Mumbai Local Train Complaint & Customer Care Number

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Mumbai Local Train Complaint & Customer Care Number


 


CENTRAL RAILWAY:


Central Railway Control Room : 22622685 22624555 22659563 


Central Railway Chhatrapati Shivaji Terminus: 022-22697330.


Dadar: 022-24143841


Lokmanya Tilak Terminus Kurla: 022-25290234 022-26502475 25298499.


Kalyan: 95251-2311499


 


WESTERN RAILWAY: 


Western Railway Control Room : 23070564 23017379 23635959 22084287 


Western Railway Call 131 or 22005388


 


Railway Disaster Managment : 10720


Mumbai Pune Expressway Call 09822498224


 


MUMBAI LOCAL TRAIN HELPLINE NUMBERS:


Railway Police Western Railway: 22039800


Mumbai Railway Control Room: 23081725 23007476


Reservation Check PNR Status: 135-137 22695959


Bandra Terminus: 26435756


Borivali Railway Police Station: 28054869


Andheri Railway Police Station: 26254735


Vasai Road Railway Police Station: 95250-2336977


Mumbai Central Station: 23061763 23073535


Panvel Railway Station: 27452244


Vashi Railway Station: 27812024 27812677


Kalyan Junction Helpline: +91-251-2317181


CBD Belapur Railway Station: 27570514


Central Railway Parcel Office Enquiry Number :022-22620629/022-22620629


Interactive Voice Response Catering Services Complaints: 2621551


Mumbai Local Railway Accident Helpline: 10721/9833331111 [Dadar West]


Mumbai Local Railway Accident Helpline: 022-22694040 [CST]


Bomb Detaction & Disposable Squad Unit Numbers: 22080501 22650707

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Customer Care


Stampade at Elphinston Station

Dear Railway Management,
We do have to sympathise to the victims of the family but as a lessons learnt, We could do very simple thing is to get Two Railway Authorities/Policemen at the Entrance of all Railway bridges during peak hours who will control crowd flowing into Railway Station. As we all know people are always rushing to work but controlling by authorities will certainly avoid such an accident and will save peoples life.

My humble request is to try this out on one of the stations during peak hours.

Regards
Prashant

September 29, 2017 prashant kangutkar

Non working ATVM at kopar khairane

Hi i,m harish
I m a freuent traveller in harbour and central line, i everytime see there is 1 machine only working, se have to wait 1 hour some times for a single ticket to take, this is really a very sad thing to say about the railways that even having 4-5 machines installed still no one can use it just for the lack of professionalism.

I kindly request for the senior authorities to take strict action against this issue, as passengers have to face vert big "Q" for this.

Thanks
Harish

September 12, 2017 Harish vidha

Irritating bhajan

I want to inform you u have no solutions for crowd. But u can stopped people who loudly singing bhajan and making a loud pollutions in coach.ppl can't travel in this coach.u should do neatful solution.

July 27, 2017 Santosh vishwakarma

In regards to panvel station

Its good to see that the authorities are trying to follow the swach bharat abhyan. but are you following it everywhere is the question. And the answer to this is a NO I suppose!! Panvel is a very big station. There is always rush of commuters on the station. So the facilities should be more at these station. but there is no proper washrooms at the station. The washrooms at the station are so dirty that they stink of urine. Water is running everywhere. No cleanliness, If this is the what swach bharat is I doubt if we are on a right track. Request you to please do something if you are concerned.

June 23, 2017 Ashwathi Baburaj

Tickets check

Never happen ticket checking in FC from kurta to mankhurd. Why. We are suffering only.

June 5, 2017 Tanodip Torawane

Left several gifts in local train

TO
SIR

TOMARROW I AM COMMING FROM VILE PARLE FROM (11.04 CHURCHGATE TO BHAYANDER) TRAIN. MY SEVERAL GIFT LEFT
THIS TRAIN.

PLEASE SEE.

THANKS

(ANURAG SINGH)
MOBILE NO. 9769952127
A/204,PAM VASANT BUILDING
PIMPAL WADI, MANVEL PADA ROAD,
VIRAR EAST 401305

May 9, 2017 ANURAG SINGH

Dear sir,
We are paying for First class facility we know there is no difference between FC & 2nd class escape Sit only. But I would like to inform you that from Kurla to CBD there is no any Ticketmaster​ came in train for checking.due to that Lots of people using this facility in 2nd class amount. I request you to pls arrenge some at least for 30day for your extra earnings.

April 21, 2017 Tanodip Torawane

Complain

I am very day boarding on train at 2:49 pm from Santacruz to Andheri but train stooped before Andheri station. I stay in Mira Road due to this problem my train thoes from Andher to Virar I can't catch. so its my request please solve this problem because 1 min is also very precious for working person.

April 19, 2017 kalpana

Vasai Virar Trains to increase /15 coach.

Vasai Virar Churchgate trains in morning and evening must be 15 coach and in more frequency.

People hang and travel. Difficult for all class.

Make ladies /gents trains alternate all coaches gents only .

Hope this is done.

March 25, 2017 Harshada