Mumbai Local Train Complaint & Customer Care Number
- State : Maharashtra
- City : Mumbai
Mumbai Local Train Complaint & Customer Care Number
CENTRAL RAILWAY:
Central Railway Control Room : 22622685 22624555 22659563
Central Railway Chhatrapati Shivaji Terminus: 022-22697330.
Dadar: 022-24143841
Lokmanya Tilak Terminus Kurla: 022-25290234 022-26502475 25298499.
Kalyan: 95251-2311499
WESTERN RAILWAY:
Western Railway Control Room : 23070564 23017379 23635959 22084287
Western Railway Call 131 or 22005388
Railway Disaster Managment : 10720
Mumbai Pune Expressway Call 09822498224
MUMBAI LOCAL TRAIN HELPLINE NUMBERS:
Railway Police Western Railway: 22039800
Mumbai Railway Control Room: 23081725 23007476
Reservation Check PNR Status: 135-137 22695959
Bandra Terminus: 26435756
Borivali Railway Police Station: 28054869
Andheri Railway Police Station: 26254735
Vasai Road Railway Police Station: 95250-2336977
Mumbai Central Station: 23061763 23073535
Panvel Railway Station: 27452244
Vashi Railway Station: 27812024 27812677
Kalyan Junction Helpline: +91-251-2317181
CBD Belapur Railway Station: 27570514
Central Railway Parcel Office Enquiry Number :022-22620629/022-22620629
Interactive Voice Response Catering Services Complaints: 2621551
Mumbai Local Railway Accident Helpline: 10721/9833331111 [Dadar West]
Mumbai Local Railway Accident Helpline: 022-22694040 [CST]
Bomb Detaction & Disposable Squad Unit Numbers: 22080501 22650707
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ABOUT NEW TRAINS by NINAD SHRIRAM PENDHARKAR:
(4 of 5)
8.59 am to 10.18 am from Badlapur. During this time, 2 trains (9.29 and 9.38) go to Mumbai, so both these trains are very crowded, but at least 2 trains are requested to run during this rush hour.
AC train always late by :
(0 of 5)
Why only AC train from thane to csmt of 9.03 am always late ….
AC locals by Jaswantraj bohra:
(0 of 5)
My suggestion is that ticket checkers should be there in AC Locals.
Harbour Train problem by Nivedita Lagu:
(4 of 5)
In morning 8.32 at vile parle Goregaon to CSMT In this train there is a disturbance of Gents beggars n Hijadas (Chhakas) n salesman in ladies compartments.They harras the ladies for money and touch the ladies,Also there are pick pocketers n chains snatchers This is a concern
of safety n security of ladies passengers Also there are no police in the ladies compartment same problem in the evening trains .kindly treat this problem urgently so that ladies can travel safely
No Ticket checking by Shadab:
(0 of 5)
There is no TC in the AC train not on the platform to check the ticket if any passengers arrive from AC Train,
Most of the passengers are travelling from ac train without proper ticket.
My mom hand bag left in local by Qayyum Chaudhary:
(0 of 5)
My mom hand bag left in local train no wa 98069 govind to panvel can u pls help us we are seating in mall dabba
My mom hand bag left in local by Qayyum Chaudhary:
(0 of 5)
My mom hand bag left in local train no wa 98069 govind to panvel can u pls help us we are seating in mall dabba mob number 9822818547
Qayyum Chaudhary
Discomfort caused du to No ticket checking in AC local by Ratnesh N. Chaturvedi:
(0 of 5)
In AC local, because the TC is not coming for checking the tickets regularly, unwanted people's and people without tickets have increased. Because of which people those who are paying for AC service have to face discomfort. Specially during peak hours if it's not possible for TC to enter the Coach. Atleast check the ticket of AC coach passanger when they are getting down at there destination and if they don't have ticket charge fine on them.
Lastly the fine for without ticket passenger for AC coach is same as normal local train coach. So it's a request that charge fine equivalent to price diffence ratio between normal local train w.r.t AC coach price
Regarding 7.47 train in Dombivali and Sunday timetable on holidays by Suma Nair:
(3 of 5)
Pls note that 7.47 Dombivali Csmt train commuters r coming down from mumbra ,diva to Dombivali. In Dombivali not a single seat while getting in from Dombivali. They have to stand. If we ask for they use vulgar language and starts fight. You are requested to send Ticket checkers in all compartments to check the tickets or passes which will be very helpful for us. And secondly why do trains on all bank holidays is as per Sunday time table . Most of the trains gets cancelled and then after that a huge crowd. Most of the private offices are not closed on all holiday . It is only bank and govt offices are closed not the private offices. It is ok if trains are cancelled on national holidays otherwise nobody has that who works in for private firm doesn't have holiday. Please look into the both matters and solve the same asap
titwala train everyday late by Rakesh Dane:
(1 of 5)
10 pm titwala local everyday late at 30 minute
Wrong Announcement by Mohammed zaid Ebrahim Kas:
(0 of 5)
Train which is scheduled at 07:12 pm CSMT fast was running late for 8-10 min.
An unknown local train pass by that platform which is not going to stop at Mulund but a woman who was speaking in Mics had told that the train will stop here. But it won't stop. An the indicator which show that the train will come in few mins has also change the time 7:40 PM and suddenly afterin it again changed to 7:12 and train arrives at 7:22-7:24.
Due to this some people have crossed the track to catch the slow train because when this announcement happened there was a slow train for Dadar was at platform no 2.
I request you to kindly look into this.
Unauthorized First Class Travelling by Rajesh Anchan:
(0 of 5)
Nowadays there has been an increase in unauthorized travelling in first class compartments. Authorities never take action due to which the situation has aggravated further. We pay higher fare, but are deprived of the facility. Request you to kindly look into the matter. I travel by Central Railway.
Second class passengers rushed in 1st class compartment by Vineet Gangurde:
(0 of 5)
As the subject mentioned above second class passengers rushed in 1st class compartment in 5:22 local train from cstm to badlapur.
REFUND by Shreya Gaddellu:
(0 of 5)
I have booked the season ticket from badlapur to vikroli Rs. 215/- on dated 02.08.2023 but my money has been debited from my account and the ticket is not been booked yet.
My transaction ID is 358012033675
Kindly return my money if the ticket is not been processed.
Thank you
Refund for UPI transaction payment done but pass not issued by Mohan Varma:
(0 of 5)
On 10 Aug 2023 9.24 pm at Borivali West ticket window I applied for quarterly pass for my student Son Parth Varma. The ticket issuer asked us to pay 770 on Gpay which I paid. Immediately he said that by mistake he mentioned Borivali to Vile parle. Hence the payment will be refunded. Then he corrected the mistake. Now entry was made for quarterly pass from Borivali to Churchgate. Then again he asked us to gpay Rs 1220 at 9.27pm. And he issued us the pass. The payment of 770rs has to be refunded back as no pass was issued and there was a transaction entry mistake from the ticket issuer. The 770 rs payment UPI transcript ID is 322260643346. Google transaction ID CICAgNDGuHqNA. Kindly arrange to refund the same
Ticket Checking in Compartment by Sandesh N Kadam:
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Request to Increase Ticket Checker Frequency in 1st Class Coach (Thane to Asangaon)
Dear Indian Railways,
I am writing to express my concern regarding the limited presence of Ticket Checkers in the 1st class coach between Thane and Asangaon. The increased frequency of Ticket Checkers is essential to ensure the seamless enforcement of ticketing regulations, prevent unauthorized travel, and enhance the overall travel experience for passengers. By deploying more Ticket Checkers on this route, passengers will feel reassured and encouraged to continue using the 1st class services. This step will not only ensure fair ticketing but also contribute to the revenue generation for the railways. I kindly request you to consider this request for the benefit of all passengers.
Non display of local trains at kharkopar station by Abhinav misra:
(0 of 5)
From the last 6 months electronic display of local trains is not working at kharkopar station as well as in both the platforms.
Abhinav misra
9653498661
Delay in Harbour line Panvel train of 5:45 am by Chandni Mahesh:
(0 of 5)
Hello Team,
Regards. Kindly look into the frequent delay of Panvel train of 5:45 am due to which reporting time at job gets delayed more frequently. Kindly do the needful.
Regards
Chandni Mahesh
Last train for panvel is getting cancelled by Vaibhav karande:
(0 of 5)
From past few weeks local train. From cst to panvel is getting cancelled due to that plenty of people are facing issues while returning home.
Few people who afford ola and private vehicles manage themselves but the common man who is working late night for his bread and butter cannot afford this they have to stay on road side or out side of statin which is ridiculous
Second class public travel in FC Palghar To Virar by Ajay:
(0 of 5)
Please Take Action to FC coach because more people travel in FC without FC Ticket
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