IRCTC Customer Care Number, Toll Free Helpline, Email ID, Complaint and Reviews

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This post is consisting support information for the people who are using It includes IRCTC customer care number, toll free helpline number and customer service email ID.

IRCTC.Co.In is among India’s most famous portal. It allows people to book Indian Railways Tickets Online. The website accepts payments through debit card / credit card, net banking, wallets etc.

IRCTC Customer Care Details

There are huge amount of people in all over country and even outside India too, who prefer IRCTC to book tickets. The customers who are using this site or willing to use it, must be having various kind of complaints, suggestion, feedback, reviews queries etc. For that, they can use below mentioned details.

IRCTC Office Contact Details

IRCTC Customer Care Number – 011-39340000 / 011-23340000

It is the main customer care number to the people who are willing to consult their problems and want information related to IRCTC.

IRCTC Chennai Customer Care Number – 044-25300000

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This number is the Chennai-based customer care office. People who want to contact the customer care representatives of Chennai, they need to call on this number.

I-tickets/e-tickets Customer Care Email : [email protected]

For inquiries related to the tickets which have been booked online. If you have any kind of questions related to I-tickets or e-Tickets of IRCTC, those can be entertained through email by using above address.

For Cancellation E-tickets : [email protected]

If have booked e-Tickets using the IRCTC portal and willing to cancel them. Then you are suggested to mail the related things and queries on this email ID. Please note, cancellation charges apply for e-Tickets cancellations.

For Mumbai Suburban Season tickets : [email protected]

This email ID is specifically dedicated to the suburban season ticket inquiries for Mumbai city. For related assistance, you must email on it.

Important Links

Contact Page :
Other contact information are available on this page. You are suggested to follow this page to obtain more details to contact IRCTC customer care department.

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Customer Care

Refund not received

Dear sir
During ticket booking on 21 Oct 2020 from indor to Jabalpur ticket not booked but rupee deducted from my account ( 224.24rs) against id no 100002427741960, while application shows refund back on same transection id.please resolve this problem as soon as possible

Bhuvnesh Kumar Sharma

October 25, 2020 Bhuvnesh Kumar Sharma

Ticket re sent PNR NO.2539346901

Respected sir/madam
I want to claim my ticket on journey date of 21august2020 . after confirmation of the ticket which it had not sent to my mail id .
My PNR NO. 2539346901

October 25, 2020 BATSALA BALAJI

User id or password

Sir,email or D.O.B dene ke bad bhi user id or password nahi mil raha hai.error user not found dikha raha hai.
Please help me

October 25, 2020 Rajesh sawariya

Want to activate my account

Sir my account is diactivated. Username is showing disable.plz I want to request you to activate my account again
User ID:AnkurMittal
Mobile no:7054196591
Address:AnkurMittal C, 301 Regent plaza dindoli

October 25, 2020 AnkurMittal

Want to activate my account

Sir my account is disactivated. User ID is showing disable. Plz I want to request you to activate my account again.
User ID-AnkurMittal
Mo no-7054196591
Address-AnkurMittal C, 301 Regent plaza dindoli.

October 25, 2020 AnkurMittal

रानी की सराय रुदादी का मोर

IRCTC एप्स में चला रहा हूं मोबाइल में
जब मैं टिकट बुकिंग कर रहा हूं तो कैप्चा कोड नहीं ले रहा है सर एक प्रॉब्लम आ रहा है

October 24, 2020

D o b

Mera user ID password DOB malum nhi h IRCTC app chalu Krna h
D o b Krause malum kare

October 24, 2020 Anil Kumar singh

Forget user name password

I had forget my user name and password how to reopen my account IRCTC kindly help me and I already somany times attend it

October 23, 2020 santhanam gopalan


Iam forgetten username and password kindly help me I had somany times I will try it

October 23, 2020 santhanam gopalan

Want to activate my account

My account has disactivated. I want to activate my account again. Plz i request you to activate my account

October 23, 2020 AnkurMittal