IRCTC Customer Care Number, Toll Free Number & Helpline Numbers
Indian Railway
Date: 03/27/2014
- State : Delhi
- City : Central Delhi
- Address: 9th Floor, Bank Of Baroda Building, 16, Parliament Street
IRCTC Customer Care Number : 139 {24/7 Hours}
IRCTC Toll Free Number : 1800-111-139 {24/7 Hours}
1) IRCTC Customer Care Number
Ahmadabad IRCTC Customer Care Number : 079-2530-0000
Bangalore IRCTC Customer Care Number : 080-2530-0000
Chandigarh IRCTC Customer Care Number : 172-2530-0000
Chennai IRCTC Customer Care Number : 044-2530-0000
Delhi IRCTC Customer Care Number : 011-3934-0000
Hyderabad IRCTC Customer Care Number : 040-2530-0000
Mumbai IRCTC Customer Care Number : 022-2530-0000
2) IRCTC Customer Care Number for Catering Related Issues
IRCTC Central Control Office Customer Care Number: 011-23345300
Chennai IRCTC Control Office Customer Care Number : 044-25353341
Delhi IRCTC Control Office Customer Care Number : 011-23221147
Mumbai IRCTC Control Office Customer Care Number : 022-22618067
Hyderabad IRCTC Control Office Customer Care Number : 040-27716145
Kolkata IRCTC Control Office Customer Care Number : 033-26601743
Delhi IRCTC Internet Ticketing Customer Care Number : 011-39340000
Chennai IRCTC Internet Ticketing Customer Care Number : 044 -25300000
3) IRCTC Tourism Helpline Numbers
Chennai IRCTC Tourism Helpline Number : 044- 64594959
Delhi IRCTC Tourism Helpline Number : 011- 23701100
Kolkata IRCTC Tourism Helpline Number : 033- 22439045
Mumbai IRCTC Tourism Helpline Number : 022- 22644378
Hyderabad IRCTC Tourism Helpline Number : 040-66201263,040-55201264.
4) IRCTC General Information for Railway Tickets Booking
IRCTC Cancellation E-Tickets : etickets@irctc.co.in
IRCTC I-Tickets/E-Tickets : care@irctc.co.in
IRCTC Shubhyatra Users : shubhyatra@irctc.co.in
IRCTC Mumbai Suburban Season Tickets : seasontickets@irctc.co.in.
IRCTC Toll Free Number : 1800-111-139 {24/7 Hours}
1) IRCTC Customer Care Number
Ahmadabad IRCTC Customer Care Number : 079-2530-0000
Bangalore IRCTC Customer Care Number : 080-2530-0000
Chandigarh IRCTC Customer Care Number : 172-2530-0000
Chennai IRCTC Customer Care Number : 044-2530-0000
Delhi IRCTC Customer Care Number : 011-3934-0000
Hyderabad IRCTC Customer Care Number : 040-2530-0000
Mumbai IRCTC Customer Care Number : 022-2530-0000
2) IRCTC Customer Care Number for Catering Related Issues
IRCTC Central Control Office Customer Care Number: 011-23345300
Chennai IRCTC Control Office Customer Care Number : 044-25353341
Delhi IRCTC Control Office Customer Care Number : 011-23221147
Mumbai IRCTC Control Office Customer Care Number : 022-22618067
Hyderabad IRCTC Control Office Customer Care Number : 040-27716145
Kolkata IRCTC Control Office Customer Care Number : 033-26601743
Delhi IRCTC Internet Ticketing Customer Care Number : 011-39340000
Chennai IRCTC Internet Ticketing Customer Care Number : 044 -25300000
3) IRCTC Tourism Helpline Numbers
Chennai IRCTC Tourism Helpline Number : 044- 64594959
Delhi IRCTC Tourism Helpline Number : 011- 23701100
Kolkata IRCTC Tourism Helpline Number : 033- 22439045
Mumbai IRCTC Tourism Helpline Number : 022- 22644378
Hyderabad IRCTC Tourism Helpline Number : 040-66201263,040-55201264.
4) IRCTC General Information for Railway Tickets Booking
IRCTC Cancellation E-Tickets : etickets@irctc.co.in
IRCTC I-Tickets/E-Tickets : care@irctc.co.in
IRCTC Shubhyatra Users : shubhyatra@irctc.co.in
IRCTC Mumbai Suburban Season Tickets : seasontickets@irctc.co.in.
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Ticket Reprinting by Kripal MIshra:
(4 of 5)
Dear sir, I had got my ticket reserved on April 8th from Visakhapatnam's railway station. Sadly all my hard prints of the ticket had accidentally fell in water, and all of them are torn. Sir i f you kindly provide me a new reprint of the ticket or else suggest me any other possible way to continue my journey which is on 8TH May. Sir I would also pay whatever charges necessary for the reprint
money debited but ticket was not booked by DR SRINIVAS AALURI:
(4 of 5)
sir,
I Booked twice ets from chennai to vijayawada but trnsaction was failed but my money was debited.details are
transactionid;100000215993849 amount;1237.47.
another 100000216005787;amount 832.47 sir refund my amount
thankingyou sir,
DR SRINIVAS AALURI
amount debited but not booking ticket by CHRISTY GNANASELVI:
(4 of 5)
Sir.
Iam booking tirupur to guwahati booking date 19/4/2015 journey date 24/4/2015 my account debited 943.72 txn#510913436576 but not confiorm ticket please refund my accont
Ticket not booked and mony debited from A/C by Bipin Kumar:
(4 of 5)
Yesterday i booked ticket from irctc tried two times.Both Times money is debited from A/C but ticket has not booked and money has not retruned back till now.
Please find the Transaction Ref numbers
________________________
1 100000215799877 SC VSKP 30-Apr-2015 Not Booked 1964.94 19-Apr-2015 Payment Settled FAILED
________________________
2 100000215799850 SC VSKP 30-Apr-2015 Not Booked 1964.94 19-Apr-2015 Payment Settled FAILED
________________________
Thanks & Regards,
Bipin Kumar
7036457233
my ticket was not booked because I fogott my password pls book myvtrain by salmanqureshi:
(4 of 5)
my train was not booked due to passwords forgott
TDR filed on 25th july 2014 by Abhishek Varun:
(4 of 5)
Dear sir ,
I had filed TDR on 25th july 2014 but yet i have not got refund and not even any status update.
PNR no-6630429338.
It is almost 11 months.
ticket not giveing by Prashanth G:
(4 of 5)
dear sir i from anandapuram . Sagar taluk shivamogga karnataka
today 11am train i went buy ticket but anandapuram station master did not gave me ticket so i miss the train
that time i m only one pessenger stand for ticket.
ticket giver told me to wait so i m standing there more than 4 Mins finally i missed the tain.
so finally i went in bus 50 Rs charge
in train only 20 Rscharge so 30rs lose for me so who will give me that 30 Rs?
that station master always not giving ticket
9481252699
About Refund the amount due to failing of e-ticket. by Deepak verma:
(4 of 5)
sir,
I Booked ticket from Lucknow to New Delhi but trnsaction was failed but my money was debited.details are
transactionid;511410111926 amount;936.19
sir refund my amount
thankingyou sir,
Dr. Sanjay Kumar
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refund my money by abhishek:
(4 of 5)
sir maine buxar se allahabad ka ticket cancel kiya. jiska pnr no. 6140347408. par avi tak uska paisa refund nahi aaya hai. plzz help me.
refund money by shriram:
(4 of 5)
Sir maine ticket cancel kiya tha jiska pnr no.2747224568h abitak paisa refund nahi huah..
ticket not issued money is debited by BELLAP ABDUL SALAM SHAIKH:
(4 of 5)
sbi bank statement on mobile no.9324015774 shows
purchase worth rs.1998.72 on pos 2002 at irctc txn#511621600673
ticket not issued as we tried to purchase tatkal ticket to udupi from thane
so we request to you please credit the amount
water peoblem and bathroom smell problem by keshav rao:
(4 of 5)
date 26-04-2015 time 9:30 ko new delhi se rawana hui train no 12802 purshottam exp.. mai kal raat se lekar abhi tak pani ki vayavasta nahi hui hai kisi bhi bogi mai pani nahi aa raha hai or bathroom se kafi smell bhi aa raha hai train bilkul bhi saaf nahi hai log yaha par pareshaan ho rahe hain aap kuch action le tho badi mehrbani hogi
Not refund money by Ajay Singh:
(4 of 5)
Sir I booked ticket from Allahabad to pune on the date of 1/4/2015 whose transaction Id is 100000202690579 But reservation not happend and it had failed but I don't rec Amount Which has deducted and amount is rs. 3419.94 but ur system shows refund of this amount on the date of 4/4/2015 but I don't rec. So pls refund my amount
refound my money by Ajit singh:
(4 of 5)
sir mai 26/04/2015 Sunday ko train number & name 05027 GKP ANVT PREMIUM me 27/04/2015 ke liye Gorakhpur se Anandvihar ke liye ticket kiya lekin ticket nahi hua aur mera balance cut gaya maine phir usi me dubara ticket kiya aur ho gaya lekin phir paisa cut gaya sir Maine ek ticket kiya lekin 2 bar paise kate isliye mera paisa return Kar dijiye thank you.
loging problem by vijay pandey:
(4 of 5)
respected sir,
it is respectfully inform that you i vijay pandey used the your side in two different account
1. vijay_89pandey
2. pandey_ji9
but i going to loging than maximum time i not loging
pleased help me
your regard
vijay pandey
not refund money by abu:
(4 of 5)
Sir my self abu...in prious day i booked a ticket tatkal but unfortunately.i can't success& could not booked my ticket from ndls to pnbe ..train no is 12392 .but my money has taken by irctc. And my account username is (abu3145).so plz sir kindly request return my money.
Refound Amount Not Recevied by Gnana Pragasam:
(4 of 5)
Dear Sir.
Re found Amount Not Received . Ticket Cancel Date Wed-22-04-2015.
money purpose which is not refund by vishal Srivastava:
(4 of 5)
Yesterday I was canceled a ticket the train is grokhdham exp but now till that my money is not refund so please check it and give me posotive result
Thank you
TDR filed for not travelling on S 8/13 -Negligence of TTE by mahesh chandra arora:
(4 of 5)
Mahesh Chandra arora Date 02.05.2015
2-GHA / 19, Jawahar nagar,Jaipur
mob 9425113957
Dear sir,
This is to brought into your kind notice that we filed TDR on 01-05-2015 for the reason-
one of the three passengers (PNR 2204998778 ) did not under take journey in the train no. 19665,from Gwalior to Jaipur on 01.05.2015. TTE came for checking was informed accordingly who assured that necessary information will be sent and TDR may be filed.
Another TTE Mr. Sharma came at DAUSA Station and asked me whether any lady came on bearth, no 12,(agra to chittore).I told no body came . On my request he checked and told that absence is not marked for bearth no.13. Our bearths were 10, 11, & 13 . YASHIKA was not travelling on bearth no 13.TTE mr.Sharma showed hjs inability to mark absence.
Hence it is requested that necessary action may kindly be taken to refund the amount.
This is the case of neligence towards coustomer, by TTE on duty between Gwalior to Agra .This is also loss to railway department since cocerned TTE allowed 5 passengers sitting nearby to travel up to Agra by taking money and not giving any receipt. one of these passenger was travelling along with the lady passenger at bearth no 09. I requested him to allot bearth 13 to that passenger. Fact may be confimed from passenger travelling on bearth no 9.
Action taken may kindly be intimated at the earliest.
Thanking you sir.
Refund of air ticket cancelation by Rajesh Bangde:
(4 of 5)
I have booked ticket for Tejas Bangde IRCTC trnasaction no. 5001097964 , INDIGO- Mumbai-Nagpur return journey 19 May-21 may 2015 through IRCTC ON 15 March .Due to personal problem I had to cancel ticket.I could not find any options of cancelling ticket through IRCTC site so I cancel ticket through INDIGO site.Now I donot know how IRCTC will refund money and procedure to getting refund from IRCTC.
Rajesh Bangde
9819734009
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