IRCTC Customer Care Number, Toll Free Helpline, Email ID, Complaint and Reviews

Indian Railway Date: 07/06/2017
This post is consisting support information for the people who are using IRCTC.co.in. It includes IRCTC customer care number, toll free helpline number and customer service email ID.

IRCTC.Co.In is among India’s most famous portal. It allows people to book Indian Railways Tickets Online. The website accepts payments through debit card / credit card, net banking, wallets etc.

IRCTC Customer Care Details

There are huge amount of people in all over country and even outside India too, who prefer IRCTC to book tickets. The customers who are using this site or willing to use it, must be having various kind of complaints, suggestion, feedback, reviews queries etc. For that, they can use below mentioned details.

IRCTC Office Contact Details

IRCTC Customer Care Number – 011-39340000 / 011-23340000

It is the main customer care number to the people who are willing to consult their problems and want information related to IRCTC.

IRCTC Chennai Customer Care Number – 044-25300000

Sponsored Links

This number is the Chennai-based customer care office. People who want to contact the customer care representatives of Chennai, they need to call on this number.

I-tickets/e-tickets Customer Care Email : care@irctc.co.in

For inquiries related to the tickets which have been booked online. If you have any kind of questions related to I-tickets or e-Tickets of IRCTC, those can be entertained through email by using above address.

For Cancellation E-tickets : etickets@irctc.co.in

If have booked e-Tickets using the IRCTC portal and willing to cancel them. Then you are suggested to mail the related things and queries on this email ID. Please note, cancellation charges apply for e-Tickets cancellations.

For Mumbai Suburban Season tickets : seasontickets@irctc.co.in

This email ID is specifically dedicated to the suburban season ticket inquiries for Mumbai city. For related assistance, you must email on it.

Important Links

Contact Page : www.irctc.co.in/eticketing/contact.jsf
Other contact information are available on this page. You are suggested to follow this page to obtain more details to contact IRCTC customer care department.

Reply / Feedback / Contact Complaint

Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    by Moolchandra:

    (4 of 5)

    Pnr number 2109643377 it's 15 days my money hasn't been refunded yet My

    Transaction I'd: 100002340274220 by Avijit Bardhan:

    (4 of 5)

    My date of journey was on 16/04/2020 at SL class within Shaktipunj Exp, but this train has been cancelled by Railway due to lock down. But, I have not yet received the refund amount till date for the same.
    Please send my refund amount to my Axis Bank account immediately.
    The PNR No : 8231443025 of my ticket is given below for your convenience.

    by Raju Kumar choudhary:

    (4 of 5)

    Booking faild on 7 April Patna junction to barwadih junction booking faild and debited from my account . Payment not refundable at time

    Transaction I'd: 100002340274220 by Avijit Bardhan:

    (4 of 5)

    My date of journey was 16/04/2020 by Shakti Punj Exp, but this train was cancelled by Railways due to lock down. Although, I have not yet received the refund amount till date.
    I am sending the PNR No of my railway ticket for your convenience & my ticket PNR No : 8231443025.
    Kindly send the refund amount to my Axis Bank account immediately.

    Transaction I'd: 100002340274220 by Avijit Bardhan:

    (4 of 5)

    Respected Sir,
    My date of journey was on 16/04/2020 by Shakti Punj Exp, but this train has been cancelled by Railways due to lock down.
    Under the above circumstances, I have not yet received the refund amount till date against this cancelled ticket with PNR No : 8231443025.
    Kindly give my refund immediately.

    Transaction I'd: 100002340274220 by Avijit Bardhan:

    (4 of 5)

    Respected Sir,
    My date of journey was on 16/04/2020 by Shakti Punj Express, but this train was cancelled by Railways due to lock down. The PNR No: 8231443025 of this cancelled ticket has been given for your convenience. Although, myself is not yet received the refund amount against this cancelled ticket till date.
    Please send my refund amount to my Axis Bank account immediately.

    Refund payment by Vijay Sachdev:

    (4 of 5)

    Hii, maine train ticket book karayi thi jo cancell ho gayi,but refund amt abhi nahi mila hai.
    Pnr no hai8804905328.. pls help

    Refund payment by Vijay Sachdev:

    (4 of 5)

    Hii sir,Cancelled tickets refund is not received in my bank acount pnr no 8804905328...

    Cancel train but refund not recevied by TARSEM SINGH:

    (4 of 5)

    Respected sir
    Cancel ticket refund in not received in my bank account
    PNR NO- 2638346942
    DATE OF CANCELLATION 14/04/2020
    MOBILE NO- 9211537537

    Canceled ticket by B c pradhan:

    (4 of 5)

    Hi sir/mdm pnr no 4627773735 transactions id .100002330024640 ticket canccled but amount not created. My bank account

    Transaction I'd: 100002340274220 by Avijit Bardhan:

    (4 of 5)

    Dear Sir
    My date of journey was on 16/04/2020 by Shakti Punj Exp, but this train was cancelled by Railways due to lock down. But, myself is not yet received the refund amount of Rs. 240/- till date against this cancelled ticket.
    Kindly send the said refund amount of rupees to my Axis Bank account immediately.
    Thanking you,
    (A Bardhan)
    DGM/C/RITES LTD.

    Transaction I'd: 100002340274220 by Avijit Bardhan:

    (4 of 5)

    Dear Sir,

    My date of journey was on 16/04/2020 by Shakti Punj Rxp,but this train was cancelled by Railways due Lock down.
    But, myself is not yet received the refund of rupees 240/- against this cancelled ticket.Kindly send the refund amount of rupees 240/- to my Axis Bank account immediately.

    (A Bardhan)
    DGM/C/RITES LTD.

    Transaction I'd: 100002340274220 by Avijit Bardhan:

    (4 of 5)

    Dear Sir,
    My date of journey was on 16/04/2020 by Shakti Punj Exp, but this train was cancelled by Railways due to lock down.
    Although, myself is not yet received the refund amount of Rs.240/-against this cancelled ticket. The PNR no : 8321443025 for this cancelled ticket is given below.
    Kindly send the said refund amount to my Axis Bank account immediately

    (A Bardhan)
    DGM/C/RITES LTD

    Tickets cancelled but refund not yet got. by Meraj Ansari:

    (4 of 5)

    My journey was from purna junction to Pune jnc. On 22 April 2020.ticket was booked on 7 April 2020.dikshabhoomi express but not book due to some special requests coach was 3 tier AC fare was rs 1956.38 only .

    Tickets cancelled but refund not yet got. by Meraj Ansari:

    (4 of 5)

    My transaction id is 100002341646303
    Of Dikshabhoomi axp.coach was 3 tier AC.ticket was cancelled but not got refund booking date was 7 April 2020.

    Jagat by Jagatsingh:

    (4 of 5)

    Sar me IRCTC app Gmail yane password bhul gay kese banaye I'd Mobile restor mar diya hi please madad karo

    Mr by Tarapodo Mondal:

    (4 of 5)

    My user ID is OK but i forgot my password. How can i generate a new password.

    Transaction I'd: 100002340274220 by Avijit Bardhan:

    (4 of 5)

    Dear Sir,
    My date journey was on 16/04/2020 by Shakti Punj Exp but, this train has been cancelled by Railways due to lock down. But, myself is not yet received the refund amount of Rs.240/- against this cancellation till date.
    Kindly arrange the refund for the same & send the refund amount to my Axis Bank account immediately.
    (A Bardhan)
    DGM/RITES LTD.

    Transaction I'd: 100002340274220 by Avijit Bardhan:

    (4 of 5)

    Dear Sir, my date journey was on 16/04/202₩ by Shakti Punj Exp but this was cancelled by Railways due to lock down.But, myself is not yet received the refund amount of rupees 240/- against thos cancelled ticket with Pnr no : 8231443

    Bcz of Salary issue by SOWMYA GM:

    (4 of 5)

    Hi sir/Madam.am a Bangalore bmrcl worker.TOM operator in MG road...In April month I didn't got salary sir exept me everyone got salary.now I contact to our superwiser they are not ready to giving any clarification for me.I have so many problems sir have to pay in my home rent.what can I do sir I want my salary please do favor for me Thank you

    Service issue | Complaint | Query | Feedback | Suggestion | Reply