DTC Bus Customer care / Enquiry Number / Complaint Cell Helpline Number

TollFree Number Date: 05/20/2017
Delhi Road Transport Authority was constituted under the Road Transport Corporation Act, 1950. This Authority became undertaking of Municipal Corporation of Delhi by an Act of Parliament in April, 1958.

DTC is detailed as Delhi Transport Corporation. It is a recognized traveler road transport service and manages active bus services very well in the capital city, New Delhi.

Also it plies various expressway buses to the neighboring states. DTC deals in every kind of buses from luxury to usual to ordinary bus, and also special mini buses.

Delhi Transport Corporation runs excellent deluxe buses also with best safety measures, super fast deluxe and executive class buses are on high demand with among costumers.

DTC Toll Free Number : 1800118181
DTC other Helpline Numbers: 8744073248, 23370373, 23370374, 41400400
DTC Email Id : isdtc_trdeptt@yahoo.com , dtc@bol.net.in
DTC Official Website : http://www.dtc.nic.in
 
DTC Bus Enquiry & Reservation Numbers
ISBT General DTC Enquiry Number: 22968836
ISBT Sarai Kale Khan Contact Number: 24358092
ISBT Anand Vihar Contact Number: 22152431
ISBT Kashmiri Gate Contact Number: 23868836, 23865181
ISBT Head Office Contact Number: 23354518
DTC Local City Office Enquiry Number: 23371745
DTC Scindia House: 28844192 (To Hire DTC Bus)
DTC Pollution Control Cell: 28892006 (For Pollution-related Complaints)    

Delhi Transport Corporation Control Room Number
DTC Central Control Room: 24351587, 24350378, 24351763, 24352745, 9818999098
DTC East Control Room: 22593553, 9818999108
DTC West Control Room: 25871250, 9818999105
DTC North Control Room: 27199807, 9871383511
DTC South Control Room: 28866071, 9871383525
DTC Rural Control Room: 28888053, 9871383523

DTC Complaint Cell Helpline Number
(M): +91-8744073229 (L): +91-11-23370218 (L): +91-11-23370105(L): +91-11-23370103 (L): +91-11-23370210 (L): +91-11-23370209 (M): +91-8744073248 (L): +91-11-23370374 (L): +91-11-23370373
Address: Serves Nation wide, NCR, Delhi, Delhi, India
Email: dtc_itd@yahoo.co.in  
Helpline Numbers, DTC Complaint Number

Control Room Tel. No.: 23370209, 23370210, 23370103, 23370105, 23370218 & 8744073229
Central Control Room: 8744073248, 23370373 & 23370374
Central Complaint Cell Help Line: 41400400, 1800118181
Email-Address: dtc_trdeptt@yahoo.in, dtc@bol.net.in
RTI (HQ) Scindia House : 23320694
   
East Control Room : 22593553, 8744073242, 22114500
West Control Room : 25871250, 8744073247, 25872934 ext-222
North Control Room : 27199807, 8744073243
South Control Room : 26119081, 8744073246, 26119082-85 ext-220
Rural Control Room : 8744073244, 25256531
Road Safety Cell : 8744073265, 8744073266

DTC buses are running on several bus routes such as Mudrika (the Ring Road Service) and Bahri Mudrika (the Outer Ring Road Service). DTC is working under the government of Delhi and offers its services as main public transport operator. For providing pleasurable traveling experience to all the passengers Delhi Transport Corporation offers efficient, economical, reliable, comfortable and appropriately coordinated bus services to all the travellers of Delhi and neighboring states.

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Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Metro card not Accept in Dtc bus And misbehave in Dcd Civile Defence Officer . by Suvendu parida:

    (4 of 5)

    Poor Service Indelhi coluster bus

    Driving licence lost by Major singh:

    (4 of 5)

    Sar Mera licence bus number 957 mein gir gaya hai jo Mahindra park bus stand per 11 se 11:30pm ke bich mein raat ko I thi uska number nahin pata lekin bus ki ticket hai uska number se pata chal sakta hai kaun bus number kya hai

    Bus 440 DCD employee misbehave and mayhem with me by Satish kumar:

    (4 of 5)

    Today 22-7-2021 at 10:30am while I am travelling in bus 440 the dcd employee of bus at Nehru place red light misbehaved with me and mayhem With me said why I am talking in the bus and he touches my pocket and then fighting with me broke my mask thread and I have the ticket of the bus please take action against him

    missbehave with females by pinki bisht:

    (4 of 5)

    humare route par 83,218 ,318 ye sab buses aati h or inme se kuch buses ke driver bahut hi batamijji se baat karte h bcs girls ke liye tickets free h females ko dekhkar bus nahi rokte or rokte h to batimiji karte h free me ghumne ka shok h

    Bus not stoping in bus stand & not given right information by Jagat:

    (4 of 5)

    I am traveling from Badarpur daily your Badarpur counters staff not given right information for running buses . other stop not stoping bus,seat avable.please intro tion give your staff.i hope do needful action asap.

    Bus driver didnot stop bus in bus stop by Arun grover:

    (4 of 5)

    Sir
    My name is Arun

    My Complaint is route 336A bus no is DL-1PC Dilshad garden to Munirka
    Sir today morning 5:50 onwards I was wait to bus 5:58 bus was bus is coming but driver not stop the bus in bus stop
    Plz takr action for driver
    Thks

    Ac not on in the ac bus by Upasana:

    (4 of 5)

    Bus no DL-1P C -8893 is the bus of 623 route going towards Vasant vihar…the told the driver that please switch on the ac but didn’t on the ac

    Complaint against dtc driver by SANTOSH KUMAR:

    (4 of 5)

    Respectful sir,
    BUS NO DL1PC-7107 ,ROUTE NO 47A ,08/12/21, TIME 21:45 PM ,DID NOT STOP THE BUS THEIR PANDAV NAGAR STOPPAGE IN SPITE OF RAISING HAND FOR TRAVEL IN BUS
    ,WHOLE BUS EMPTY BUT NOT STOPPED THEIR BUS

    SO, PLEASE TAKE A PROPER ACTION AGAINST THEM

    REGARDS
    SANTOSH KUMAR
    आम NAGRIK

    Complaint against dtc driver by SANTOSH KUMAR:

    (4 of 5)

    Please I refused my complaint against 7107 dtc bus
    Regard
    Santosh kumar

    Complaint against dtc driver by SANTOSH KUMAR:

    (4 of 5)

    Respectful sir ,
    Bus no DL1PC 7607 ,DTC LOW FLOOR GREEN ,ROUTE NO 47A,TIME 21:45PM,DATE 08,DEC2021,DID NOT STOP AT THEIR STOPPAGE PANDAV NAGAR I SPITE OF RAISING HAND FOR TRAVEL
    SO PLEASE ,TAKE ACTIONS AGAINST THEM FOR BAD SERVICE

    REGARD
    SANTOSH KUMAR
    आम नागरिक
    9540938363

    Complaint about conductor bus number DL1PD5234 by Divya:

    (4 of 5)

    Actually I caught the bus in the shamalka bus Stop at 7:12pm. At that 1 pregnant lady was standing and all these seats which are reserved for the ladies was filled by the male passenger. When I saw i told to the conductor please tell them to offer the seat to that lady. When I said that time the conductor was argument with me and used some bad words, and all the male passenger who already seat on the ladies seat they all support to the conductor. And they people are also mentioned why all the ladies will seat on the male passenger seat. If seat then we all seat in ladies seat. Then the conductor said me madam go get down don't create any disturbance here. And then the conductor instructed to driver to stop the bus and again said go down. That time I have less charge in my phone. Now i reached at home. And the conductor said me what ever you want to do.

    Complaint about conductor bus number DL1PD5234 by Divya:

    (4 of 5)

    Actually I caught the bus in the shamalka bus Stop at 7:12pm. At that 1 pregnant lady was standing and all these seats which are reserved for the ladies was filled by the male passenger. When I saw i told to the conductor please tell them to offer the seat to that lady. When I said that time the conductor was argument with me and used some bad words, and all the male passenger who already seat on the ladies seat they all support to the conductor. And they people are also mentioned why all the ladies will seat on the male passenger seat. If seat then we all seat in ladies seat. Then the conductor said me madam go get down don't create any disturbance here. And then the conductor instructed to driver to stop the bus and again said go down. That time I have less charge in my phone. Now i reached at home. And the conductor said me what ever you want to do.

    Complaint for driver by Sugandh:

    (4 of 5)

    While travelling today at 7.13pm,I took bus (78)from dlf capital to azadpur terminal,the driver was so much arogant & he was rash driving the bus.Me with some people objected for the same,then he said wait for 2 mints.Firstly he misbehaved with me by saying have you got injured,I opposed by saying when shoul I put objection when I will got inhured & other ,and after traveling to hardly 50m he Said bus got break down.I mean why govt is hiring such irresponsible persons to drive public tranport

    Too much pick pockter in Dtc busses spl 534 by Jagannath:

    (4 of 5)

    Whenever I travelled in DTC busses I saw so many pocketmar also travelled and trouble to common people. They are travelled in gang. Even Marshall also doing nothing. He either watching mobile or talking to driver. He never take round in the bus. I hope please help common people to journey safe and comfortable.

    Good servies by Reema:

    (4 of 5)

    Good service or driver of Bus no. 806 of Karampura ..

    Compliant against route delhi to noida bus no 392,393,398 by Nisha Rai:

    (4 of 5)

    Dear Sir, Mam

    I am daily traveling by delhi to Noida. Main issue is in this rute bus no. is 392,393 and 398, bus running timing between 8:30 to 8:40.

    But after that there is no frequency there is timing till 9:30 am.

    They are repeating the same thing in evening between 6:00pm to 6:45 pm till no bus's this route

    even so many bus driver's didn't stop Bus on DND bust stop .

    This is humble request you.
    Kindly take immediate action because of all people and specially female passenger' is facing in the problems.

    Condector complaint in on the why hit me or miss behaviour i want a action by Aman Kumar rai:

    (4 of 5)

    Bus no is DL1PD4539
    I WANT A ACTION THIS BUS DRIVER OR CONDECTOR THIS PERSON THIS CALL CONDECTOR THIS PERSON HIT ME ON THE WHY AND MISS BEHAVIOUR IN THE BUS I WANT A ACTION THIS BUS RIGHT NOW ANOTHER I WILL POLICE COMPLAINT

    Require New Bus stand by Sonia:

    (4 of 5)

    Dear sir,

    Please provide a bus stand at Rajouri Garden Pink line metro station Red Light. So, passengers whose coming from Najafgarh road easily go towards Raja garden bus stand. Because 861 bus service are
    insufficient for Mahatma Gandhi marg passengers. We are hoping that you are solve the problem soon.

    Required Bus stand by Soni:

    (4 of 5)

    Dear sir,

    A new bus stand has require at Rajouri garden near pink line metro station Red light. There are many passengers whose destination is Lajpat nagar or Pitampura. So, that they can change their buses easily. Please do the action need fully.
    Its very urgent.

    related to Najafgarh terminal buses by Meena:

    (4 of 5)

    The DTC buses of NAjafgarh terminal do not stop at designated bus stand of SAbzi mandi, which comes just one stop before the nAjafgarh terminal. It causes a lot of difficulty to walk on unwalkable, broken roads especially in rainy water clogged roads. Also, those wh want to get down at Dhasa stand, driver stops in middle of road very far from the bus stand and tells every commuter to vacate according to his own WILL. This is causing a lot of trauma to ladies and old people to walk in too much traffic area without anty road safety.Pl look into the matter of MANMARZI OF THESE NAJAFGARH DTC drivers.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply