DTDC Courier Customer Care Number Complaint Email Id & Office Address
DTDC Courier Customer Care Number Complaint Email Id & Office Address
DTDC is the Courier Delivery Company of India. It is very popular and famous company among Indian’s. Now it is expanding its business Internationally. It provides various services and some of them are mentioned.
DTDC Head Office Address-
DTDC House No-3 Victoria Road Bangalore
Karnataka India.
Phone Number’s- 080-25365032 25365039
DTDC Customer Care Number- 3300 4444 (Prefix STD Code)
DTDC Customer Care Complaint Email Id- customersupport@dtdc.com
DTDC Office Address & Contact Details-
Mumbai-
PLOT N-14 VIJAY NAGAR WESTERN EXPRESS HIGHWAY NEAR VIRVANI ESTATE GOREGAON (E) MUMBAI
MUMBAI – 400063.
Phone- 022-33004444
Gujarat-
NO-10 MILL OFFICERS COLONY OPP TIMES OF INDIA BEHIND OLD RBI ASHRAM ROAD AHMEDABAD
AHMEDABAD – 380009.
Phone- 079-30610701-02-03-04-05
Hyderabad-
PLOT NO-9 SURVEY NO-581 581-2 AND 583 BLOCK NO-3 MIDLAND BUILDING UPPAL HYDERABAD
HYDERABAD – 500039.
Phone- 040 – 30947200 30947201
Bangalore-
#269 LAHARI TOWERS 1ST MAIN ALBERT VICTOR ROAD CHAMRAJPET
BANGALORE – 560018.
Phone- 080-33004444
Chennai-
A-20 TVK INDL ESTATE GUINDY CHENNAI
CHENNAI – 600032.
Phone- 044 -22508150 7708050134
Noida-
A-7 SECTOR-7 NOIDA
NOIDA – 302001.
Phone- 0120 – 4812807 4812806 4812800 9871105428
Jaipur-
K22A MALAVIYA MARG C-SCHEME JAIPUR
JAIPUR – 302001
Phone- 0141-4435503 02
Delhi-
B-101 PHASE-1 INDUSTRIAL AREA NARAIANA NEW DELHI
DELHI – 110028.
Phone- 011 – 44900000
Gurgaon-
SHOP NO-51-52-53 OLD DELHI ROAD OPP MARUTHI GATE NO-2 GURGAON
GURGAON – 122015.
Phone- 0124-4993560
Kolkata-
DTDC BHAWAN 404-405 KAJI NAZRUL ISLAM SARANI VIP ROAD RAGHUNATHPUR KOLKATA
KOLKATA – 700059.
Phone- 033-33004444 40329819
Patna-
SURYA PRABHA MASION GROUND FLOOR BEHIND LIC JEEVANDEEP EXHIBITION ROAD PATNA
PATNA – 800001.
Phone- 0612-3011016
DTDC Courier Social Profile Pages-
Facebook Page- www.facebook.com/DTDC.Official
Twitter Page- twitter.com/DTDCIndia
Linkedin Page- www.linkedin.com/company/dtdc-courier-&-cargo-pvt-ltd
Google Plus Page- plus.google.com/104727912127336791002/posts
Youtube Page- www.youtube.com/user/dtdcindia
DTDC Important Link’s-
E-Shipping- ws01.ffdx.net/customer_v2/index.aspx
Tracking- dtdc.com/tracking/%2A
DTDC Official Website Address- www.dtdc.com
Service issue | Complaint | Query | Feedback | Suggestion | Reply
my courier letter not received by my son by G Varaprasad Rao:
(4 of 5)
MY courier No. H32697618 addressee my son so far not received i.e Very important document certificate
my courier letter not received by my son by G Varaprasad Rao:
(4 of 5)
MY courier No. H32697618 addressee my son so far not received i.e Very important document certificate
delivery by parikshit surpam:
(4 of 5)
wrost delivery services i have experienced. i uave send my parcel on 18 july and today 31july and still my parcel i is not delivered amd also i m not able track my parcel.
COURIER DELIVERED SHOW ONLINE BUT NOT RECEIVED by VIKASH SINGH:
(4 of 5)
TRACK NO 900091232490
Online courier delivery is visible but not received yet this is a big fraud neither any of your customer executive is supporting
Consignment not delivered by Lazar George K:
(4 of 5)
Consignment No. R48721275 booked on 26-07-2022 to Chennai has not yet been delivered to the addressee. Tracking enquiry reveals that the item is at Cathedral Road branch, Chennai since 28-07-2022. Kindly enlighten me in this matter since the consignment was sent with DTDC, trusting that it would be delivered in time.
DTDC Courier boy denied to deliver the courier by Lakshmi Kant Rawat:
(4 of 5)
My sister couriered me the Rakhi for festival of "Rakshabandhan" which not delivered on time and is very disappointing to me. Today i got call from DTDC courier boy Mr. Sonu(Which he told on call). Courier boy told me to collect the courier from Rau office or from Regal Stationary in Rau. I told him to deliver the courier at mentioned address but he denied. I also told him that service is available by DTDC for Pin Code: 453331 and Greenwood park colony is coming under same PIN Code but he denied to deliver the courier in spite of repeated request. This causing me great inconvenience and also spoiled the festival of "Rakshabandhan" for me.
My Courier Docket no. is - M22501790
Unlawful delay in delivering the consignment by HARIOM SHARMA:
(4 of 5)
Dear Team
It is very disappointing and unlawful services provided by one of your agent located in Noida with following details in delivering my consignment
Consignment Number - Z79091362
I booked my consignment on 10th Aug , morning 10: 30 am from Noida to Delhi.
The consignment has reached to the consignee on 16th Aug.
I understand one day delay due to Independence day but extended delay upto 16th Aug is beyond expectation and unlawful from your side.
it was committed by your agent that it will be delivered to the consignee by 11th Aug
The delay in consignment has resulted in void action for the purpose of which it have sent it to the consignee.
You are requested to initiate investigation for the delay and take action against your agent.
The agent like him are destroying the reputation of your company and leading to incompetency of your services.
Thanks
Hariom Sharma
M- 9818860086
Grave misconduct and refusal of service by DTDC agent.Sohna, Gurgaon. Refer Docket no.UT18772143. by Priti Sharma:
(4 of 5)
Dear Sir,
Sub: Grave misconduct and refusal of service by DTDC agent.Sohna, Gurgaon.
Refer Docket no.UT18772143.
I booked my parcel from Moradabad on 16th August. That could easily reach me by 20th by the professional services standards of DTDC. That was my expectation.My meeting with the client was at noon at Sohna, Gurgaon. Which is also the destination of my courier packet. However, the packet remained at Maruti Udyog for about a day or so and did not move.
Attached here are the receipt and packet pics.
I tried calling their telephone no. in vain. I took refuge to my local DTDC agent in Central Park, Flower Valley, Sohna, Gurgaon. To only share with me the number of the agent in Maruti Udyog. She did share the no. once with me but those were the same ones I had been trying for a day. My lan was to get it picked by my acquaintance or a porter (local courier service in Gurgaon) and that would have reached me by noon at the time of my meeting.
No idea what she thought of it. Perhaps she thought I needed her service or anything. Ms. Deepika who runs this service here.She kept telling me that they cannot support us in this way and they are not allowed to share numbers and that we do so much for you, cant send my boy for a single packet, what do u think we are here at your service, etc. etc. I was thinking she will be ok in a while and then i will again put my point across that i just need to pick that packet myself and will not disturb her. But by the end of tenth minute her arrogance, words and tone were beyond my patience. I said, "Why r u taking this personally? Pls. hear me out. you don't need to raise your voice". She again shouted back at me. By now I was horrified and had to give her back. So I raised my voice and said I only need the branch valid no. where i can talk. can't you just do that? and kept the phone down.
Next second her husband called back and says, How dare u speak to my wife like that? I will see how you get your packet? " Kar lo kya karogi"?
This was to my utter dismay and disappointment. I had to get ready for my meeting now without my packet in hand. The client was leaving for Turkey. It was an order worth 5.6lakh.
On top of it the Moradabad and Gurgaon DTDC guys are now asking me to say sorry to her. Or she will not deliver my packet. They had been requesting her to do it.
Is that the criterion of DTDC service to first humiliate a client and then ask them to say Sorry to deliver their parcel? That too when they say it to the whole world around in DTDC.
I will not only discourage my friends and relatives to not use this service any more but also have formed my strong opinion by now that these people only know how to misbehave rather than to diligently deliver their duties.
Would it be possible that we have more professional people taking up the franchise? So that the customer does not have to suffer?
If there is anything your kindself at the head office can do to make good of this situation? I'm approachable at 8890047464.
Will be waiting for your email or call.
Best regards,
Preeti Sharma
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COMPLAINT REGARDING DELIVERY SERVICE by RUBY:
(4 of 5)
I HAVE SENT A COURIER FROM TRONICA CITY GHAZIABAD TO HYDRABAD ON DT. 23.08.2022 ON AN URGENT BASIS. BUT STILL NOT RECEIVE THE COURIER BY CLIENT. VERY VERY POOR SERVICE
my goods not deliver yet with in 7 days by khalid hasan:
(4 of 5)
pls confirm your delivery time?
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(4 of 5)
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(4 of 5)
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H41996765
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Very bad services by Reetesh Kumar Singh:
(4 of 5)
Aapki service bahut low hai main apna product bheja hai patna bo abhi branch mai hi hai bol rhe hai bha meri service nhi
Jab apki bas ki baat nhi hai to band kar do ye kaam kuch or karlo
Mobile 9555739127
DELIVERY COMPLAINT by IDHAYAM RAJENDRAN SCHOOL:
(4 of 5)
BOOKING NO. X36791606
WE ARE FROM IDHAYAM SCHOOL FROM THE DELHI COUNCIL THEY SEND THE STUDENT CERTIFICATE THROUGH YOUR COURIER ON SEP.06. TILL THE DATE 21.09.2022 WE DIDNOT RECEIVE THE CERTIFICATE.
WE CALL MANY TIMES BUT THERE IS NO RESPONSE.
WE TRIED TO REACH YOU BUT WE COULD NOT REACH YOU. WE WANT TO KNOW THE STATUS OF THE COURIER ,
Courier not received by SATYANARAYANA:
(4 of 5)
I raised complaint on 20.09.22, 3 days completed still not response by dtdc
Z38411968 by Pramod chauhan:
(4 of 5)
Dear team,
i am send the couriers 23 Sepafter so many time asking the respond but we not received any respond your site address also completed and we not received any call form your hand so please resolved the issue today 3rd oct and couriers not received no
thanks & Regards
Pramod 7840820957
COURIER IS NOT DELIVERED by PADMANABHAN MUTHUSWAMY:
(4 of 5)
I SUPPOSED TO RECEIVE COURIER OF MATERIALS ROUGHLY WEIGHTS 2 KGS EQUIVALENCE ON LAST SAT DAT 22ND OCT.SO FAR IT HAS NIT RECEIVED.BUT IN THE TRACK REPORT THEY MENTIONED RECEIVED NOT AVAILABLE THAT TOO MY OFFICE STAFF WENT YESTERDAY TO TAMABARAM OFFICE AND AFTER THAT THIS IS THE UPDATE ON TEH TRACK.WHAT THE HELL IS THIS.NEVER EVER RECOMMENT THIS STUBIT COURIER SERVICE
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Courieru20487514 by Mandeep kaur:
(4 of 5)
2items was packed in packet but only one received
Service issue | Complaint | Query | Feedback | Suggestion | Reply