National Highways Authority of India [NHAI] Customer Care, Complaints and Reviews
TollFree Number
Date: 05/07/2017
- State : Delhi
- City : Central Delhi
NHAI Customer Care Address : G 5&6, Sector-10, Dwarka, New Delhi, New Delhi District, Delhi, India - 110 075
NHAI Customer Care Contact Number : +91 11 2507 4100+91 11 2509 3507
NHAI Customer Care Number : +91 11 2507 4200
NHAI Customer Care Toll Free Number : +91 11 2509 3514
NHAI Customer Care Contact Number : +91 11 2507 4100+91 11 2509 3507
NHAI Customer Care Number : +91 11 2507 4200
NHAI Customer Care Toll Free Number : +91 11 2509 3514
Service issue | Complaint | Query | Feedback | Suggestion | Reply
toll machines/fastag not working at Krishnagiri, TN toll (87.5 km,BOT) by pragathi broilers:
(4 of 5)
Hello,
I regularly travel from Chennai to Hosur via Kirhsnagiri (atleast once a week)on work by car.
I have Fastag installed in my vehicle to reduce the hassle at tolls. AT Krishnagiri toll, neither does Fastag work (the scanner can never read the tag on my car) and their toll machines are down most of the time. Yet, the toll collectors insist on collecting toll in cash.
This is proving to be a big hassle as there are always delays at the toll due to other vehicle owners and myself getting into arguments with the toll workers. Additionally, we are forced to pay the toll without bill.
Please look into this and do the needful so that highway users dont have to waste time unnecessarily over petty issues.
Best,
Shishir
Lack of tree plantations on National Highways by Harish:
(4 of 5)
When ever we travel on National highways I find that very little tree plantations on dividers and side ways. And what have been planted they have been trimmed with small plants.
Please ask the concerned horticulture department to grow more and more trees.
Thanks
Serious complaint on loop holes of highgway no 6 mumbai howrah by Ramandeep Singh:
(4 of 5)
Dear sir I want to share my experience during my travel from Bhilai Chhattisgarh to Nagpur day before yesterday when I was travelling through Durg bypass on national highway 6 please be aware of the highway Condition there are bushes in the middle of the road partition and are very heighted without any bar barricades or railing and animals are trespassing Continously and one cannot side as they ard hidden behind the bushes. since on the highway speed limit is in the range of 90 to 100 kilometres per hour and if this domestic animals trespassing then it becomes very difficult to control the vehicle at such high speed and may cause serious accident specially in the night time due to low visibility thus it is my humble request that railing or channel bars is to be installed in the middle off the road to avoid anjmsl trespassing or crossing roads. this will not only protect from serious accidents but also protect the domestic animals and road accidents
Stagnant of water by Vijayashree:
(4 of 5)
Subject: SERIOUS HEALTH HAZARD DUE TO STAGNANT DRAINAGE
Respected Sir/Madam,
We would like to bring to your kind attention the serious health hazards faced by our employees due to stagnant drainage water in front of our factory gate. We are a heavy engineering company located at No.6 Vanagaram road, Ayanambakkam, Chennai-60095. Currently we have about 150 staff and workers and another 50 visitors, approximately we have about 200 people in serious danger because of this problem.
Our employees frequently suffer from diseases which spread due to this infection like Dengue, Diarrhea, Viral fever, vomiting and also are exposed to serious threats like Malaria.
We have had at least 5 cases of DENGUE reported in the past few months. Some of the doctor certificates and prescriptions are attached herewith.
Kindly see the pictures of the drainage stagnant in from of the factory gate. We request you to take immediate action in order to protect our Health and Safety.
This drainage and water stagnation in front of our factory gates, particularly in the monsoon month causes traffic congestion and the pedestrians and commuters are splashed with drainage by the passing by two wheelers and four wheelers. During traffic snarls all the two wheeler drivers are forced to dip their feet into this open drainage.
As the drainage covers are open many minor accidents also occur in front of our gates.
Apart from us many other industries, commercial entities and schools are affected due to this reason. Companies such as Loesche Energy Systems, Berkel Industries, AdiSakthi Fabricators,R.K Enterprises, Relish Eats, Seenu Transport, Magod Laser Cutting, Kone Elevators, Sankara Nethralaya and schools like Velammal Vidyalaya are seriously affected with many cases of DENGUE. We request your good self to take immediate action to avoid this drainage stagnation and protect us for serious diseases like DENGUE and MALARIA.
Godhra ahemadabad nh by Mansur:
(4 of 5)
Godhra ahemadabad Nh is very badly damage.no patch work done.so no repair work done tall tax postpone
Regarding complaint rajadhok toll plaza near jaipur-Mahua by Ankit:
(4 of 5)
Dear sir
This complaint regarding rajadhok toll plaza dated 06/01/2019 and I am received your letter no JMTL/MISC/2018-19/810....first i would like to inform you that this incident not happened on new year day your rajadhok toll plaza manager give you wrong information it was happened 06/01/2019....your staff conduct misbehave with me they are not provide me complaint book more than half hour....I have fast tag in my car but I am waiting more than half hour in specified FAST TAG line due to your staff weakness and laziness bcoz they are give permission to every vehicle who don’t have fast tag in his vehicle at rajadhok toll plaza....And your staff provide you wrong information it’s shameful on you....it’s very worst service provide by JMTL....what benefit I am getting of FAST TAG..this incident not happened first time with me many time I am waiting in FAST TAG line due to your staff laziness bcoz everyday ever time they give permission to every without fast tag vehicle to pass in fast tag line....it’s very worst and very bad service provide by you....
I want ask you some below mention question-
1-is there any rule that if any vehicle waiting in toll plaza line more than 3 minutes than you don’t take any charge of toll..
2-what benefit to getting fast tag when I am waiting more than 30 minutes in line at toll plaza..
Sent from my iPhone
nhai bonds by madhulika monga:
(4 of 5)
i had bought nhai bonds in august 2019 but i want to redeem the bonds and i wanted to know the value of these bonds and as i want to redeem them before 5 years will there be any charges.
Complaint by Dr Sneh lata shringi:
(4 of 5)
Dear sir
I want to inform you that I am a travellr of NH 27, it's highly damaged, since one year, nobody is taking interest in its repair.what can an ordinary person do,he is only suffurer.
Intead of toll tax is collected by the contractor.
What can we do.
Thanks
Ordinary person
Devarapalli-khammam highway by Mahesh vallabhaneni:
(4 of 5)
Sir/madam
Notification was given from NHAI,for land acquisition.....when will road start....pls tell us information.....
WE ARE COMPLETELY IN FAVOR OF ROAD
So,please say
Thanking you
Miss behaviour of staff by Nayan Agarwal:
(4 of 5)
Dear,
This is in regards to NH509(ALIGARH MORADABAD PROJECT IBRAHIMPUR TOLLBOOTH(L8tc8b)),This is important for you and also our responsibility to inform you that the staff on NH509 BILARI TOLLBOOTH do not know the basic addicates of communication also on duty TOLLBOOTH man eating tabacco and using abusive language.
"Nagendra Nath Sinha" sir I can understand that you are working with your full efficiency but these guys (those TOLLBOOTH staff) working negatively for the reputation of NAHI.
They not only using abusive language but also taking tobacco during duty hours.
I request you to take some corrective action for this
Complaint by Mahaveer Daga:
(4 of 5)
I was traveling from Bangalore electronic City to kengeri from toll to my exit toll is only 32 km but the toll charges are 105/rs means 3rs per kilometer I asked the toll plaza staff but he did not answer. So o need to know the real status it is very very expressive for India
Waiting for reply
Mahaveer
+918072947352
Washroom service by Surender Singh:
(4 of 5)
There are no water supply for washroom for both man and woman. Cleaning is also is in critical condition. Regards Kundali tolll plaza
Frequent accidents at NH44 Sipcot1 Hosur by K S MANI:
(4 of 5)
Dear Sir,
I have noticed many accidents happening at NH44 , near RTO check post at Sipcot 1, Hosur-Bangalore Road. I personally witnessed, we lost hundreds of lives.This is because of Lorries are parking at night, cars and small vehicles hitting to the behind the lorries. This is mainly because of government officials forcefully stopping the lorries and taking bribes. In India we cannot avoid bribe, let them take bribe, I request you to park the vehicles at service road and save the lives. Please place "NO PARKING BOARD" at entire stretch and if any vehicles parking make compulsory fines to lorries and officials.
I request you to save the lives and simple solution put the "NO PARKING BOARDS"
Hope you are considering my request
HUMNABAD to KALABURAGI NH 218 NEAR HUMNABAD R T O CHECK POST LALDHARI CROSS BORD ARROW MARK IS WORNG PLZ CORRECTION THE sadalapur and chitagupa arrow mark and villages Name correct write in Kannada by Rajahmed:
(4 of 5)
HUMNABAD TO KALABURAGI NH 218 NEAR R T O CHECK POST LALDHARI THANDA CROSS BOARD ARROW MARK IS WRONG SADALAPUR AND CHITAGUPPA MARK CORRECTION AND PLS SADALAPUR AND CHITAGUPPA CORRECT WRITE IN KANNADA
May I pay toll for 12 hrs visit go back within 12 hrs by J.J.Singh:
(4 of 5)
I want clarification about 12 hrs slip, for toll tax payment, as I have to come back on through same toll within 12 hrs , is it compulsory to pay duel toll(for go and come back within 12 hrs). Toll worker donot give slip for 12 hrs., is there cotract is loose with Govt snd company for public looting purpose.
Illegal Speed Breakers on chalisgaon from mehunbare (National highway no.211/13) chalisgaon to dhule, maharashtra by kiran Amrutkar:
(4 of 5)
My name is kiran p. Amrutkar, i am going to chalisgaon from mehunbare (National highway no.211/13 chalisgaon to dhule, maharashtra) there are many speed breakers on this 12 kms road.
Out of these speed breakers many breaker's height is very high. My wife is felt down with my 2 years daughter on our motor cycle due to this dangerous speed breaker (Location - opp kamaldeep apartment, near collage, before railway overbridge, chalisgaon)
Please remove this unwanted & illegal speed breakers.
Kiran p amrutkar
9421247547
Suggestions by Mohsin khan:
(4 of 5)
I was travelling from Ratlam to aligarh all the roads are good but the road from bharatpur to aligarh is too bad it’s just 100 km road but it is single road and too short it’s make problems in travelling. Kindly make the 4 lines road because it’s just 100 km road between 2 big states of country
Fastage monthly pass by Narendra Shyam Nawal:
(4 of 5)
Monthly local pass toll plaza, indra Nagar, pali,
Car n RJ 22 CA7585,
Website is not working,
About local tall tax by Kirit Goswami:
(4 of 5)
Res. Sir,
Is it local tall tax for concern district is available or not at gadoi tall gate, Gujarat ?
National Highway 7 dangerously damaged from wadki to pandharkawada by Prakash khanzode:
(4 of 5)
Very serious issue regarding toatally damaged National Highway7from Karanji to pandharkawada between Nagpur to hydrabad way.large amount of big holes on this.there is big chances of accident due to that.no one can drive vehicle more than speed of 20 kmph.
Please kindly ask authority to repair this road from karanji to pandharkawda immediately.
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