debited in my SBI account, so pl refund the same amount in my account.
not get money by sridhar:
(4 of 5)
2 days before i did tatkal reservation unfortunately its rejected but we didnt get money in my account
Refund by sundeep yadav:
(4 of 5)
Fw: Refund of money
People
me Today at 10:03 PM
To
flights@irctc.co.in
----- Forwarded Message -----
From: Sundeep Yadav
To: "etickets@irctic.co.in" ; "care@irctc.co.in"
Sent: Saturday, March 14, 2015 9:49 PM
Subject: Refund of money
Sir/Madam
Thanks a lot for your service
Pls refund my money
thanking you
my credit card no. 4617 8730 0099 7764
sundeep yadav
ticketadmin@irctc.co.in
Today at 9:04 PM
To
me
________________________________________________________________________
This is a system generated mail. Please do not reply to this email ID. If
you have a query or need any clarification you may:
(1) Call our 24-hour Customer Care or
(2) Email Us care@irctc.co.in
________________________________________________________________________
Dear Customer,
The refund of Rs. 37223.00/-Rs for the transaction tried by you under reference no.5001092805 which has failed and later found that the payment has been debited to your Credit Card / Debit Card / Bank Account has been credited to your Credit Card / Debit Card / Bank Account at 14-Mar-2015 .
We suggest you to please retry the transaction, if not booked already.
Warm regards,
Customer Care
Internet Ticketing
AIR IRCTC
ticketnot bookingconferm refund my money by jitendrakumarchaubey:
(4 of 5)
I had booked ticket kotajn to Varanasi&kotajn tojaunpur jn.refno.0949136099;0949079526;0949078484;0949077576 but ticket not bookedso please refund my money
refund money of ticket cancillation by yogender sharma:
(4 of 5)
Dear sir i had booked some tickets booking on date 21/01/2015 jounery dated 04/03/2015 rs 1736.24 20/1/2015 Rs 586.24 19/01/2015 Rs 1161.24 and journery back ticket booking date 21/2/2015 rs 1736.24 jounery date 08/03/2015 rs 1161.24 rs 586.24 cancillation Date 02/03/2015 please refund the money
not booked the rail ticket by deepak kumar:
(4 of 5)
I am trying to booked the railway ticket from delhi to darbhanga but i am not able to booked the between 8 am to 10 am for the journey date 19/05/2015.Please guide me
TDR by md tarique hussain:
(4 of 5)
sir, i had filed tdr on 27/1/2015 , but my amount
has not return to me.
so please kindly requested to you process my tdr.
Food & water by Ganesh chandra ojha:
(4 of 5)
I have asked for a water bottle at 7 am today i.e. 22 march 2015, but couldn't get it till now.there's no water supply to our coach no B8. I am at seat no 37 in coach B8
.No news papers is given to me.soup was not given to me yesterday morning.the irctc persons distributing food are not cooperative.
no refund balance by yadvinder kumar:
(4 of 5)
Dear sir i had booked some tickets booking on date transaction id 100000196382511 journey date 24/3/15 sir, i had filed tdr so please kindly requested to you plz refund my money
Refund Amount for ticket cancellation by Supriya Pandey:
(4 of 5)
Hi Sir/Madam,
I have booked two tickets online and later on I have cancelled both of the tickets before time and in my online account the refund date of the tickets comes out on 17 March,2015 & 18 march , 2015 but still I didn't receive any amount what so over.
Kindly look into the issue and please provide the refund amount of cancelled tickets. Please find the details of the ticket bookings.
Login Id:pandeydeepali0@gmail.com
1).ticket 1:
booked from spn to ddn
transaction Id:100000191110608
cancel transaction id:100000039009503
bank:icici
refund date:18th March15
booked date:16th March15
1).ticket 2:(tatkal)
booked from spn to ddn
transaction Id:100000191110159
cancel transaction id:100000191110159
transaction type:failed
bank:icici
refund date:17th March15
booked date:14th March15
till now, i did not received the amount.
I am also attaching the corresponding screen shots.
My Complaint Reference Number:SB3605533
no refund money by VEMULA SRINIVASA RAO:
(4 of 5)
irctc id no 0898749498 date 01/05/2014 but my amount has not retrn to me so please kindle requsted to you process my tdr
loss amount 1774.94 rs by PANKAJ SHARMA:
(4 of 5)
I book the ticket bhc to ypr ticket status not bookd but cut the cash my debit card of hdfc bank irctc id ps_1989_05 transaction id 100000203047251 pleas help me
refund money of ticket cancillation by pramod bindra:
(4 of 5)
Dear sir i had booked some tickets booking on date 31/03/2015.mene varansi to valsad shramik exp me ticket book kiya tha
par wo ticket book nahi hua or mera account se paisa cut gaya hai. please refund sir two time paisa cut gaya hai
traction id no hai sirf, 100000202978971,202978172.
Internet Ticket Booking by shamik siddhanta:
(4 of 5)
Sir,
My name is Shamik Siddhanta. Today, i.e. 01/04/2015, I had the plan of booking an E-Ticket via Internet as I had also done earlier also. My Ticket was to be from Sealdah ( SDAH ) to New Jalpaiguri ( NJP ) in Padatik Express AC 3 TIER . After giving all the details and SBI Debit Card No. and ATM pin , the Transaction was under process and sms also came in my Mobile no. regarding the Amount of Rs. 1876/- ( incl. of all charges ) being deducted from my SBI Account but all of a sudden, there was a error messahe in the Computer screen that " Failure, Please try later " and in my History of transaction details , it is given as " Not Booked ".
The TRANSACTION ID : 100000202976711. AMOUNT : RS. 1864/-.
Then I again tried from another SBI Debit Card and after repeating the same process, again the same error message came and Transaction has failed .....Ticket not booked.
The TRANSACTION ID : 100000202755157. AMOUNT : RS. 1864/-
THE NET RESULT IS THAT MY BALANCE HAS BEEN DEDUCTED BOTH TIMES BUT I HAVE NOT GOT THE TICKET.
Please look into the matter and so that I get the amount back which has been deducted from my account.
Regards
S.SIDDHANTA
9330980327, 9830029059
26/2, NORTHERN AVENUE.
KOLKATA - 700030 WB
cancellation by vinod kumar:
(4 of 5)
Respected Sir
mere sath mere 6 family ke log ka ticket booked hai lekin mai aur meri wife us din nahi jana chahate hai to kya kevak mera aur meri wife ka ticket cacele ho sakata hai jab ki form pe mera ID no. hai to kya mai apane bhai ka id proof update nahi kar sakat
unable to log in irctc by santosh Kumar tiwari:
(4 of 5)
I am unable to log in irctc with id-skt743956.
Resetting of security question
Money Refund by Avijit Deb:
(4 of 5)
Dear Sir,
100000204660924 MLDT NBQ 03-Apr-2015 Not Booked 1109.94 02-Apr-2015 Payment Settled FAILED
2 100000203549774 MLDT NBQ 02-Apr-2015 Not Booked 1489.94 01-Apr-2015 Payment Settled FAILED
3 100000203549735 MLDT NBQ 02-Apr-2015 Not Booked 1109.94 01-Apr-2015 Payment Settled FAILED
booked 3 tickets all failed to provide seat via tatkal, Money has been deducted from my account.
Kindly refund the same.
refund my money by RAJI. KUMAR:
(4 of 5)
Sir, I had booking some ticke the irctc railway from KOJ to DGR. My PNR NO 643807640 dated on 28/02/2015. Sir my chart prepar time waiting 37 . Sir I have no receive cancellation msg and not refund my money..
So pls refund my money...
TATKAL TICKAT NOT BOOKED by MAHATAB:
(4 of 5)
SIR
MERA TATKAL TICKET BOOK NHI HO RHA HAI KAISE HO GA
Money deducted from account but ticket not booked by Harish Pant:
(4 of 5)
I tried three times to book the ticket from NZM to Pune in Duronto Exp.(Tr. No.12264)and Goa Exp. but money is not refunded. Pls find the details below:
1. Tr.No.-12264- BIL/000745211847/T Chg Rs10 ST Rs1.
24/100000202633 - Ticket Amount-5,516.18
2. Tr.No.-12264-5,516.18-Ticket amount-5,516.18
3. Tr.No.-12780-BIL/000745223520/T Chg Rs10 ST Rs1.
24/100000202839- ticket amount-1,673.71
Total refundable amount-12706.07
Service issue | Complaint | Query | Feedback | Suggestion | Reply