IRCTC Customer Care Number, Toll Free Helpline, Email ID, Complaint and Reviews

Indian Railway Date: 07/06/2017
This post is consisting support information for the people who are using IRCTC.co.in. It includes IRCTC customer care number, toll free helpline number and customer service email ID.

IRCTC.Co.In is among India’s most famous portal. It allows people to book Indian Railways Tickets Online. The website accepts payments through debit card / credit card, net banking, wallets etc.

IRCTC Customer Care Details

There are huge amount of people in all over country and even outside India too, who prefer IRCTC to book tickets. The customers who are using this site or willing to use it, must be having various kind of complaints, suggestion, feedback, reviews queries etc. For that, they can use below mentioned details.

IRCTC Office Contact Details

IRCTC Customer Care Number – 011-39340000 / 011-23340000

It is the main customer care number to the people who are willing to consult their problems and want information related to IRCTC.

IRCTC Chennai Customer Care Number – 044-25300000

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This number is the Chennai-based customer care office. People who want to contact the customer care representatives of Chennai, they need to call on this number.

I-tickets/e-tickets Customer Care Email : care@irctc.co.in

For inquiries related to the tickets which have been booked online. If you have any kind of questions related to I-tickets or e-Tickets of IRCTC, those can be entertained through email by using above address.

For Cancellation E-tickets : etickets@irctc.co.in

If have booked e-Tickets using the IRCTC portal and willing to cancel them. Then you are suggested to mail the related things and queries on this email ID. Please note, cancellation charges apply for e-Tickets cancellations.

For Mumbai Suburban Season tickets : seasontickets@irctc.co.in

This email ID is specifically dedicated to the suburban season ticket inquiries for Mumbai city. For related assistance, you must email on it.

Important Links

Contact Page : www.irctc.co.in/eticketing/contact.jsf
Other contact information are available on this page. You are suggested to follow this page to obtain more details to contact IRCTC customer care department.

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Deletion of account by Azeem khan:

    (4 of 5)

    Sir I want to delete my account from immediate effect. My mobile number is 9850188405, email id is Name is Azeem khan. Thanks

    Registration for IRCTC by Manoj Chand:

    (4 of 5)

    Irctc is unable to registration due to forgatting date of birth please help

    Holiday special train by Prakash kanouijya:

    (4 of 5)

    Mumbai to Varanasi holiday special train April start Date plz send me. Thanks you.

    Refund Amount Nahi mila by ABDUL HALIM KHAN:

    (4 of 5)

    12 February ko Ticket cancel kiya ho refund Amount nahi mila

    refund rs 100 by Partha Biswas:

    (4 of 5)

    Ticket id 88575858
    I will paid but had not no ticket. So i want refund my balance.

    by Md badre alam:

    (4 of 5)

    Pnr no 8328657157 main ticket cancel kiya tha per vah Mera Paisa abhi tak refund Nahin aaya hai customer care se baat Kiya Maine to vah Bole ek bar ka paisa uh refund ho chuka hai per Mere account mein nahin Aaya 27 December ko ticket nikala tha 28 March ka ticket tha

    Ticket cancell by Yogendra singh:

    (4 of 5)

    Sir my pnr no 6439429824 booking date 21 jan2020 kanpur central to kalka ticket cancel date 09 march 2020 sir abhi tak refund nahi aya hai.pls help me.

    Refund money by kamlashankar pal:

    (4 of 5)

    my canclled ticked date was 23rd march. And my refund money not yet came . have a kindly request please see on this . (pnr no. 8804791444 ) .

    Refund money by kamlashankar pal:

    (4 of 5)

    my refund money not yet came .
    ticket canclled date was 23rd march.
    pnr no.8804791444

    Gupta by sonu kumar gupta:

    (4 of 5)

    I have forget my user Id password but when entere it than show invalid user Id so please help me to continue my user Id with IRCTC.

    Refund not received by Gagan Kumar Gupta:

    (4 of 5)

    Sir I booked ticket from irctc account and my PNR no. Is 2854212831 so i cancelled my ticket on 23/03/2020 but refund didn't receive so pls look the matter. Thank you

    Refund amount by Atish gonnade:

    (4 of 5)

    My PNR no.8629166272 they have no amount refund in my account. Please give me amount

    Tickets refund by Aashish Verma:

    (4 of 5)

    Ticket book kiya tha 8 April ka cancel Ho gya hai. Refund dikha rha hai but mere account mein abhi tak credit nhi hua hai. 26 March ko cancel hua tha aur message ayea tha ki 3-4 days mein aa jayega but 9 days ho gya hai abhi tak amount credit nhi hua hai.

    Daman Singh by Daman Singh:

    (4 of 5)

    1) Train no 12424 PNR no 2638275991 cancellation ID no 100000419250611
    2) Train no 12424 PNR no 2538291869 cancellation ID no 100000420336714 sir, no refund amount

    Not Refund money of my cancel ticket by Pramod kumar:

    (4 of 5)

    My pnr no. is 6340633494 & 2nd pnr no. is 2408466236. Above ticket canclped by me but not refund money by irctc. So kindly return my money. Thanks

    vikashc403@gmail.com by vikash9709626763:

    (4 of 5)

    Irtc me
    Gmail
    Verification
    Karnataka
    Hai

    refund balance not received by PRAKASH DAS, SWARASWATI DAS:

    (4 of 5)

    Dearsir, madam, Where is my refund amount i am not received any refund balance rs.1370 date of journey ticket time 8 april 20202 has been cancelled but refund where is my refund

    My money is not refund by Kshay kumar pandey:

    (4 of 5)

    My user ID aaaaacc I am cancel the ticket in 24 March but refund is not in my bank account please refund is my bank account

    Booked tickets by Shahid:

    (4 of 5)

    As per new announcement lockdown date is extended till 3 may so what about that tickets booked after 14 April ... Is trains are running after 14 or tickets will be cancelled automatically?

    Refunds by Bharat Singh:

    (4 of 5)

    PNR NO-2105710168 Refunds nahi aya

    Service issue | Complaint | Query | Feedback | Suggestion | Reply