DTC Bus Customer care / Enquiry Number / Complaint Cell Helpline Number

TollFree Number Date: 05/20/2017
Delhi Road Transport Authority was constituted under the Road Transport Corporation Act, 1950. This Authority became undertaking of Municipal Corporation of Delhi by an Act of Parliament in April, 1958.

DTC is detailed as Delhi Transport Corporation. It is a recognized traveler road transport service and manages active bus services very well in the capital city, New Delhi.

Also it plies various expressway buses to the neighboring states. DTC deals in every kind of buses from luxury to usual to ordinary bus, and also special mini buses.

Delhi Transport Corporation runs excellent deluxe buses also with best safety measures, super fast deluxe and executive class buses are on high demand with among costumers.

DTC Toll Free Number : 1800118181
DTC other Helpline Numbers: 8744073248, 23370373, 23370374, 41400400
DTC Email Id : isdtc_trdeptt@yahoo.com , dtc@bol.net.in
DTC Official Website : http://www.dtc.nic.in
 
DTC Bus Enquiry & Reservation Numbers
ISBT General DTC Enquiry Number: 22968836
ISBT Sarai Kale Khan Contact Number: 24358092
ISBT Anand Vihar Contact Number: 22152431
ISBT Kashmiri Gate Contact Number: 23868836, 23865181
ISBT Head Office Contact Number: 23354518
DTC Local City Office Enquiry Number: 23371745
DTC Scindia House: 28844192 (To Hire DTC Bus)
DTC Pollution Control Cell: 28892006 (For Pollution-related Complaints)    

Delhi Transport Corporation Control Room Number
DTC Central Control Room: 24351587, 24350378, 24351763, 24352745, 9818999098
DTC East Control Room: 22593553, 9818999108
DTC West Control Room: 25871250, 9818999105
DTC North Control Room: 27199807, 9871383511
DTC South Control Room: 28866071, 9871383525
DTC Rural Control Room: 28888053, 9871383523

DTC Complaint Cell Helpline Number
(M): +91-8744073229 (L): +91-11-23370218 (L): +91-11-23370105(L): +91-11-23370103 (L): +91-11-23370210 (L): +91-11-23370209 (M): +91-8744073248 (L): +91-11-23370374 (L): +91-11-23370373
Address: Serves Nation wide, NCR, Delhi, Delhi, India
Email: dtc_itd@yahoo.co.in  
Helpline Numbers, DTC Complaint Number

Control Room Tel. No.: 23370209, 23370210, 23370103, 23370105, 23370218 & 8744073229
Central Control Room: 8744073248, 23370373 & 23370374
Central Complaint Cell Help Line: 41400400, 1800118181
Email-Address: dtc_trdeptt@yahoo.in, dtc@bol.net.in
RTI (HQ) Scindia House : 23320694
   
East Control Room : 22593553, 8744073242, 22114500
West Control Room : 25871250, 8744073247, 25872934 ext-222
North Control Room : 27199807, 8744073243
South Control Room : 26119081, 8744073246, 26119082-85 ext-220
Rural Control Room : 8744073244, 25256531
Road Safety Cell : 8744073265, 8744073266

DTC buses are running on several bus routes such as Mudrika (the Ring Road Service) and Bahri Mudrika (the Outer Ring Road Service). DTC is working under the government of Delhi and offers its services as main public transport operator. For providing pleasurable traveling experience to all the passengers Delhi Transport Corporation offers efficient, economical, reliable, comfortable and appropriately coordinated bus services to all the travellers of Delhi and neighboring states.

Reply / Feedback / Contact Complaint

Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Long wait for bus by Anish kumar:

    (0 of 5)

    Hello sir
    We have wait for long hours buses between 12 pm to 4 pm. Which lead to lot of rush on the bus stand. Also we reached the college late. So kindly slve this problem. I'm specifing specially to the 234, 108 and 816 bus route. So it's a humble request to solve the problem asap

    Metro feeder bus headway by Ram Karan Panwar:

    (0 of 5)

    Improve the headway of metro feeder bus between 14:00 to 15:00 from ryan international school mayur vihar phase III of route no ML-137

    complain about 433 bus service by shubhangi:

    (0 of 5)

    dear sir/ma'am,
    good evening, this is shubhangi, i want to complain about 433 dtc poor service, because, i am facing very problem because of it, i do travel from SND depot to south extension, in the morning ,and i daily wait for 433 for one hour , but sadly telling that there is no service of it , so i have to take personal auto to reach my destination .. and i got late because of this ... daily since 6 months ... and i do notice that the unnecessary....there is frequent service of 427..469...and many more buses coming frequently but .. 433 dont. and i want to share one more thing here that i got injured also because of one bus which was over crowded and my hand got stuck between the doors , because drivers closes the door suddenly , it took two to three weeks for recovery and so many doctors visits, i have the proper prove of that incident .. but i didnt complain anywhere , now i am doing because i am noticing that situation is not getting better , i tried complain phone numbers but they didnt pick my call ..and now i m here leaving my message .. i m requesting that please whoever is reading this please take some action that 433 service will improve ... please respond .

    complain about 433 bus service by shubhangi:

    (1 of 5)

    dear sir/ma'am,
    good evening, this is shubhangi, i want to complain about 433 dtc poor service, because, i am facing very problem because of it, i do travel from SND depot to south extension, in the morning ,and i daily wait for 433 for one hour , but sadly telling that there is no service of it , so i have to take personal auto to reach my destination .. and i got late because of this ... daily since 6 months ... and i do notice that the unnecessary....there is frequent service of 427..469...and many more buses coming frequently but .. 433 dont. and i want to share one more thing here that i got injured also because of one bus which was over crowded and my hand got stuck between the doors , because drivers closes the door suddenly , it took two to three weeks for recovery and so many doctors visits, i have the proper prove of that incident .. but i didnt complain anywhere , now i am doing because i am noticing that situation is not getting better , i tried complain phone numbers but they didnt pick my call ..and now i m here leaving my message .. i m requesting that please whoever is reading this please take some action that 433 service will improve ... please respond .

    improve bus route by urmila rawat:

    (0 of 5)

    Kashmiri gate sai calnai wali bus number 347 jo ki noida sec 51 tak jati hai is route ki bus service bhaut khrab hai 1 ghntai kai bad bus aati hai jis pr ki is bus ki swariya bhut jada hai or bus anai pr bhaut bhar jati hai itni garmi mai safar bhaut mushkil ho jata hai apsai nivadan hai kripa is bus route ko improve kiya jayai . or whai bus number 309,307,740,118, bus ki service itnib adhik hai ki yai khali jati jati hai hr 5 mint mai ek bus hai or 347 ek ghntai mai ek please hmarai sunwai karai

    Non stopage of bus in bus stand by Anumita:

    (1 of 5)

    Sir the bus no DLIPD 5683 (944) did not stopped in bus stop Agrasen around 5:07 pm. After giving hand also the driver didn't stopped the bus and conductor inside the bus shaking his hands as no the bus will not stop. Sir this causes inconvenience to the passengers standing in bus stop for so long in such a heat. Please do strict action against the driver and conductor who are not stopping the bus in the bus stand when the bus is not with the much passenger inside it. Hope you will take the action against them and will reply back.
    Thanks

    Bus service 974 by Mrityunjay Singh:

    (1 of 5)

    Respected sir/madam
                I want to draw your kind attention towards bus route no. 974 which was very smooth in previous times as compared to the new bus structure. I am really facing a hard time at this time because there is no specific time of this bus route and very less service also. 
    please restore the previous regime of this route 
    Mrityunjay kumar 9355505253

    5 AM start bus by Suraj:

    (1 of 5)

    5:00 am morning wali bus Subah Ki Shuru kar do Ham logon ko bahut pareshaniyan pesh Karni pad rahi hai Metro Bihar Holambi kalan

    944 ki 2nd duty sultanpuri terminal to kandriya terminal by sonu kumar:

    (3 of 5)

    sir, I want to draw your kind attention towards the 944 2nd duty bus started from sultanpuri terminal to kandriya terminal, is to be terminated by this route by which we have to face many difficulties to reach our offices at time. so please we request you not to terminate this bus from this route.

    Bus complaint by Komal:

    (0 of 5)

    117, 142, 115 are always late in thev station of nimri colony. Take action on these buses.

    Bus driver not open gate. by Vikas mehto:

    (0 of 5)

    Bus not stop on bus stand bus number is DL 1PD 6217 andbus driver conductor abused me .

    Route number bus 309 from kalyan pur, east delhi to anand parvat by SUNIL KUMAR:

    (0 of 5)

    Dear Sir,
    I would like to inform that bus route no.309 is not available 10 Am to 11AM from Kalyan puri bus terminal these day.
    I request you to please make time table in morning office time .

    309 ka adhirtar staff main kalyan puri stand se bus nahi lekar jate hai aur bus ko stand se aage khada karte hai usi jagh se le jate hai.
    Please aap check kar sakte hai aisa hai ya nahi.

    from
    Sunil Kumar

    9910823507

    Beavir is not good anaagry was h poor service by Gaurav:

    (0 of 5)

    Beavir is not good anaagry was h poor service

    COMPLAINT FOR CHEKAR by AARTI:

    (0 of 5)

    AAP KE CHEKAR MAIN SE EK CHEKAR HAI JISKA NAAM MOHAN PRAJAPATI HAI INKA MOBILE NO 9015741261 YE LOGO KO DAARA DHAMAKA KE PAISE LETA HAI OR LOGO GALI BHI DETA HAI YE LOGO KI TICKET KO LEKAR PHAD DETA HAI THEN UN PAR ULTE ILAJAM LAGA KAR UNKO DAARA KE PAISE LETA HAI AAP SE ANURODH HAI KI IS PAR KARYEVAHI KARE OR GARIB LOGO OR LACHAR LOGO KO ISSE SE RAHAT MILE THANKING YOU

    85 न: बस by Vijay:

    (0 of 5)

    आनंद विहार से पंजाबी बाग जाने वाली बस न: 85
    हसंपुर बस स्टैंड पर अपने समय अनुसार 5pm पे बस नहीं रोकी
    परिवहन मंत्री नितिन गडकरी जी किप्या इसकी चाज कि पुष्टि करें

    Marcel behaviour not good by Vinay:

    (1 of 5)

    Today I was standing in front of Mayapuri Chowk then bus no 804 car number DL1pC 9530 I took the bus then the driver closed the door then I came to the front stand then I boarded the teket bus then stood in front Saw a marshal standing there I had a fight with marshal two days back so marshal Seeing me said that I will hand you over to the police and I will throw you out of the bus, I'm on duty and you cannot do anything, is there any use of keeping such marshals

    DRIVER BUS COMPLAINT by sunil saini:

    (1 of 5)

    Hi DTC Team
    I have complain to Bus no DL 1 PD 2661 driver behaviour very roude with passanger not manners talk to bus driver and bus speed is very slow 10 to 20 bus speed driver very bed bus service very roude behaviour and bus door open not stand other all locations ashe driver ke uper complaint honi chaye thank you.

    Complane for bus pass server down, light issue by Sahdev yadav:

    (0 of 5)

    Lajpat nagar bus pass centre m pochhle 5,6 mahine m kabhi light ka problem,kabhi server down ka problam, hota rehta hai

    Complaint against Bus Cluster Bus Driver, Bus No- C-6471 by Subhash Singh:

    (0 of 5)

    I, am waiting Bus No 623 at JLN Stadium at about 1235 hrs. Bus No. 623 (C-6471) arrived at JLN Stadium But Bus Driver not Stay bus at Bus Stop. After Bus reached at Kotla Mubarkpur Bus Stop ask from Driver he misbehaved. Kindly take action against Driver of Above Bus.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply