Thane Municipal Transport [TMT] Customer Care, Complaint and Reviews

TollFree Number Date: 06/23/2017
TMT Customer Care Contact Number : +91 22 2581 2756

TMT Customer Care Address : Mahapalika Bhavan, Chandan Wadi Pachpakhadi, Thane, Thane City District, Maharashtra, India - 400021

TMT Customer Care Number : +91 22 2581 2756

Reply / Feedback / Contact Complaint

Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    time table bus no 65 from borivali east by prashant:

    (4 of 5)

    at what time the first bus starts from borivali east stn for Thane - Bus no AC 65

    Complent by Faizan Shaikh:

    (4 of 5)

    I'm at chamunda complex the 02 thane to purna the driver's not stop the bus at that stop I'm stand before 3 hr 6 bus's goes but no one stop here i want a reason and please fixed that and conductor also use a bad word to change if i have no change the conductor use a bad words why that please check this problem I'm not one who suffer that problem many people had a same problem please i request you to fixed that problem.
    Your passanger.

    Very poor service by Sandesh Pol:

    (4 of 5)

    Waiting for more than 30 mins for bus no. 54. Conductors are only interested to give tickets and not to answer passengers query who ask when bus no. 54 will come ?. He told go to control room n ask when bus will come. People are waiting for 30 mins n after argument with senior they arrange one bus who was waiting since 15-20 mins. Rude behaviour and poor service. If there was issue of buses then why they gave tickets to passengers at bus stop ? Wastage of time and wastage of money.

    Wrong ticket provided by Ashutosh:

    (0 of 5)

    Dear sir I boarded the bus from kalher naka but the ticket which was provided from the lady conductor was from Purna, and this thing happens everytime which shows that they are providing wrong ticket and if we react saying that the ticket is provided from wrong stop the simple answer is that the machine does not have that stop would request the respected authority to kindly look into this.

    Bike key on the last seat by Vikas patil:

    (0 of 5)

    Before 10 minutes I was dropped in kashimira please guide

    Early morning buses are not there now a days by Sanjay:

    (2 of 5)

    6.15 am buses is not coming , waiting for almost 30 minutes every day for bus .but any tmt buses is not running ...

    Bus by Prakash:

    (0 of 5)

    Thane to purna

    Complain about a shouting on a passenger for money exchange by Siddhesh:

    (1 of 5)

    Bus no. MH04 LE 7122 the conductor of the bus has not given the money worth rupees 10 and shouted on me as i have no exchange to give him

    Providing more AC bus Borivali to Thane by SV SHETTY:

    (0 of 5)

    I was waiting for AC bus for Thane at Borivali on 28 th may since 6.00 PM. The bus was not arrived till 7.45 pm. Passengers were fed up. Pl. Run more busses in the peak hours. Don't harrase the public who are waiting for bus. If you are unable to increase the bus services then kindly discontinue the services.

    65 no bus timing by Sanjeet:

    (0 of 5)

    I am at kashimira bus stop and waiting this bus from last one hour but still bus has not came.
    Do u have any time table of this bus??
    This complaint for Borivali to thane route..

    Thanks,
    Sanjeet Jha
    9619329473

    Bus delay every day by Aradhana:

    (0 of 5)

    In kisan nagar bus stop bus not not come regularly and not stop bus timing in bus stop

    Bus Timing and number 34 bus is going to Eka Patopat by MALLESH MAITRI:

    (1 of 5)

    बस चा टाइम आणि 34 नंबर चा बस एकपटोपाट एक जातो 10 नंबर बस जातं नाही आणि 4/6 बस एकत्र तांबतात 1 तास कुटला ही जातं नाही... नागरिकांना किती त्रास होतोय.. ये बस निघत नाही म्हणून ते ऑटो पकडून जाताय.. टाईमिंग च्या प्रमाणे सर्व नागरिक 15 मिनटं अगोदर घरातून निगतात...

    Bus not started on time by Pandit Kalal:

    (1 of 5)

    I am regular passenger of bus no.54 Kasarwadavali to court naka. Since last week bus never started on time. The actual time is 8o clock then 8.20am 8.40am
    But from last week the bus driver come 8.am then afterwards directly 8.40am in between there is no bus. Person has to stand for 40min for bus therefore people can't reach on time.
    The bus driver took bus very far away and doing timepass or sleep in bus.
    Kindly understand our situation and take proper action against this cheating.
    Even today also, I stand at 1st stop of Kasarwadavali at 8.15am but there was no bus came at 8.20
    We all people have to wait till 8.40am and then driver started bus at 8.42am.

    Third class costemer service by MALLESH MAITRI:

    (0 of 5)

    Time of bus and number 34 bus goes to Ekpatopat one way 10 bus does not go and 4/6 bus waits together for 1 hour Kutla does not go... how much trouble citizens are getting.. because this bus does not leave they catch auto.. Timing Like all citizens leave home 15 minutes before...

    Rude behaviour of conductor by Common man:

    (1 of 5)

    Complaint Against-( 88 )number Bus -travelling from Mulund station to Chatrapati Shivaji Maharaj Chowk Bhiwandi
    Yesterday I was travelling form mulund to bhiwandi and the crowd was so huge whole bus was crowded so I pre-informed the conductor that please i would face a difficulty to get off on my specific stop as there was no way going to the exit door inspite of telling the conductor he was ignoring me i asked him to stop at the specific bus stop and open the back doors for my exit through the bus instead he was showing his rudely behaviour.

    Incident Date- 10 August 2023

    There is a bell which is to be rang if to stop the bus and is operated by conductor he wasn’t trying Though to stop the bus at Mini punjab hotel.
    (((As i was in the mid-door i was trying to get out of bus and the driver closed the door and i wash smashed between the doors ))))

    I’ve face this 2 nd time!!
    If action not take. I would complain to the head office with the photo and video of conductor .
    Conductor was showing his unnecessarily power and bot thinking of the common people travelling this type of conductors should be discarded as they lower down the reputation of TMT and Thane city .
    Please take action on this !!!!

    Senior citizen discount in Bus fare by DK Singh:

    (3 of 5)

    I travelled from Thane station to Lawkim Bus stop on 18.08.2023 by bus no 62 I have a valid senior citizen card issued by Tahsildar Thane.
    The lady conductor denied the concession and asked me to get TMT senior citizen card. Am I suppose to get that card also. Accordingly so many dept can ask for their own senior card. and the senior citizen will just run for this.

    I have the ticket copy with me and that can be produced on demand.

    Thanks in Advance

    65 AC bus frequency very low by Mohit Patil:

    (1 of 5)

    Request TMT to increase 65 AC bus services frequency on Borivali - Thane route.
    Passengers have to wait 1 hour daily in morning peak hours .

    At least provide 1 bus every half hour till 12.00 pm

    Rude behavior by Renny:

    (1 of 5)

    The staff at Anunagar TMT bus Depot office for student pass is very rude. I wanted to avail concession for TMT bus pass for my daughter. The form is in Marathi, she never explains eventhough she is sitting idle, she is always in a bad mood, no respect for people. Everytime she rejects the form giving nonsense excuses. She thinks she is government employee, she is in a great position where others are nothing in front of her.

    65 AC bus Borivali east - Thane complaint by Mohit Patil:

    (0 of 5)

    65 AC bus from Borivali East - Thane
    Passengers are waiting for hours At Borivali station east
    No bus frequency in morning peak hours 9.00 AM to 12.00pm.

    Bus drivers are very slow
    Taking almost 2 - 2.5 hours to reach thane from Borivali.

    Request you to please improve bus services and driver

    Student bus pass by Roshni Alva:

    (0 of 5)

    I was given a student pass at the Thane station pass office. The conductors r refusing to accept saying, its just an ID card, I have to get the pass with QR code. Can u suggest me where can I get the pass with QR code.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply