IRCTC Customer Care Number, Toll Free Helpline, Email ID, Complaint and Reviews

Indian Railway Date: 07/06/2017
This post is consisting support information for the people who are using IRCTC.co.in. It includes IRCTC customer care number, toll free helpline number and customer service email ID.

IRCTC.Co.In is among India’s most famous portal. It allows people to book Indian Railways Tickets Online. The website accepts payments through debit card / credit card, net banking, wallets etc.

IRCTC Customer Care Details

There are huge amount of people in all over country and even outside India too, who prefer IRCTC to book tickets. The customers who are using this site or willing to use it, must be having various kind of complaints, suggestion, feedback, reviews queries etc. For that, they can use below mentioned details.

IRCTC Office Contact Details

IRCTC Customer Care Number – 011-39340000 / 011-23340000

It is the main customer care number to the people who are willing to consult their problems and want information related to IRCTC.

IRCTC Chennai Customer Care Number – 044-25300000

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This number is the Chennai-based customer care office. People who want to contact the customer care representatives of Chennai, they need to call on this number.

I-tickets/e-tickets Customer Care Email : care@irctc.co.in

For inquiries related to the tickets which have been booked online. If you have any kind of questions related to I-tickets or e-Tickets of IRCTC, those can be entertained through email by using above address.

For Cancellation E-tickets : etickets@irctc.co.in

If have booked e-Tickets using the IRCTC portal and willing to cancel them. Then you are suggested to mail the related things and queries on this email ID. Please note, cancellation charges apply for e-Tickets cancellations.

For Mumbai Suburban Season tickets : seasontickets@irctc.co.in

This email ID is specifically dedicated to the suburban season ticket inquiries for Mumbai city. For related assistance, you must email on it.

Important Links

Contact Page : www.irctc.co.in/eticketing/contact.jsf
Other contact information are available on this page. You are suggested to follow this page to obtain more details to contact IRCTC customer care department.

Reply / Feedback / Contact Complaint

Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    User id log in nhi ho rhi h by Sunil kumar:

    (4 of 5)

    Sir me apni id open nhi kar pa rha hu plz aap mujhe meri dob mail kar dijiye

    User id log in nhi ho rhi h by Sunil kumar:

    (4 of 5)

    Sir me apni id open nhi kar pa rha hu plz aap mujhe meri dob mail kar dijiye

    PNR No: 2209809036 by Avijit Bardhan:

    (4 of 5)

    My date of Journey was on 06/06/2020 by Train No : 02302 in 2A class

    I have cancelled this railway ticket on 30/06/2020 & the refund amount is Rs. 950/-.
    But, I have not yet received the refund amount of rupees 950/-
    Kindly send the said refund amount to my Axis Bank account.
    (A Bardhan)
    DGM/C/RITES.

    Fund returned by Virendra pal:

    (4 of 5)

    Dear sir

    I have cancelled ticket 31may so fund not returned.

    PNR no 8431546225

    IRCTC I'd not open by Sandeep Kumar:

    (4 of 5)

    Sr my IRCTC I'd not open. My date of birth is wrong .please check

    PNR No: 2209809036 by Avijit Bardhan:

    (4 of 5)

    I have already cancelled my railway ticket on 30/05/2020.
    But, I have not yet received the refund amount of Rs. 950/-

    Kindly send the refund amount of Rs 950/- to my Axis Bank account immediately.
    (A Bardhan)
    DGM/C/RITES LTD.

    PNR No: 2209809036 by Avijit Bardhan:

    (4 of 5)

    I have cancelled my railway ticket on 30/05/2020 for 2A class, but I have received the refund amount of Rs.950/-till date.
    Kindly send the refund amount of rupees 950/- to my Axis Bank account immediately.
    (A Bardhan)
    DGM/C/RITES LTD.

    Refund amount by Jagadeesh:

    (4 of 5)

    My refund amount checking

    Delete my account by Roshan:

    (4 of 5)

    Sir

    Mera account delete Krna hi IRCTC ka I'd raj809698@gmail.com
    9818054415
    Other account
    roshankumar88825@gmail.com
    8882549217

    Because,my IRCTC I'd is not working

    Thankyou

    GOND by JIUT KUMAR GOND:

    (4 of 5)

    IRCTC KO START KARANA HAI MOBILE NUMBER 7463085015

    Mr by JIUT Kumar gond:

    (4 of 5)

    Mera password bhul gye hai please kaise vapas laye

    Manish by Manishjii5454:

    (4 of 5)

    Mobile top ke lite message nahi aa raha h

    PNR No: 2209809036 by Avijit Bardhan:

    (4 of 5)

    I have cancelled my railway ticket on 30/05/2020, but till date I have not received my refund amount of Rs. 950/-
    Kindly send my refund amount of rupees 950/- to my Axis Bank account immediately.
    (A Bardhan)
    DGM/C/RITES LTD.

    Transaction I'd: 100002350894198 by Avijit Bardhan:

    (4 of 5)

    I have cancelled my railway ticket on 30/05/2020, but I have not yet received my refund amount of Rs 950/-
    The PNR No : 2209809036 of railway cancelled ticket is given for your conviensnce.
    Kindly send my refund amount of rupees 950/- to my Axis Bank account immediately.
    (A Bardhan)
    DGM/C/RITES LTD.

    Transaction I'd: 100002350894198 by Avijit Bardhan:

    (4 of 5)

    I have cancellled my railway ticket on 30/05/2020, but I have not yet received my refund amount of Rs 950/- till date.
    The PNR No : 2209809036 for my cancelled railway ticket is given for your convenience.
    Kindly send the refund amount of rupees 950/- to my Axis Bank account immediately.
    (A Bardhan)
    DGM/C/RITES LTD.

    Otp by Sudhir saw:

    (4 of 5)

    Not coming otp

    by Shivam vaishy:

    (4 of 5)

    Mera account deactivate ho gaya hai please activate kariye

    My IRCTC Account Has Suspended by Rashmi Sharma:

    (4 of 5)

    Sir My IRCTC Tickets Booking Account Has Suspended When I Go To Login It Says Access Denied .I Wanna To Reactivate My Account So Please Look Into This Matter.

    Refund by Dharminder Kumar:

    (4 of 5)

    I booked the ticket on date 10th June beas to Delhi. but deduct the amount 715.49 from my account. booking has been failed but amount deduct from my account. Transaction ID -100002357034901 and 100002357034903.I want refund.

    Mobile no registration by BIJAY MANJHI:

    (4 of 5)

    Sir mere irctc id par mobile number new karne ke baad bhi OTP nhi aa raha hai please help me

    Service issue | Complaint | Query | Feedback | Suggestion | Reply