DTC Bus Customer care / Enquiry Number / Complaint Cell Helpline Number

TollFree Number Date: 05/20/2017
Delhi Road Transport Authority was constituted under the Road Transport Corporation Act, 1950. This Authority became undertaking of Municipal Corporation of Delhi by an Act of Parliament in April, 1958.

DTC is detailed as Delhi Transport Corporation. It is a recognized traveler road transport service and manages active bus services very well in the capital city, New Delhi.

Also it plies various expressway buses to the neighboring states. DTC deals in every kind of buses from luxury to usual to ordinary bus, and also special mini buses.

Delhi Transport Corporation runs excellent deluxe buses also with best safety measures, super fast deluxe and executive class buses are on high demand with among costumers.

DTC Toll Free Number : 1800118181
DTC other Helpline Numbers: 8744073248, 23370373, 23370374, 41400400
DTC Email Id : isdtc_trdeptt@yahoo.com , dtc@bol.net.in
DTC Official Website : http://www.dtc.nic.in
 
DTC Bus Enquiry & Reservation Numbers
ISBT General DTC Enquiry Number: 22968836
ISBT Sarai Kale Khan Contact Number: 24358092
ISBT Anand Vihar Contact Number: 22152431
ISBT Kashmiri Gate Contact Number: 23868836, 23865181
ISBT Head Office Contact Number: 23354518
DTC Local City Office Enquiry Number: 23371745
DTC Scindia House: 28844192 (To Hire DTC Bus)
DTC Pollution Control Cell: 28892006 (For Pollution-related Complaints)    

Delhi Transport Corporation Control Room Number
DTC Central Control Room: 24351587, 24350378, 24351763, 24352745, 9818999098
DTC East Control Room: 22593553, 9818999108
DTC West Control Room: 25871250, 9818999105
DTC North Control Room: 27199807, 9871383511
DTC South Control Room: 28866071, 9871383525
DTC Rural Control Room: 28888053, 9871383523

DTC Complaint Cell Helpline Number
(M): +91-8744073229 (L): +91-11-23370218 (L): +91-11-23370105(L): +91-11-23370103 (L): +91-11-23370210 (L): +91-11-23370209 (M): +91-8744073248 (L): +91-11-23370374 (L): +91-11-23370373
Address: Serves Nation wide, NCR, Delhi, Delhi, India
Email: dtc_itd@yahoo.co.in  
Helpline Numbers, DTC Complaint Number

Control Room Tel. No.: 23370209, 23370210, 23370103, 23370105, 23370218 & 8744073229
Central Control Room: 8744073248, 23370373 & 23370374
Central Complaint Cell Help Line: 41400400, 1800118181
Email-Address: dtc_trdeptt@yahoo.in, dtc@bol.net.in
RTI (HQ) Scindia House : 23320694
   
East Control Room : 22593553, 8744073242, 22114500
West Control Room : 25871250, 8744073247, 25872934 ext-222
North Control Room : 27199807, 8744073243
South Control Room : 26119081, 8744073246, 26119082-85 ext-220
Rural Control Room : 8744073244, 25256531
Road Safety Cell : 8744073265, 8744073266

DTC buses are running on several bus routes such as Mudrika (the Ring Road Service) and Bahri Mudrika (the Outer Ring Road Service). DTC is working under the government of Delhi and offers its services as main public transport operator. For providing pleasurable traveling experience to all the passengers Delhi Transport Corporation offers efficient, economical, reliable, comfortable and appropriately coordinated bus services to all the travellers of Delhi and neighboring states.

Reply / Feedback / Contact Complaint

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Hit the Car and threatened . by Rahul Bagga:

    (0 of 5)

    BUS NO 1 PD 5814 .

    Today dated 10/4/2024 Driver Hit My car at Vikas puri . He threatened me and asked money for Nothing .
    So ill mannered and have no road sense . Don't no how these people even hired on this such a responsible Job .

    Irregular service DS-2 - from Sector 4/5 Dwarka to CGO Complex by Suresh Ram:

    (3 of 5)

    Sir,
    The Bus DS -2 plying from Sector/4/5 Ashirwad Chowk takes the passengers from Madhu Vihar Stand. The initial time was 0815 in the morning which we were availing the service for the last so many years. But for the last 2-3 months the Bus is irregular, sometimes reaches 0845-0850 at Madhu Vihar stand and reaches its destination at about 1030 a.m at CGO Complex. Thus, the whole purpose of the Bus for an important Offices of CGO, Jawaharlal Nehru Stadium is defeated.
    May I request you on behalf of other passengers nearly 10 -12 from Madhu Vihar Stand to make the Bus regular on its scheduled time.
    Thaking you

    Complaint against DTC Orange Bus Route No.205 by Mohit Aggarwal:

    (0 of 5)

    On 29-04-2023 at 5.20 P.M., maine DTC Orange Bus Route No.205, DL1PD-2521 ko Seelampur stand se Durgapuri Chowk kay liye pakdi, maine bus ka ticket Rs.5/- ka conductor se liya, lekin conductor ne mujhe ticket nahi diya, balki mere alawa kai aur passengers ko bhi Rs.5/- ka ticket nahi diya, yeh kehkar taal diya kee koi ticket checker nahi milega, aur conductor apne mobile par lagataar baate kar raha tha.
    maine conductor se kaha yadi koi ticket checker raste main mil gaya to kya hoga? tum apni jimmedari logay, iskay bawjood bhi usne mujhe aur others passengers ko Rs.5/- ka ticket nahi diya, balki jitne bhi Rs.5/- Rs.5/- passengers ticket kay liye de rahe thay, conductor un Rs.5/- kay sikko ko apni pocket main daal raha tha
    Kripya conductor ko naukri karne ka tarika samjhaye. naukri har jagah nahi hai?

    Regarding Non Working DTC Bus Pass online system and Not reflecting OTP on mobile by RAJ SHARMA:

    (0 of 5)

    Dear Sir/Madam,

    We wish to inform you that DTC Bus Pass online system is very bad at present. Many peoples are in trouble due to making online DTC Bus Pass. At present OTP is not reflecting on mobile.
    If you do not want to give best service to the people then please stop the online DTC Bus Pass.
    Wazirpur Bus Pass section is also in bad condition. all DTC window of DTC Bus is not opening well in time. Please change the time of DTC Pass making and do 7:00 am to 7 pm. all the DTC pass making executive of DTC Bus Pass in Wazirpur are useless and waisted the time.

    Please do the needful

    Thanks
    with regards

    Raj Sharma
    RWA, Wazirpur, Delhi

    GH or sunday Bus not by Deepmala:

    (0 of 5)

    DW3 bus service not come on GHolidays and sunday we are six female regular travel in DW3 some day we face some difficulty on this route i rquest to you DW3 bus service come on sunday GHoliday
    Thanks
    Deepmala

    GH or sunday Bus not by Deepmala:

    (0 of 5)

    DW3 bus service not come on GHolidays and sunday we are six female regular travel in DW3 some day we face some difficulty on this route i rquest to you DW3 bus service come on sunday GHoliday
    Thanks
    Deepmala

    Complaint against negligence driving by Nikhil Kawatra:

    (1 of 5)

    The driver of the bus no. DL1P D0016 was driving so badly that he almost hit my car. Strict actions should be taken against these drivers for reckless driving. Putting everyone’s life at risk.

    Bus Hit by Abhimanyu Jain:

    (5 of 5)

    I was crossing the Area near Rohini East Metro station and i green cluster Bus came with Registration No. 8472 and the driver is trying to cross the red light and just touched my legs. When i am complaining about the same to Guard sitting in the Bus (Name- Rakesh) he is not listening to me. All of them Driver, Guard and Conductor are saying why are you complaining you are not hurt. Please register a complaint against all of them. Bus have crossed the Foot path and trying to cross red light and touched my legs.

    Bus Door Not open for Boarding by vaishali:

    (0 of 5)

    Sir,
    On 24/05/2023 @ 09:45 bus route number 764 ,bus no.8799. towards nehru place to Najafgarh.
    The Driver not open the bus door to board the bus at bus stand at pamposh enclave. As i was the only person to board the bus.

    Bus number 502 driver not stop bus at Kodia Pul (Delhi) stand. by Sanjay Kumar:

    (0 of 5)

    BUS NO. 502 DID NOT STOP THE BUS THEIR KODIA PUL (DELHI) STOP.

    Avoiding the Bus Stop by D SAMAL, Asstt Director, DRDO HQ:

    (0 of 5)

    The Cluster Bus No.DL 1PC 6213 diverted it's route through Sunheri Bag Road and avoided the G Block Bus Stop without any reason. The other DTC Bus (Route No.540) which was behind this Cluster Bus went in it's stipulated route. When I asked the driver of the bus, he said it is our wish in which route we will travel and usually, we came through this route. Please take necessary action as we the Govt. Servants working in Sena Bhawan, South Block, DRDO HQ are facing hardships due to the whimscal attitude of some of the DTC drivers.

    Avoiding the Bus Stop by D SAMAL, Asstt Director, DRDO HQ:

    (0 of 5)

    The Cluster Bus No.DL 1PC 6213 diverted it's route through Sunheri Bag Road and avoided the G Block Bus Stop without any reason. The other DTC Bus (Route No.540) which was behind this Cluster Bus went in it's stipulated route. When I asked the driver of the bus, he said it is our wish in which route we will travel and usually, we came through this route. Please take necessary action as we the Govt. Servants working in Sena Bhawan, South Block, DRDO HQ are facing hardships due to the whimscal attitude of some of the DTC drivers.

    Reduction in 534 dtc bus by Pallavi Rawat:

    (0 of 5)

    Why the service of 534 have become so less?

    Shortage bus / bypass power house rohini by N.singh:

    (0 of 5)

    IG stadiam se bypass ki bus ktm ku kr di gai duty wle log udhr 15 .20 khde rhte hai subha 7.30 am se 8.00 am tk koi ek bus nhi aati ...daily rhi hoga to noraml insan job kise krega ,krjriwla ko sochna cahiye ,galt hai jo kiya jaa rha hai ,sarkar bekr hai public bus ke liye presan hai ....

    Ac bus chalane k liye by Neeraj Bhardwaj:

    (0 of 5)

    Mai jaunti se bus no.741 me manglapuri jata hu. Phle yaha blue ac bus chalti thi jis Wajah se ac pass banwaya hua hai.ab wo band Kar di phir ac pass banwane ka kya fayda jab hme suvidha hi nahi mil rahi to.jab se dead km wala ye chala hai na to time pe koi bhi bus milti na kuch public ko Preshan kiya ja raha hai.Ac pass hote hue bhi dar dar ki thokar khani pad rahi hai.sabhi duty late pahuchte hai.ab Mai kanjhawla 45 min se khada hu koi bhi 114 bus nahi ayi batao kyu public ko Preshan kiya ja raha hai jawab do iska.

    not stop bus by RAMNETRA:

    (0 of 5)

    bus no- 9387 , going to dhaulla kua to sector 62, bus not stop on sector 12/22. 8.17 am,

    Supervisor ke dwara mentally touruher kerna by Vijender Maan:

    (0 of 5)

    Sir, Mai KND Depot me conductor post per hu. Last kuch Dino Se supervisor mujze perasan ker rahe hai. Meri duty 727/28 duty fix hai but mere ko kehte hai Ki spare me duty milagi kerni ho to ker nahi to apne Ghar bhat jaa. Maine supervisor Ki complaint apne depot ke DM sir Aur ADM sir ko bhi Keri but supervisor khata hai tu kahi bhi complaint ker le tujze duty nahi milagi

    Driver bus stand not stop by raj kumar:

    (1 of 5)

    DLIPC 1136 no stop govt school bus stand public waiting two hours bus

    Complaint for driver by Abhishek:

    (3 of 5)

    Hi Bus no. DL1PD6343 i.e. DWC
    I am commuting daily in that bus in the morning.Leaves at 9:30 am from Sector 16 Rohini.But for some time the illegal activities of bus drivers are going on.The driver keeps sitting with a girl inside the bus due to which the bus runs late.I request you to change the driver of that bus as soon as possible.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply