DTC Bus Customer care / Enquiry Number / Complaint Cell Helpline Number

TollFree Number Date: 05/20/2017
Delhi Road Transport Authority was constituted under the Road Transport Corporation Act, 1950. This Authority became undertaking of Municipal Corporation of Delhi by an Act of Parliament in April, 1958.

DTC is detailed as Delhi Transport Corporation. It is a recognized traveler road transport service and manages active bus services very well in the capital city, New Delhi.

Also it plies various expressway buses to the neighboring states. DTC deals in every kind of buses from luxury to usual to ordinary bus, and also special mini buses.

Delhi Transport Corporation runs excellent deluxe buses also with best safety measures, super fast deluxe and executive class buses are on high demand with among costumers.

DTC Toll Free Number : 1800118181
DTC other Helpline Numbers: 8744073248, 23370373, 23370374, 41400400
DTC Email Id : isdtc_trdeptt@yahoo.com , dtc@bol.net.in
DTC Official Website : http://www.dtc.nic.in
 
DTC Bus Enquiry & Reservation Numbers
ISBT General DTC Enquiry Number: 22968836
ISBT Sarai Kale Khan Contact Number: 24358092
ISBT Anand Vihar Contact Number: 22152431
ISBT Kashmiri Gate Contact Number: 23868836, 23865181
ISBT Head Office Contact Number: 23354518
DTC Local City Office Enquiry Number: 23371745
DTC Scindia House: 28844192 (To Hire DTC Bus)
DTC Pollution Control Cell: 28892006 (For Pollution-related Complaints)    

Delhi Transport Corporation Control Room Number
DTC Central Control Room: 24351587, 24350378, 24351763, 24352745, 9818999098
DTC East Control Room: 22593553, 9818999108
DTC West Control Room: 25871250, 9818999105
DTC North Control Room: 27199807, 9871383511
DTC South Control Room: 28866071, 9871383525
DTC Rural Control Room: 28888053, 9871383523

DTC Complaint Cell Helpline Number
(M): +91-8744073229 (L): +91-11-23370218 (L): +91-11-23370105(L): +91-11-23370103 (L): +91-11-23370210 (L): +91-11-23370209 (M): +91-8744073248 (L): +91-11-23370374 (L): +91-11-23370373
Address: Serves Nation wide, NCR, Delhi, Delhi, India
Email: dtc_itd@yahoo.co.in  
Helpline Numbers, DTC Complaint Number

Control Room Tel. No.: 23370209, 23370210, 23370103, 23370105, 23370218 & 8744073229
Central Control Room: 8744073248, 23370373 & 23370374
Central Complaint Cell Help Line: 41400400, 1800118181
Email-Address: dtc_trdeptt@yahoo.in, dtc@bol.net.in
RTI (HQ) Scindia House : 23320694
   
East Control Room : 22593553, 8744073242, 22114500
West Control Room : 25871250, 8744073247, 25872934 ext-222
North Control Room : 27199807, 8744073243
South Control Room : 26119081, 8744073246, 26119082-85 ext-220
Rural Control Room : 8744073244, 25256531
Road Safety Cell : 8744073265, 8744073266

DTC buses are running on several bus routes such as Mudrika (the Ring Road Service) and Bahri Mudrika (the Outer Ring Road Service). DTC is working under the government of Delhi and offers its services as main public transport operator. For providing pleasurable traveling experience to all the passengers Delhi Transport Corporation offers efficient, economical, reliable, comfortable and appropriately coordinated bus services to all the travellers of Delhi and neighboring states.

Reply / Feedback / Contact Complaint

Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    by Mahender Kumar:

    (4 of 5)

    I was waiting for route no. 544 at south ex near mehra sons showroom for going to sama hospital but the driver run away the red bus on 16 Nov 18 at about 1815 hrs. Please take appreciate action.

    Bribe asked by ticket checker by Irshad Ali:

    (4 of 5)

    Respected Sir/Madam,

    I am Irshad Ali, today i was going for office and i was on dallupura bus stand i saw that some ticket checker grab some passengers and checks his pocket and purse and asking money forcefully. even though one of checker slap one passenger regarding money. when i was tried to make his video, one of checker observed me and get my mobile and deleted the video also abused me that jyada kejriwal banne ki koshish mat kro. they give me warrning also k jaan se maar dunga agar dubara kabhi video banaya to.
    They are in one cab which number is- DL 9C AM 3591. timing 9 Am approx date- 4.12.2018

    I need strict action on this other wise i will go for next level.

    Thanks & Regards
    Irshad Ali

    Metro card se ticket nahi de raha hi or bahas, or dheka de raha ho by Shiv Kumar:

    (4 of 5)

    Metro card se ticket nahi de raha hi or bahas, or dheka de raha hi
    Bus route no 410 jo ki Subhash Nagar se jvihar lajpat nagar tak jati hi
    Thanks dtc

    Complaint for dtc bus cheaker by Ajay Kumar:

    (4 of 5)

    मै अजय कुमार 10-12-2018 शाम 6pm मे अपने Library से पढ़ाई कर के घर वापस जा रहा था। उसी समय 883 बस में police line Kingsway camp Delhi से चढा। तभी उसी में सवार ticket cheaker ने मुझसे ticket मांगा। मै बस मे भीर के कारण साइड मे खङा होकर टिकट लेने के लिए रुपये निकाल कर हाथ में रखा ही था। तभी उसने मांगा और मेरे हाथ से रुपये छीन कर अपने पास रख लिया।
    उसने मुझसे ticket न रहने पर बार बार blackmail करने लगा और बार बार 200 रुपये मांगता।
    जब मै उनको थाने जाने को कहा तो वे लोग थाने भी नहीं जा रहे थे और बार बार धमकी दे रहे थे कि पैसे लाओ। नही तो जाने न दूंगा। तो मैने एक चाचा (पुलिस) को फोन किया तब ये लोग उनसे बात की तब ये पैसे मानते रहे।
    अंत 1 घंटे होने के बाद एक खाली बस मे चढाया और पैसे मांगे साथ ही जबरदस्ती करने लगे।
    इन लोगों ने बहुत ही परेशान किया।
    कृप्या आपलोग इस पर ध्यान दें।

    Bus driver by Roshan Kumar:

    (4 of 5)

    Sir , bus number is (DL1PC 9011) DTC and he is bus driver fast driving ,and mai bus se accident hone se side ho gya , so ye DTC bus wale jyada high speed me bus chelate h . Isliye aap bus driver pr mukkadma darz Kare. Thank you name ROSHAN KUMAR BUS Number DL1PC 9011 OK

    Bus not stopping at DTC bus stand by Vishal:

    (4 of 5)

    Sir, I used to travel for office from Pooth Khurd Hospital bus stand by Bus No 988. Which have only one service in the morning.When I tried to stop the bus.The bus driver won't stop at the given bus stand.Instead he will drive away looking on the opposite side of the road. Acting as if he didn't notice me. Please advise and guide the driver to stop at the authorised DTC bus stand for the convenience of passenger.

    Tickets by Mukesh kumar:

    (4 of 5)

    Sir ji
    Mai mayurvihar1 see bus me bhaita our sec.15 ke liye Jo 12 rupaye ka ticket h our 12 rupaye hi diye lekin 7rupaye ka ticket Diya jab Mai bola AP kyo 7 ka ticket details rahe ho to cot..our driver dono mil kar Gali Dene lage our marna shuru kar Diya jab Mai 100no call kar rahe the tabhi meri mobile chhin liya sir plz...kuchh es tarah ho rahe ataya char par kuchh kare
    AP ki atikripa hogi
    Bus no.ORD NDA 000031 355/1A time 12:08

    310 bus driver conductor abused me and beat me by Shatrughan Bhagat:

    (4 of 5)

    310 bus driver conductor abused me and beat me

    Bus no.DL1PD2764
    route no.- 310 DOWN

    Date 21-02-2019
    09:00am

    Timing of dtc from Gurugram by :

    (4 of 5)

    What is the timing dtc gurgoan to Uttam nagr terminal and also about fare

    strict action against ticket checker. He abused me by rahul goyal:

    (4 of 5)

    dtc ticket checker samjteee hai ki
    saree pasanger non ticketer hai very very bad you corrupt tc

    ticket not issuing by iftaqar ahmed:

    (4 of 5)

    Sir.

    DTC BUS NO DL-1P C7054 and route no 517 to Aya Nagar. Time @ Anderiya More : 3:40

    Conductor not issued ticket of rs 20
    When i gave him cost of 3 tickets.

    Complaint against conductor by Nitin soloman:

    (4 of 5)

    Me kapashera se bus me baitha conductor ke pass ke seat pe baitha usne mujhe utha diya wo drink kiya hua tha batteze Kare..Maine reason pucha to kha ki mera mn
    ..bus no DL1pc9271.raat me daru peke chalate h bus

    Compliant against bus number DL1PC 5404 by Sanjeeta Das:

    (4 of 5)

    Today (16-04-2019) this bus number DL1PC 5404 while going from lajpat nagar route at 9:30-9:45 pm suddenly took a sharp right tutn and I with my family was in the car driven by me. I quickly took action and pushed breaks. This bus went straight ahead as if it does not matter and the cars behind me pushed breaks too. One car hit us..But we were not hurt.

    If I would not have pushed break, it would have been a big accident and a lot of people would have been hurt.

    Please take strict action against the driver as it is not a race or joke to play with others lives.

    Bus complaint by Ishita:

    (4 of 5)

    Bus no 966
    Bus number: DP 1PC 9196
    This bus driver at 6: 09 crossed the sundar nagar bus stop has not stop the bus because the traffic signal is green. It's my request to take action against them. We the passenger are waiting for these buses to reach the railway station if they did this to us. What else can i say? It's my humble request to take action against them.

    Complaint for bus driver and condector by Kadir khan:

    (4 of 5)

    Driving is not understanding and other bus stop is bus no drop and no.Ac bus is not A.c. service providers is bus no.h Dl 1 pc 9165

    DTC bus service complaint by Abhishek Sharma:

    (4 of 5)

    Hey sir /mam,

    This is all about to know if I can make any complaint for DTC bus services as from last couple of days I am travelling from the DTC buses for my office from the route to Uttam Nagar to Azad Pur and I see drivers and conductors don’t treat people and sometimes me well.
    If I don’t have any change in my pocket for the fair the conductor can let me know easily and I can think to make the things sort out but instead of this they shout on the people like they are blaming us to not to carry the change.
    If it’s related to AC buses conductor asked a man in the bus if he has AC in the bus bcz the man was asking him to turn on the AC as it was hot, means what to say is the conductor the real owner of the bus who can talk to the people anyhow he wants.what the way of talking a conductor should have if he can talk to the passengers like they owe they something.
    Sometimes I wait for the bus on a bus stand and they don’t even stop the bus and it’s not only with me I saw it with hundreds of people on a daily routine.what do I do if I am not getting the good services I am paying for.it doesn’t matter me or who but if it’s about the things someone is paying from his pocket then it means he atleast deserves some good service.
    Yes I saw some people in the buses who are really good drivers and conductors who always stay calm and treat good to the other people but why rest of them don’t have the same patience and etiquettes.

    So my only question is if I can make any complaint if I see something not good happening with me or someone who is travelling by the DTC buses.

    I will really appreciate if you reply me back asap.
    Thank you

    Hazra by Palash:

    (4 of 5)

    Bus not stop on bus stand bus number is DL1PC 1490

    DTC PASS ROUTE COMPLAN by SANDEEP:

    (4 of 5)

    Attn. DTC bus no time table route no 940 mangol puri to shivji statudum time 7:40 Am

    Bus conducted not given ticket by Mohiuddun:

    (4 of 5)

    Dear sir I am jurney bus no 724,sagarpur to dhaulakua bus conducted collect my 10rs and not given me ticket and sum pupel also same problem please action the bus conducted bus no DL1P D-0210 Sagar pur time 13:10

    Complaint against no bus service from lal kila to kapashera border by Vikram singh:

    (4 of 5)

    I m waiting from last 2 hours but there is no bus service from lal kila to kapashera border. I contact the complaint cell but they says no bus service .plz delhi govt take strict action against DTC

    Service issue | Complaint | Query | Feedback | Suggestion | Reply