Complaint Refund for UPI transaction payment done but pass not issued

  • Mumbai Local Train Complaint & Customer Care Number - Refund for UPI transaction payment done but pass not issued
    Mohan Varma on 2023-08-10 22:11:13

    On 10 Aug 2023 9.24 pm at Borivali West ticket window I applied for quarterly pass for my student Son Parth Varma. The ticket issuer asked us to pay 770 on Gpay which I paid. Immediately he said that by mistake he mentioned Borivali to Vile parle. Hence the payment will be refunded. Then he corrected the mistake. Now entry was made for quarterly pass from Borivali to Churchgate. Then again he asked us to gpay Rs 1220 at 9.27pm. And he issued us the pass. The payment of 770rs has to be refunded back as no pass was issued and there was a transaction entry mistake from the ticket issuer. The 770 rs payment UPI transcript ID is 322260643346. Google transaction ID CICAgNDGuHqNA. Kindly arrange to refund the same