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IRCTC Customer Care Number, Toll Free Number & Helpline Numbers

Indian Railway Date: 03/27/2014
  • State :  Delhi
  • City :  Central Delhi
  • Address: 9th Floor, Bank Of Baroda Building, 16, Parliament Street
IRCTC Customer Care Number : 139 {24/7 Hours}



IRCTC Toll Free Number : 1800-111-139 {24/7 Hours}



1) IRCTC Customer Care Number


Ahmadabad IRCTC Customer Care Number : 079-2530-0000



Bangalore IRCTC Customer Care Number : 080-2530-0000



Chandigarh IRCTC Customer Care Number : 172-2530-0000



Chennai IRCTC Customer Care Number : 044-2530-0000



Delhi IRCTC Customer Care Number : 011-3934-0000



Hyderabad IRCTC Customer Care Number : 040-2530-0000



Mumbai IRCTC Customer Care Number : 022-2530-0000



2) IRCTC Customer Care Number for Catering Related Issues



IRCTC Central Control Office Customer Care Number:  011-23345300



Chennai IRCTC Control Office Customer Care Number :  044-25353341



Delhi IRCTC Control Office Customer Care Number :  011-23221147



Mumbai IRCTC Control Office Customer Care Number : 022-22618067



Hyderabad IRCTC Control Office Customer Care Number : 040-27716145



Kolkata IRCTC Control Office Customer Care Number : 033-26601743



Delhi IRCTC Internet Ticketing Customer Care Number : 011-39340000



Chennai IRCTC Internet Ticketing Customer Care Number : 044 -25300000



3) IRCTC Tourism Helpline Numbers



Chennai IRCTC Tourism Helpline Number : 044- 64594959



Delhi IRCTC Tourism Helpline Number : 011- 23701100



Kolkata IRCTC Tourism Helpline Number : 033- 22439045



Mumbai IRCTC Tourism Helpline Number :  022- 22644378



Hyderabad IRCTC Tourism Helpline Number : 040-66201263,040-55201264.



4) IRCTC General Information for Railway Tickets Booking



IRCTC Cancellation E-Tickets : etickets@irctc.co.in



IRCTC I-Tickets/E-Tickets : care@irctc.co.in



IRCTC Shubhyatra Users : shubhyatra@irctc.co.in



IRCTC Mumbai Suburban Season Tickets : seasontickets@irctc.co.in.

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Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Refund of payment by Jaal DEdhia:

    (4 of 5)

    Hello,

    i have booked few tickets for Manmad via Mahanagri Express and return via Tapovan Express on 8th Feb 2015, In both the transaction i hv made the payment but tickets not got confirmed

    Please refund my amount or confirm my tickets

    thank you
    Hemant Dedhia
    7666611666

    missed train due to wrong update provided by National train enquiry system as well as 139 by manju chandwani:

    (4 of 5)

    Train no:09422
    Journet date 31-10 -2014
    TDR transaction ID:100000019704909
    PNR no:02626558773

    Have been emailing them but they are just not ready to wory out the case efficiently. They are just reply this silly statement"TDR not filed within prescribed time".my request is at least consider all the sides of the case and then give the verdict.

    Rs 731.24 Transaction huaa lekin pnr nahi mila. by Ajit Magar:

    (4 of 5)

    Kal 7.1.2015 ko meine irctc ke madham se Rangiya se Ambala Cant tak tiket kharida tha lekin Rupya 731.24 mere Account se kata huwa he Transaction No 100000150096114.

    Rishwatkhore by Ankur jaiswal:

    (4 of 5)

    To hone ravel minister Mr .Suresh prahu I am very sad to inform you that today one of the person who is the duty in charge at New Delhi railway of sleeper class waiting room asked to give reshwat to him so these types of employe in indian railway are spoiling the image of our beloved prime minister Sr.Narendra modi ji so requesting you kindly take some strict action against these types of railway employe

    Wrong information & misguid by your 139 paid no. by Anoop Sonakar:

    (4 of 5)

    Respected Sir,
    I have call on your irctc link paid no.139. and i want to right time of 14120 train on date 11.1.2015 2:30pm
    But your IVR system give wrong time details.
    Thats why i waste my confirm tatkal ticket.

    Than call 139 no. 4 time & talk customer care executive ..all person misguide and give wrong complain no regread this matter.

    I am very very disappointed.

    Thanks & Regards
    Anoop Sonakar
    Technical Support Engineer
    Uttarakhand Forest Development Corporation
    Dehradun.
    Contact no.:-+91-8923335242

    ticket booking problem by Sachin Wadne:

    (4 of 5)

    dear sir,
    i have booked air india ticket from IRCTC website, but ticket booking problem i call to air india customar care . he said dose not paid payment from IRCTC to Air india.My payment Dibeted from my account. i do no recived ticket no , thank u.

    Non-recipt of password by Nirmala Agrawal:

    (4 of 5)

    I have recently registered with irctc for booking e-ticket. The password said to have been sent to my registered e-mail has not been received which may be expedited please. Thanks.

    cancelation by sushil kumar:

    (4 of 5)

    Mera ticket can ho gaya tha avi paysa wapis nahi hua Bui to valsad tak 632 a,c

    my email id and password by Appu:

    (4 of 5)

    Deer sir
    deer madam
    I requested for u plese send my id and
    Password and may otp number im use easly
    Acount pls sir

    loose my paasword by udayraj patel:

    (4 of 5)

    Sir
    I loose my password . Please remind me my password.

    Seson pass not recieved by Atul Singh:

    (4 of 5)

    Hi ,
    i have booked my season monthly pass by 21st jan 2015 from BHY to VIK , after lots of follow up i have not recvd my pass yet , i am travelling with daily ticket spent almost 200 Rs i need also my mony with pass.Plese do the needful , otherwise i have to consumer court

    Regarding my deduction from my account. by S.Rout:

    (4 of 5)

    Deer sir
    Deer madam
    I have call to your customer care no-01139340000 but the phone is either not reachable or out of service.i have booked a ticket from IRCTC website(i.e from mumbai to solapur) on dated 21.1.2015, but the ticket was not booked and the booking statous. My payment Dibeted from my account. The transaction Id is-100000157205982.i do not recived ticket no.Still the date 27.01.2015 my account is not credited also.Please do sometihing for it.

    Regards
    Smrutiranjan Rout
    Ac.No-31975694942
    Junior engineer(civil)
    N.B.C.C
    Ph.No-09556007396

    deduct two times balance in my account by Priyanka madnal:

    (4 of 5)

    hello
    i was booked my ticket on dated 5/12/14. pnr no. 8230582497, destination solapur to mumbai.
    In my bank account two times ticket amount will be deducted Rs. 896.24/- In my irctc account show only one time refund amount. how can i received my one more refund amount which was deduct from my account. can u please give me suggestion for that.

    No response from Customer Care Service by C B SRINIVASA REDDY:

    (4 of 5)

    Sir
    I am not able to get any service from Customer care Service of IRCTC FREE TOLL NO. 1800111139
    I have query in connection with E Ticket Cancellation after Charting. Really it is very bad experience of not getting any response from IRCTC.
    C B SRINIVASA REDDY

    transection faild by SAMSUL ARFEEN:

    (4 of 5)

    sir my pament reternd

    Rifand Vapas by Mr Tosif Sunasara:

    (4 of 5)

    Sir
    I am not able to get any service from Customer care Service of IRCTC FREE TOLL NO. 1800111139
    I have query in connection with E Ticket Cancellation after Charting. Really it is very bad experience of not getting any response from IRCTC.

    e-ticket cancelled amount not been reversed by Rahini:

    (4 of 5)

    Dear Sir / Madam,

    I have booked e-ticket for amount 3121.24 and later cancelled the ticket on same day. But that amount has not been reversed to my account. Please do the needful.
    PNR # - 2301624341


    Regards,
    Rahini
    9916071103

    Train Ticket cancelled amount not refunded by MICHAEL KAMSUAN:

    (4 of 5)

    I booked the train ticket on 14 Jan 2015 from NZM to AGC and the return tickets on the same day from AGC to NZM. However, due to train delay for more than 3 hrs for both the onward and returned journey, I cancelled the ticket as per the railways ticket cancel procedure. However till now I haven't received the refund amount. I called up the customer services but nothing has been sorted out now. I do send an email regarding the same but till now the amount of 2200 is not yet fully returned. call up the customer services number every day but no one is answering the phone.

    refund money by ANIL KUMAR:

    (4 of 5)

    Sir,
    I have cancelled 4 nos. tickets on 6th feb'2015. So, rerequested to you, Pls return my amount against ticket cancel:
    Transaction id:
    1) 100000155838496
    2) 100000167164109
    3) 100000167164171
    4) 100000167164047

    Regards,

    IRCTC login problmes by Yogesh Joshi:

    (4 of 5)

    Sir,

    I have registered my self with IRCTC online and facing problmems invalid ID and password.

    Regards/Yogesh

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