National Highways Authority of India [NHAI] Customer Care, Complaints and Reviews

TollFree Number Date: 05/07/2017
NHAI Customer Care Address : G 5&6, Sector-10, Dwarka, New Delhi, New Delhi District, Delhi, India - 110 075

NHAI Customer Care Contact Number : +91 11 2507 4100+91 11 2509 3507

NHAI Customer Care Number : +91 11 2507 4200

NHAI Customer Care Toll Free Number : +91 11 2509 3514

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    Toll policy by Vikash singh:

    (0 of 5)

    I am in army. I was moving to lucknow with pesonal vehicle on purvanchal expressway. When i reached haliyapur toll plaza , the staff was seen my identity card. But he was demanding for Movement letter . According to new rule there are no mention about Movement letter although i was in leave . This is genuine problem for us please you will concern about this .

    Certificate No. 21211, Folio No. TF2 00005019 by SANTOSH KUMAR SINGH:

    (5 of 5)

    I would like to know PAN No. mentioned in the application
    is that AAEHS0698N OR ACPPS6180G

    Extra toll paid by Narendra govindji Kotak:

    (0 of 5)

    Yesterday I traveled mumbai to pune I paid 240 +240 = 480 I think it's very high
    Normal 240 + 80 toll mumbai to pune

    Bonds redemption by V S Suseela:

    (0 of 5)

    I invested an amount of Rs 6.50 lacs on 14-8-2018. Please credit the maturity amount to my account. PAN AGNPV1427B

    Disrespect to Defence Personnel by Major Raja Paul:

    (1 of 5)

    It is pathetic to note that NH Odisha and some places of Jharkhand even after showing them the I Card of Defense Forces they charge toll and act very rudely. It is stated by the NH that the officer should be in his official vehicle or in duty. Please tell me in the following cases how and why the officer will be in official vehicle or in uniform.

    1. When he is on Temporary Duty to a location and he is to join his forces over there.
    2. When officer has come back from leave and he is going to join his unit in war games.
    3. If he belongs to Military Intelligence.
    4. He is going on a course.
    5. He is traveling to join his unit.

    Why legal action should not be initiated for showing disrespect to Defence Officers when they leave Police Vehicles which are not on duty and not in uniform.

    Complainant regarding poor maintenance of nhai roads in haryana by Subhash Godara:

    (0 of 5)

    I used to go from Chandigarh to Hisar and Hisar to Delhi. Both of these highways are v poorly built and maintained despite taking high tool tax.

    Repair of Service Road falling under NH-7 at Patiala (Punjab) by Rahul Bhandari:

    (0 of 5)

    Area: Service Road of NH-7 passing in front of Atwal Petrol Pump and Urban Estate Phase-2 Market, Patiala (about 200 meter long stretch).
    Sir,
    Please arrange for immediate repairs of Potholes and Damaged Parts of the above stretch of the Service Road falling under NH-7, to prevent road accidents.

    by sudhakarreddy:

    (0 of 5)

    TOLL TAX 16 TYRE PASSING KITNA

    Ghamroj toll plaza by Rahul Raghav:

    (0 of 5)

    I have monthly pass of am toll plaza but fast tag amount got deducted before due date

    Complaint against rohad tool plaza by Kapil kumar sarda:

    (0 of 5)

    में कल हिसार से दिल्ली आ रहा था रास्ते में रोहद toolplaza पर मेरा टोल LVC का काट गया जबकि मेरी गाड़ी प्राइवेट no हैँ Rs.205.0 toll for DL2CAZ3196 at Rohad Toll Plaza. TxnId: 01000A2109652745299153. Bal: Paytm Wallet- Rs 140. Query? http://m.p-y.tm/care
    Plse रिफंड माय अमाउंट 75

    DEFECTIVE TAG READERS by Usha kumar:

    (0 of 5)

    I was travelling on 09 Sept from Bengaluru to Kochi by car. At the toll operated by MVR Infrastructure and Tollways Pvt Ltd. their tag reader would not read my tag. The problem occurred at Omalur on the Tumbipadi- Namakkal toll gate. I had already crossed four tolls before this and had no problem. The staff at this tollway were very rude and made me pay a fine. Their machines are outdated and does not read the tag properly. After this toll i crossed another 10 tolls on my way to Kochi and had no problem anywhere. This toll operator should be taken to task and he should be made to update his equipment. Some of their readers are so old and are held together with masking tape

    Toll deduction two times at Khalilpur Toll plaza on 17 August 2023 by Parveen Kumar:

    (0 of 5)

    Toll deduction two times at Khalilpur Toll plaza on 17 August 2023
    My vehicle no is HR49H1552
    Toll of Rs 95 deducted two times at 8:54 AM as well as at 6:44 PM
    Toll of rs 120 deducted at 6:49 PM

    Please clerify and initiate refund.

    Complaint Ticket No 9111350 by R B Ramesh:

    (0 of 5)

    Sir, I am surprised to receive a message that rupees 75 have been deducted at Nallur toll plaza near Chennai Tamilnadu for my vehicle no TN01 AW 4375 Datsun Go Car on 3-10-2023 at 12.16.41.
    I was at home at that time and my car was parked in my parking place inside my apartment. I called 1033. The line was not clear. They spoke to me in Hindi and said they will call me later for Tamil. My ticket no 9111350 registered with 1033.
    In this regard I would like to know about the vehicle which actually passed at the toll plaza. Please check and expecting your reply at the earliest since it’s a serious issue of having the same number.
    Thanking You,
    R B Ramesh
    9940170007
    rbrmesh@yahoo.com

    Toll jyada katana by Naresh kumar:

    (1 of 5)

    15नवंबर को मै अपनी सेंट्रो गाड़ी hr 12 j 9427 से सुबह 9 बजे के आसपास kmp के कुंडली से चढ़ा।।और खरखोदा पीपली टोल पर उतरा।।मेरा 35, रुपए का टोल लगा।।शाम को 5बजे मै वापिस खरखोदा पीपली से kmp पर चढ़ा और कुंडली exit किया।।मेरा टोल 35,रुपए लगना था।। वहा मेरा टोल 265रुपए काट लिया गया।।जिस कर्मचारी ने ये गलत काम किया ह उसके खिलाफ सख्त कार्यवाही होनी चाहिए

    How get Nahi Capital Gain Bond Maturity refund by Sanjay Navandar:

    (0 of 5)

    Nhai Capital Gain Bond Matured on 4-12-2023 . How we get maturity amont in our bank

    Cut two times toll on same time by Yogesh Patel:

    (1 of 5)

    On Mahatma Gandhi national highways 1 cut two times toll on same time.plese help or send me customer care number.

    Advocates toll plaz free given in nitin gadkari sir by Basavaraj:

    (1 of 5)

    Today
    Karnataka state
    Kalaburagi dist
    Sannur toll plaz empolyes misbehavers in lady advocates
    In ur toll plaz manager praveen kumar yadav

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