IRCTC Toll Free 24×7 Helpline Number
Indian Railway
Date: 05/24/2017
- State : Maharashtra
- City : Mumbai
IRCTC launches Toll Free 24×7 Helpline
Indian Railways Catering and Tourism Corporation Limited (IRCTC), a public sector undertaking of the Ministry of Railways, has launched a centralised Toll Free telephone No. 1800-111-139 for the convenience of railway users to suggest/grievances relating to catering services on Indian Railways.
The facility is available 24×7 on this number and railway passengers can register their Complaints/Suggestions Regarding Food and Catering Services. Wherever possible, action is taken on real time basis for redressal of their grievances.
Railway users may also lodge their complaints on IRCTC’s official website i.e. www.irctc.com
OR may contact IRCTC 24X7 Control Offices phone numbers i.e.
011-23345300 (Central Control),
011-23221147 (North Zone),
033-266601743 (East Zone),
040-27716145 (South Central Zone),
022-22618067 (West Zone) and
044-25353341 (South Zone).
Indian Railways Catering and Tourism Corporation Limited (IRCTC), a public sector undertaking of the Ministry of Railways, has launched a centralised Toll Free telephone No. 1800-111-139 for the convenience of railway users to suggest/grievances relating to catering services on Indian Railways.
The facility is available 24×7 on this number and railway passengers can register their Complaints/Suggestions Regarding Food and Catering Services. Wherever possible, action is taken on real time basis for redressal of their grievances.
Railway users may also lodge their complaints on IRCTC’s official website i.e. www.irctc.com
OR may contact IRCTC 24X7 Control Offices phone numbers i.e.
011-23345300 (Central Control),
011-23221147 (North Zone),
033-266601743 (East Zone),
040-27716145 (South Central Zone),
022-22618067 (West Zone) and
044-25353341 (South Zone).
Service issue | Complaint | Query | Feedback | Suggestion | Reply
my ticket trajection failed by Mohammad Rashid:
(4 of 5)
actually maine 24ko ticket book kiya but frist time network issu se mera payment cut hua or abhi tak refund nhi hua .....why
Castamar clear by Kamlesh tiwari:
(4 of 5)
Rifand ke baare me baat karne ke liye lekin baat hi nahi ho pa rahi hai
by Brijesh Yadav:
(4 of 5)
Maine tickets cancel kiya that abhi take paise vapas nahi hua IRCTC .3to 4 days ho Gaya hai .Please Mera paisa vapas karo.
Amount deducted & Ticket was mot issued by Lopeshkumar S Dasi:
(4 of 5)
Dear Sir/ Madam,
Please find below details FYR. Kindly note payment deducted but ticket has not come.
PNR Number : 8563535707Reservation ID: 100001435858982
Train No./Name: 18520 / LTT VSKP EXPTicket Type: E-ticket
From: LOKMANYATILAK T (LTT)16 Sep 2018To: GUDIVADA JN (GDV)17 Sep 2018 04:19 Hrs
Booking Date: 11 Sep 2018Vikalp Status: No
Boarding Station: LOKMANYATILAK T (LTT)
Quota: GENERALClass: SL
Ticket Charge: 1010.0Service Charge: 0.0
Bank Name: ICICI Bank
Request you to check & refund the amount ASAP.
Regards /Lopeshkumar.
Mob:+91 7385852669
Amount Deducted & ticket not issued by Lopeshkumar:
(4 of 5)
Dear Sir/ Madam,
Please find below details FYR. Kindly note payment deducted but ticket has not come.
Please find below details FYR. Kindly note payment deducted but ticket has not come.
Transaction ID: 100001435858919
LOKMANYATILAK T ( LTT) GUDIVADA JN ( GDV)Transaction Date: 11 Sep 2018
Transaction Amount: 1010.0Payment Status: Amount Received From Bank
Failure Reason: Choice of atleast 1 lower berth not met
Bookings failed - Money deducted by Arif Allabaksh Shaikh:
(4 of 5)
Dear Team,
Request you to check with below failed transaction I'd wherein I tried to book the train tickets twice from Pune- Solapur but both the transactions have failed and the money got deducted from my account. Transaction date if of 12 Sept 2018.
Transaction I'd - 100001437176771 and 100001436692112.
Please look into on immediate basis and credit my account with the deducted money.
Regards,
Arif
Msg not recrd by Nitesh Singh:
(4 of 5)
Pnr no- 6119584662 e ticketing msg not recd
Train cancellation by ravindra deshpande:
(4 of 5)
1) customer care no not working
2) can not find how to file TDR Information on IRCTC Site
Compaint by Altaf:
(4 of 5)
Hii I'm altaf 9:30 morning diling irctc 24/7 helpline number answer m just diling this number does not exit so plz help us irctc...thank you
Balance cut Gaya Hai Koi dikkat Nahi Nikli Hai Ishu bhai call kar raha hoon call lag nahi raha hai please call me by Shah chintan:
(4 of 5)
Balance kadiyal ticket nahi Nikli Hai Na customer care mein call lag raha hai to please call me a balance refund my9320129643
ticket related inquiry by anoj kumar shukla:
(4 of 5)
Dear sir Madam,
We have two ticket cancel after 5days before but refund amount not in my account so please sir kindly check and conform to the payment status.
We awaiting for your reply
Thanks Regard
Anoj shukla
Mob no. 9769002180
Aadhar Card can not get linked to account by Madhav Kulkarni:
(4 of 5)
Sir / Madam ,
I want to link my aadhar card to account madhav_ku .
But it is not getting linked to aadhar . Kindly help to re set the function and link the aadhar . I wish to use the facility of 12 tickets / month / log in . Kindly help .
Regards ,
Madhav Kulkarni
9511625270
Toilets of Train No. 17001 date 29-09-2018 is not Clean by K SRINIVAS:
(4 of 5)
PNR No. 843-264-2153 traveling in S10 is not Clean and smellng the train is now at puntamba. Please arrangement housekeeping person for Cleaning.
Refund didn't take place by Aditya attal:
(4 of 5)
I have cancelled my tickets on Saturday I have not got my refund yet
by solanki dinesh:
(4 of 5)
payment deduct from account but seat not booked
E ticket cancle inquary by AKHILESH KUMAR ROY:
(4 of 5)
139 ONLY COUNTER TICKET CANCLECTON DETAIL FORWARD
Tatkal query by Md Arman alam:
(4 of 5)
Refund tatkal tikat
Query
very poor service by snehal dhongade:
(4 of 5)
no any one answer the call very poor service. i am booking ticket thought irctc bt session expired and my amout deducted from my account.
Refund cancelled ticket amount by IA KHAN:
(4 of 5)
PNR NO 6320666463 .Amount is not credited so far in state bank of India. Refund I'd:-100000282581196 plz. Refund as earliest as possoble
FORGOT PASSWORD by K.P.Mohan:
(4 of 5)
I have not used IRCTC website for booking tickets for last 5 years as a result i have forgotten user ID and password.Hence forget password is not helping me.Moreover when i try to register afresh it is not accepting as the website informs me that my emailID is not available. due to this I cannot book any ticket. Kindly help me out
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