National Highways Authority of India [NHAI] Customer Care, Complaints and Reviews

TollFree Number Date: 05/07/2017
NHAI Customer Care Address : G 5&6, Sector-10, Dwarka, New Delhi, New Delhi District, Delhi, India - 110 075

NHAI Customer Care Contact Number : +91 11 2507 4100+91 11 2509 3507

NHAI Customer Care Number : +91 11 2507 4200

NHAI Customer Care Toll Free Number : +91 11 2509 3514

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Gvk jaipur by Vibhu Tiwari:

    (4 of 5)

    Very poor service, all the time waiting time is very high, staff is not courteous. They miss behave with customers and toll plaza manager is not available at 8:30am in the Morning on 30th oct'19

    Toll plaza on murthal sonepat , HARYANA NH1 by Rohit raj chhabra:

    (4 of 5)

    There are so much long lines on this toll . As per rules 2 minutes 50 seconds is the maximum waiting time for any toll in india . But no one clear the traffic . Please look at this toll .

    mismanagement at samkhyali Toll tax L&T by Vishal Parmar:

    (4 of 5)

    on 2/11/2019 I passed through this toll tax due to their mismanagement I waited 20 minute in line and rest 2 minute in discussion with shift incharge toll tax they misbehaved with me. manager was not available on site.

    Demolition of my house by Manish:

    (4 of 5)

    I need to know the information about the demolition of my house
    I have all the required documents like NHAI permission, gram panchayat permission, registration documents,high court copy order for my land.But from past one month there is an issue happening in my village about demolition of the houses because of road extension
    So please let me know that do they have the right to demolish my house even though we are having the required documents.ifso., what steps I need to take
    Thanking you.

    Nhai bonds 2016-17 by Dinesh Chellaramani:

    (4 of 5)

    I have bonds my mother's name she was expired need nomination form

    Complaint of tool plaza gangaicha rewari by Anil yadav:

    (4 of 5)

    Standing since last 20 min
    Out of 5 exit only two are open
    Staff is not bothering
    Not having complaint register in this situation no use of fast tag facilities

    Extra 100 Rs deducted from my fast tag by Madhukar Kumbharde:

    (4 of 5)

    Today during passing through Pimpalgaon toll plaza ,140 Rs deducted instead of 40 Rs since this is local car pl refund the extra deduced 100 Rs.

    Pl find below SMS for deduction of amount.

    Dear Customer, Your FasTag A/c has been debited for Rs. 140 for transaction by Vehicle MH15CM4310 at Toll Baswant Toll Plaza on 2019-12-27T16:38:20. Balance amount in the A/c is Rs. 820 - HDFC Bank Ltd.

    My fast tag details are as follows :-
    Customer Id is 190000795786 and Wallet Id is 19000007208561. HDFC Bank Limited

    Regards
    Madhukar Kumbharde
    Mob 9822899255

    Extra Amount deducted at Dasna Exit Eastern Peripheral Expressway by Piyush Meena:

    (4 of 5)

    I travelled on 29th December 2019 from Jaipur to Ghaziabad via Eastern Peripheral Expressway. By car no. RJ45CG9189. E route they deducted extra toll ie; 140/- rs instead of rs 85/- at Dasna exit. KINDLY REFUND ME AT EARLIEST.

    Complain regarding NH 79A by Mukesh sain:

    (4 of 5)

    Dear sir
    I traveled in NH79A yesterday. Conditions of road was worst and whole road was under repair. Pls let us know how NHAI are taking toll for Service lean road.

    NHAI taxfree bonds 7.69% interest intimation by PURUSHOTTAM GANGADHAR KHETAN:

    (4 of 5)

    Sir,
    MY PAN: AADPK4997P
    I have received interest from NHAI ag tax free bonds of Rs.6,93,552/- & Rs.4,87,740/- on 01/10/19.
    I need intimation (bifurcation) for above mentioned amounts received.
    Kindly send the same by my email id: rasayano@gmail.com.

    Kindly do the needful.
    Thanks with regards

    PURUSHOTTAM GANGADHAR KHETAN

    Mr by Shemsi Oommen:

    (4 of 5)

    Dear Sir,

    My name Shemsi Oommen Bond Holder
    No 1722197

    Date of Maturity is 31/01/2020

    Kindly tell Me when amount would be transferred to My bank account.

    Fastag Wallet not Created by ISHWAR SINGH [UNITED DECORATIVES PVT. LTD.]:

    (4 of 5)

    My Fastag Sr. No. E200 3412 012B 1B00 0191 9F31 (4)

    MY MOBILE NO. 9953590122.

    I AM NOT RECEIVING OTP WHEN WALLET CREATE.
    I ALSO REGD COMPLAIN FOR THIS ON 23RD DEC-2019 ON TOLLFREE NO. 1033 BUT NOT RESOLVED TILL DATE.

    NOW WE ALSO CHANGE OUR MOBILE NO. BUT WE FACE SAME PROBLEM OF OTP NOW ALSO.

    YESTERDAY WE LODGE COMPLAIN FOR CLOSER THIS FASTAG. BUT THEY DID NOT GIVE ANY TIME LIMIT FOR THE CLOSER PERIOD.
    THEREFORE I WILL PURCHASE NEW ONE.
    MY VEHICLE DAILY CROSS TOLL PLAZA I FACE HARASSMENT DUE TO THIS FASTAG AS WELL AS SPENT MORE MONEY.

    WHAT TO DO FOR THIS PROBLEM.
    PLEASE RESOLVE THIS MATTER

    Taken toll from defence personal by Rohit chaturvedi:

    (4 of 5)

    Dear sir it is still not clear about toll taken from defence personal as army act 1901 all defence personal are still free from toll after showing his id card. But Manny toll operator taken toll forcefully. In uttar pradesh near kanpur chakeri toll in barajor they taken toll. Forcefully. Req to clear. This issue.

    Toll plaza sapla rohtak by PARMOD KUMAR:

    (4 of 5)

    Dear Sir,

    i have visit on dt. 09.02.20 at time 9:15 PM so i was waiting time 20 minutes my fast tag deduct of Rs. 60/- my car no. DL12CJ1539 AND staff behavior very bad so please refund my money and registered my compliance

    Thanks

    Parmod Kumar

    FASTAG by GIRISH KUMAR SHARMA:

    (4 of 5)

    I have purchased FASTAG from PNB & Cust ID is C0024009 with sufficient recharge which is not working/ reading at Toll & facing problem. Bank is saying it is active at Bank level & contact to NHI. Please look into & resolve the problem.

    Double charges by Satbir singh:

    (4 of 5)

    Dahar panipat toll plaza
    Under 24 hours going and return to double charges 90and90 total 180 rupess

    NHAI by GANESH WAGH:

    (4 of 5)

    at chandwad toll plaza Extra toll dedicated of 135 rs which is yet not refunded yet
    I have registered complaint no 1748778 ,
    but yet not resolved very poor system you have
    I am very disappointed

    Local vehicles issuing by Pratap P M:

    (4 of 5)

    Dear Sir,


    In my village is there at near HAMPI EXPRESSWYS PVT LTD IN Thimmalapura Hosapete to Ballari Dist Karnataka in that toll plaza not entree free for local vehicles plz solve the as soon

    Regards
    Pratap potalakatti

    Regarding NHAI BOND by T ESWARA RAO:

    (4 of 5)

    Sir
    I don't get anual intrest on my NHAI bond.
    I tried to customer service but unable to contact so please provide some information to whom i contact.

    Thank you

    T ESWARA RAO
    9701348582

    Toll palaza by Karan:

    (4 of 5)

    Hello sir m Rajasthan SE Jodhpur SE Hu jb All world lockdown ho chuka h sbhi service band KR diye h to phir NHAI toll plaza sbhi pr toll liye Ka rhe h jaha pr sabhi logo SE paise Ka or lan den Ka silsila chal rha h Jo korona viruse ko wadawa dena h

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