DTC Bus Customer care / Enquiry Number / Complaint Cell Helpline Number

TollFree Number Date: 05/20/2017
Delhi Road Transport Authority was constituted under the Road Transport Corporation Act, 1950. This Authority became undertaking of Municipal Corporation of Delhi by an Act of Parliament in April, 1958.

DTC is detailed as Delhi Transport Corporation. It is a recognized traveler road transport service and manages active bus services very well in the capital city, New Delhi.

Also it plies various expressway buses to the neighboring states. DTC deals in every kind of buses from luxury to usual to ordinary bus, and also special mini buses.

Delhi Transport Corporation runs excellent deluxe buses also with best safety measures, super fast deluxe and executive class buses are on high demand with among costumers.

DTC Toll Free Number : 1800118181
DTC other Helpline Numbers: 8744073248, 23370373, 23370374, 41400400
DTC Email Id : isdtc_trdeptt@yahoo.com , dtc@bol.net.in
DTC Official Website : http://www.dtc.nic.in
 
DTC Bus Enquiry & Reservation Numbers
ISBT General DTC Enquiry Number: 22968836
ISBT Sarai Kale Khan Contact Number: 24358092
ISBT Anand Vihar Contact Number: 22152431
ISBT Kashmiri Gate Contact Number: 23868836, 23865181
ISBT Head Office Contact Number: 23354518
DTC Local City Office Enquiry Number: 23371745
DTC Scindia House: 28844192 (To Hire DTC Bus)
DTC Pollution Control Cell: 28892006 (For Pollution-related Complaints)    

Delhi Transport Corporation Control Room Number
DTC Central Control Room: 24351587, 24350378, 24351763, 24352745, 9818999098
DTC East Control Room: 22593553, 9818999108
DTC West Control Room: 25871250, 9818999105
DTC North Control Room: 27199807, 9871383511
DTC South Control Room: 28866071, 9871383525
DTC Rural Control Room: 28888053, 9871383523

DTC Complaint Cell Helpline Number
(M): +91-8744073229 (L): +91-11-23370218 (L): +91-11-23370105(L): +91-11-23370103 (L): +91-11-23370210 (L): +91-11-23370209 (M): +91-8744073248 (L): +91-11-23370374 (L): +91-11-23370373
Address: Serves Nation wide, NCR, Delhi, Delhi, India
Email: dtc_itd@yahoo.co.in  
Helpline Numbers, DTC Complaint Number

Control Room Tel. No.: 23370209, 23370210, 23370103, 23370105, 23370218 & 8744073229
Central Control Room: 8744073248, 23370373 & 23370374
Central Complaint Cell Help Line: 41400400, 1800118181
Email-Address: dtc_trdeptt@yahoo.in, dtc@bol.net.in
RTI (HQ) Scindia House : 23320694
   
East Control Room : 22593553, 8744073242, 22114500
West Control Room : 25871250, 8744073247, 25872934 ext-222
North Control Room : 27199807, 8744073243
South Control Room : 26119081, 8744073246, 26119082-85 ext-220
Rural Control Room : 8744073244, 25256531
Road Safety Cell : 8744073265, 8744073266

DTC buses are running on several bus routes such as Mudrika (the Ring Road Service) and Bahri Mudrika (the Outer Ring Road Service). DTC is working under the government of Delhi and offers its services as main public transport operator. For providing pleasurable traveling experience to all the passengers Delhi Transport Corporation offers efficient, economical, reliable, comfortable and appropriately coordinated bus services to all the travellers of Delhi and neighboring states.

Reply / Feedback / Contact Complaint

Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Bus driver not stopping the bus on bus stop by Nikita Garg:

    (0 of 5)

    The driver of route 102 A bus that passes through rohini sector 23 balaji bhawan bus stop at 8 Am is not stopping the bus at the bus stop on a regular basis. The vehicle number is DL 1P D4430.

    This has also happened in the past, particularly 2 days back, when I was forced to lodge a complaint on DTC website.

    Please address the grievance, as it is causing unnecessary delays to the residents.

    Complaint about 894 bus by kusum tomer:

    (0 of 5)

    I took bus 894 ( DL 1 PC 7798) from Patel Nagar to Faiz Road in the evening ( 06:15 pm) dated 23 September 2023, the bus dropped me off before Faiz Road and took me straight to Jahandhwalan metro station when I asked the driver said, The traffic police standing there asked him to go from the other side and Faiz Road was 500 meters away from there, I have lots of bags, I told him that you had done all this a few days ago also, the same bus stopped the passengers going to Faiz Road in the middle of the way. He had got down midway when I told him that he could not do this. I will complain about you, then the driver and marshal said, complaint, it doesn't matter. Meaning, these days no one has any fear, please take action against him. And let it be said that if anyone has to get down on the road, please do so only on the stand.

    bus no stop by harishankar mishra:

    (0 of 5)

    Gade no - DL1PD4473 , DATE - 27.09.2023 REGULER THIS BUS STAIND NOT STOP IN MULTAN NAGAR

    Regarding server down in punjabi bagh depo by Harsh Jha:

    (0 of 5)

    I Harsh kumar Jha student of rajdhani college went in Punjabi bagh depo to make bus pass yesterday two times and on morning on 4 October 2023 staff at punjabi bagh depo were telling me that server is down and this is happening with me and students are facing problems while traveling

    बस सेवा के संबंध में by Anand Kumar:

    (0 of 5)

    मान्यवर
    मुझे आपकी बस सेवा के संबंध में एक महत्वपूर्ण शिकायत है। मैं DL 1P D5347 नंबर बस के विषय मे शिकायत करना चाहता हु, जो 511A बदरपुर बोर्डर से धोला कुआँ तक जाती हैं. जिसका वीडियो में आपको इसके साथ ही भेज रहा हूं.

    Vidio link
    https://drive.google.com/file/d/1fiNRESJwkXXdsox8M2cC0iIinQ3udbiu/view?usp=drivesdk

    https://drive.google.com/file/d/1g63gSY7--cmmwG8yjuKnLbAGfIWnvkU0/view?usp=drivesdk




    मेरे साथ हुए यात्रा के दौरान, मैंने देखा कि बस की पहले बैनर लाइट बुझी हुई थी मेरे और दूसरी सवारियों के पूछने पर "भैया यह कहा जाएगी" तो बस के बैनर लाइट पर BREAKDOWN (ब्रेकडाउन) लिखागया और गेट को बंद करके बस चलाई गई ,इसके बाद मैं और अन्य यात्रीगण दूसरी बस में बैठ गए जैतपुर मोड़ पर जाम लगने के कारन यह बस हमारी बस के पीछे आगयी और पहलादपुर बस स्टैंड के पास धौला कुआं का बैनर लगाया गया बस में ड्राइवर कंडक्टर और गार्ड के अलावा कोई नहीं था और समय लगभग 9:35 am से 9:45 am के आसपास हो रहा था.
    मैं इस घटना के बारे में बहुत चिंतित हूँ और इसे एक सीरियस गड़बड़ी के रूप में मानता हूँ। बस सेवा का उपयोग करने वाले यात्री के लिए सुरक्षित और सुविधाजनक होना चाहिए, और यह समर्थन जाता है कि गेट को समय पर खोला जाये ताकि यात्री बस में समय पर पहुंच सकें।

    मेरा आपसे अनुरोध है कि आप इस घटना की जाँच करें और बस ड्राइवर और कंडक्टर को सुझाव और प्रशासनिक कार्रवाई लें, ताकि इस तरह की घटनाएँ फिर से न हों।

    मैं आपकी जल्दी कार्रवाई की प्रतीक्षा कर रहा हूँ और इस समस्या के समाधान के लिए आपका साथ चाहता हूँ।

    धन्यवाद,

    Anand Kumar Verma

    vermag1001@gmail.com

    overchared by munna:

    (0 of 5)

    every day i go from sannoth village to bawana village by route no 113,113A witha a ticket of 5 ruppees but today the conductor said that the ticket price has increased or cut the ticket by 10 rupees but in my ticket it was written from sannoth village to poothkhurd whereas i had to go till bawana only, normale fare till bawana is 5 rupees please sir action route no.113 this bus no DL1PD-4947

    misbehaving by sourabh:

    (0 of 5)

    bus no DL1PD6108
    bus candactor are extra charges on my route
    and misbehaving on me

    Bus conductor complent by Adnan:

    (1 of 5)

    Bus condoctor nai tiket ke paise le liya aur baki paise nahi diya bola ki khulle paise nahi hai jub maine paise nange to vo mujse ladne laga
    Bus no-DL1PC7568

    544 RK Puram - Anand lok... by Reenu Saini:

    (4 of 5)

    The service of bus number 544 is very less in the morning time... Because of this reason we have to wait till 1 hour...Kindly take soem actions regarding this... I would be very grateful to u...

    Mere bus stope pe bus na rok ke aage le ja k bus roka by Mukesh:

    (0 of 5)

    Me 5 saal se duty pe ja raha hu me humesha Shalimar bhag BA block k stand pe utarta hu hala ki Jo pehle waha DTC stand ka bord laga tha wo pichali aandhi me gir Gaya tha to waha ab bord nhi h par fir bi bus Wale waha bus rokate h or AJ pehli bar aise hua ki Shalimar BA block pe bus nhi ruki to mene driver se kaha bi ki yaha stand h par unhone nhi roga or chalte rahe or mujhse behar karte rahe or galat bate kehte rahe, us bus ka no. DL-51EV-0541 he kripya kar k kuch action le ya samadhan kare.
    Thank you!!!

    About 990 orange DTC bus driver .... He don't have manners to talk to the passangers by Sweta Tiwari:

    (0 of 5)

    990 orange DTC date 28/11/2023..
    Timing 11:53 AM

    Bus Ticket checker by Khushboo Yadav:

    (0 of 5)

    At bus stand of botanical metro station, ticket checkers used to stop the bus at stand and start checking tickets without asked to start the bus again. It took lot of time of passengers. As per rule they must check tickets in moving bus.
    I hearby requesting you that you should take prompt action on it.

    doing dirty things and pushing and shoving with girls and women at bus no-08(noida phase-2) by Shivam gupta:

    (0 of 5)

    Bus timming or staff not bording passenger on bus when group of people collect they doing dirty things and pushing and shoving with girls and women during evening timming at noida phase-2 buses(bus no-08)

    Complaint bus nhi rokta hai stand pr bus nmbr- DL1PD5070 by Anuj kumar:

    (0 of 5)

    Sir bus number- DL1PD5070 kabhi bhi stand pr nhi rokta hai chahe use hath deke rokte raho chahe awaz do me bus stand bharthal under pass stand pr khada hota hu daily lekin ye bus kabhi bhi us stand pr nhi rokta bhaga le jata hai me let hota hu us time morning me 6bje se duty hai meri fir dusry bus 15 minute late aati hai

    Cluster bus service by Akshita chauhan:

    (1 of 5)

    DL 1TD 5708
    This bus driver doesn't stop, he talks to ladies rudely or one lady got attracted to me but she didn't open the gate, strict action should be taken against him please.

    Bus conductor not give beside sheet anyone .Lady, senior citision anyone not give that sheet by Hareram:

    (0 of 5)

    Please punish the conductor 764 bus number

    Bus driver complaint by Reenu:

    (0 of 5)

    Bus driver not stop the bus in anand.lok stand bus no is 544a.time 8.35 am in the morning. The bus deiver beaver is to rude for the passangers.

    Complaint for bus driver by :

    (0 of 5)

    The bus driver is talking very informatively. Doesn't stop at bus stand..

    BUS NO - DL-PC8706

    DTC BUS NO.215, Not Going On its Scheduled Route... by Nitin Chaudhary:

    (0 of 5)

    Sir, I respectfully request you that DTC bus no. 215 is not going on its scheduled route, the bus drivers divert the bus from Sector 5, due to which the passengers have to walk from Lal Flat towards Ganga Toli Temple, the drivers are driving the bus as per their wish. Please solve this problem..
    Thank you
    Regard,
    Nitin Chaudhary.

    by Amarjeet Kumar:

    (1 of 5)

    15 rupees instead of 10 rupees, if there is no demand then you will have to enter the vehicle and get the vehicle number in the middle of the way. DL1PC9029 TICKET NUMBER 90098 ख774

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