Indian Railways Customer Care Number , IRCTC Customer Service Tollfree Phone Number
Indian Railway
Date: 05/24/2017
- State : Delhi
- City : Central Delhi
IRCTC Indian Railways Customer Care Number India
Phone: 011-24107464, 011-26886540
E-mail ID : customercare@indianrailways.gov.in
IRCTC Customer Care Number
Phone: 011-39340000
Fax: 011-23345900
Chennai Customer Care No: 044-25300000
For Railway tickets booked through IRCTC -
General Information/I-tickets/e-tickets: care@irctc.co.in
For Cancellation E-tickets: etickets@irctc.co.in
For Shubh Yatra users: shubhyatra@irctc.co.in
For Mumbai Suburban Season tickets: seasontickets@irctc.co.in
Registered Office / Corporate Office :
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/23311264
Fax: 011-23311259
Complaints/Grievances/Feedback - IRCTC | Indian Railways
PNR Status - http://www.indianrail.gov.in/enquiry/PnrEnquiry.html
Train Enquiry - www.trainenquiry.com/o/indexNS.aspx
SMS Service
SMS HELP TRN to 54959 and get the list of services and their commands. SMS TRNLINK to 54959 and receive the link to access these services via WAP (mobile browser).
Train Help Command - SMS HELP TRN to 54959
PNR Status - SMS PNR [10-digit PNR No.] to 54959
Ticket Availability - SMS TRNAV [Train No.] [Source] [Destination] [DDMM] [Class] to 54959
Trains Between Two Stations - SMS TRNBT [Source] [Destination] to 54959
Train Schedule (send the first few characters of the train name) - SMS TRNSH [first few characters of the train name] to 54959
Train Schedule (by Train No.) - SMS TRNSH [Train No.] to 54959
Access via WAP (Mobile Browser) - SMS TRNLINK to 54959
COMPLETE TRAIN INFORMATION - write IRTrain [train name] or [train number] send SMS to 57886 for information on trains
TRAIN TIMETABLE - write IRTT [train name] or [train number] send SMS to 57886 for time table of train
PNR STATUS - write IRPNR [PNR number] send SMS to 57886 for Status of PNR
TRAINS BETWEEN TWO STATION - write IRSCH [Station Name] send SMS to 57886 for trains between stn1 and stn2
SEAT AVAILABILITY - write IRSAVB [HELP] send SMS to 57886 for help on seat availability
TRAIN DELAY STATUS - Write Iralert [PNR Number] to get the train delay status send SMS to 57886 for train delay
Train Menu - SMS TRAIN to 5676747
Checking your PNR Status - SMS PNR [your PNR number] to 5676747
Checking for Trains running between two stations - SMS TL [starting city] [ending city] to 5676747
Checking for Ticket Availablity - SMS TA [train number] [starting city] [ending city] [journey date] to 5676747
For PNR Enquiry - SMS PNR [10-digit PNR number] to 139
e.g. PNR 1234567890
For Train Arrival/Departure Enquiry - SMS AD [Train number] [Station STD code] to 139
e.g. AD 12859 022
For Accommodation Availability - SMS SEAT [train number] [DOJ** ddmmyy] [Station from: STD code] [Station to: STD code] [class] [Quota]*** to 139
e.g. SEAT 12561 020611 0542 0571 SL G
For Fare Enquiry - SMS FARE [Train number] [DOJ** ddmmyy] [Station from: STD code] [Station to: STD code] [class] [Quota]*** to 139
e.g. FARE 12561 020611 0542 0571 SL G
For Train Time Table - SMS TIME [Train number] to 139
e.g. TIME 14034
For Train Name/Number - SMS TN [Train name] or TN [Train number] to 139
e.g. TN Kalka Shatabdi or TN 14034
** DOJ is Date of Journey
*** Quota is optional field. for e.g. enter G for general, CK for Tatkal
Cancellation of e-tickets
On failure of cancellation of the ticket with repeated attempts please contact IRCTC immediately at 011-39340000 or email at etickets@irctc.co.in
Phone: 011-24107464, 011-26886540
E-mail ID : customercare@indianrailways.gov.in
IRCTC Customer Care Number
Phone: 011-39340000
Fax: 011-23345900
Chennai Customer Care No: 044-25300000
For Railway tickets booked through IRCTC -
General Information/I-tickets/e-tickets: care@irctc.co.in
For Cancellation E-tickets: etickets@irctc.co.in
For Shubh Yatra users: shubhyatra@irctc.co.in
For Mumbai Suburban Season tickets: seasontickets@irctc.co.in
Registered Office / Corporate Office :
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/23311264
Fax: 011-23311259
Complaints/Grievances/Feedback - IRCTC | Indian Railways
PNR Status - http://www.indianrail.gov.in/enquiry/PnrEnquiry.html
Train Enquiry - www.trainenquiry.com/o/indexNS.aspx
SMS Service
SMS HELP TRN to 54959 and get the list of services and their commands. SMS TRNLINK to 54959 and receive the link to access these services via WAP (mobile browser).
Train Help Command - SMS HELP TRN to 54959
PNR Status - SMS PNR [10-digit PNR No.] to 54959
Ticket Availability - SMS TRNAV [Train No.] [Source] [Destination] [DDMM] [Class] to 54959
Trains Between Two Stations - SMS TRNBT [Source] [Destination] to 54959
Train Schedule (send the first few characters of the train name) - SMS TRNSH [first few characters of the train name] to 54959
Train Schedule (by Train No.) - SMS TRNSH [Train No.] to 54959
Access via WAP (Mobile Browser) - SMS TRNLINK to 54959
COMPLETE TRAIN INFORMATION - write IRTrain [train name] or [train number] send SMS to 57886 for information on trains
TRAIN TIMETABLE - write IRTT [train name] or [train number] send SMS to 57886 for time table of train
PNR STATUS - write IRPNR [PNR number] send SMS to 57886 for Status of PNR
TRAINS BETWEEN TWO STATION - write IRSCH [Station Name] send SMS to 57886 for trains between stn1 and stn2
SEAT AVAILABILITY - write IRSAVB [HELP] send SMS to 57886 for help on seat availability
TRAIN DELAY STATUS - Write Iralert [PNR Number] to get the train delay status send SMS to 57886 for train delay
Train Menu - SMS TRAIN to 5676747
Checking your PNR Status - SMS PNR [your PNR number] to 5676747
Checking for Trains running between two stations - SMS TL [starting city] [ending city] to 5676747
Checking for Ticket Availablity - SMS TA [train number] [starting city] [ending city] [journey date] to 5676747
For PNR Enquiry - SMS PNR [10-digit PNR number] to 139
e.g. PNR 1234567890
For Train Arrival/Departure Enquiry - SMS AD [Train number] [Station STD code] to 139
e.g. AD 12859 022
For Accommodation Availability - SMS SEAT [train number] [DOJ** ddmmyy] [Station from: STD code] [Station to: STD code] [class] [Quota]*** to 139
e.g. SEAT 12561 020611 0542 0571 SL G
For Fare Enquiry - SMS FARE [Train number] [DOJ** ddmmyy] [Station from: STD code] [Station to: STD code] [class] [Quota]*** to 139
e.g. FARE 12561 020611 0542 0571 SL G
For Train Time Table - SMS TIME [Train number] to 139
e.g. TIME 14034
For Train Name/Number - SMS TN [Train name] or TN [Train number] to 139
e.g. TN Kalka Shatabdi or TN 14034
** DOJ is Date of Journey
*** Quota is optional field. for e.g. enter G for general, CK for Tatkal
Cancellation of e-tickets
On failure of cancellation of the ticket with repeated attempts please contact IRCTC immediately at 011-39340000 or email at etickets@irctc.co.in
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Deficiency of service Pantry Car train no11014 Dt 16/5/17 by Srinivasan D A:
(4 of 5)
I am at loss to find out whom I should complain about the deficiency of service experienced by me in the above train as a first A C passenger.My complaint to customercare@indianrailways.gov.in Dt 12 /6/17 has not even be acknowledged.Will you please guide me as to what I should do .
Julfekar alam by Julfekar alam:
(4 of 5)
Sir maine 5april ka ticket Kia tha lekin o cancel
Ho gya lekin abhi tak paisa nahi aya hai
Please paisa Return kiziye
IRCTC customer care helpline number 9883940137 irctc by Parveen Kumar:
(4 of 5)
Sir mai apna irctc pr account banaya tha magar kisi karan vasha mera gmail account delete hogaya or mai apana gmail password bhula chukaa hu or mai apne irctc kaa user name or password bhula chukaa hu so aap meri halp kare please
IRCTC Railway 24 ×7 Customer Care Number,9883940137 Enquiry Helpline for Failed TransactionWhat is IRCTC ?IRCTC ... by Parveen Kumar:
(4 of 5)
Sir mai apna irctc pr account banaya tha magar kisi karan vasha mera gmail account delete hogaya or mai apana.
Delhi by Parveen Kumar:
(4 of 5)
Sir maine IRCTC customer care number,9883-940-137 refund related 5april ka ticket Kia tha lekin o cancel
Ho gya lekin abhi tak paisa nahi aya hai
Please paisa Return kiziye.
Service issue | Complaint | Query | Feedback | Suggestion | Reply