Uber Cab’s Customer Care Number Office Address Email Id Support
- State : Maharashtra
- City : Mumbai
- Address: Level 13 Navi Mumbai – 400705 Maharashtra India.
Uber Cab’s Customer Care Number Office Address Email Id Support
Uber is the Cab Service which are very popular in India. It provides the Transport Services to the Indian Peoples. Anyone who are in need of the a Ride they can Book Uber Cab’s and there is a facility of Choosing the Car’s. They have various Car’s and on the Demand of the Customer’s they use the Car’s.
Uber Cab’s Office Address-
Level 13 Navi Mumbai – 400705 Maharashtra India.
Uber Cab’s Customer Care Email Id Support- grievanceofficer_india@uber.com
Uber Cab’s Customer Care Contact Number- 1866 576 1039
Uber Cab’s Facility is available in these Cities of India.
Gurgaon Noida, Ghaziabad Faridabad Ahmedabad Jaipur Bangalore Kolkata Chandigarh Mumbai Chennai New Delhi Delhi Pune Hyderabad.
Uber Cab’s Official Website- www.uber.com
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Complaint by Sanawar Ali:
(4 of 5)
my language Hindi
From Chandigarh Punjab
Maine Chandigarh se Zirakpur ke liye Uber cab booking ki aapka estimate reply aaya 151 rupees but aapke Uber driver ne charge liya 450 rupees
Maine ride 12 July 2017 ko ki hai
my contact , 9888379316
from Chandigarh Punjab
wrong cancellation charge by Madhusoodanan Nair:
(4 of 5)
On 10.08.2017 I was waiting at the location but, surprisingly the driver cancelled the trip. When I called up, first, he said he did not know about the booking and may have got cancelled, and to do the booking again. After, I learnt that he cancelled it, i called up again when he lied that he waited for 10 minutes. I have screen shots of my mobile to know my calls to the driver to compare with the booking time and the cancellation time. It all happened in 2 minutes time. I am wrongly charged cancellation charge of Rs.63. You may check, I have make another booking and travelled.
Not refund additional amount. by Gaurav Mishra:
(4 of 5)
Your driver not return 200 rupees
driver name Suman 9870445264
My name is Gaurav Mishra
Phone number 9990001671
complaint by arvind basukar:
(4 of 5)
Some time in September 2017 I had booked uber car from Fort, university Mumbai. As the cab did not reach for more than an hour, I had to cancel and now when I book a cab it is shown that I have to pay now Rs. 63 or so now to the driver. But the cab services are not at all made available with the result I have switched over to ola. If you can resolve, I will again revert to uber and not otherwise.
Overcharged for the trip by Khyati Wali:
(4 of 5)
I was charged ₹ 50 extra for 2 trips on 29 November , 2017 and 23 November, 2017.
I had a promo code of ₹50 off on both the trips but while paying the amount was the original amount instead of the discounted amount. For 23rd November the discounted amount was ₹244 while booking but I was charged ₹294 while paying and for 29th November the discounted amount was ₹279 while booking and ₹329 while paying.
extra-high fair charged by Dristy Tanwi:
(4 of 5)
What is the hell is that today I board the cab around 6: 53 pm (11/01/2018) from block e street number 7 east Vinod Nagar New Delhi 110091 from new Ashok Nagar metro station New Delhi,110096 IN POOL it was shown 59rs after completing my ride it will come 164rs.what the fuck is that .then because of your customer care executive they charged more money that is 105rs extra what is that the total amount is 269rs how can possible. I want my money back. so kindy back my money otherwise I 'll sue in the court.
Bill copy by uma:
(4 of 5)
I want bill copy of my ride on 17/1/2017
KK Nagar to Ambattur & Ambattur to KK nagar
selected UPI payment option but paid cash by Sohail Tanwar:
(4 of 5)
I had a Uber ride on 30/12/2017 at 10:48PM and my bill was 140.24/-, I had selected UPI payment options for payment but my mobile Internet was not working after i finished my ride so i paid the same amount in cash. Now in my uber account it is showing outstanding payment of the same ride.
Please help me out with same by marking the payment as completed so that i do not face any discrepancy in future.
Account Email-ID:- tanwarsohail2010@gmail.com
Contact No:- 9821586011
Complaint of Driver by Lakhendra Singh:
(4 of 5)
sir / madam
to day evening I books one taxi from vikram nagar Firozshah Kotla to Loni Road
Shahdara the booking was confirmed and one cab having driver name Mr. Sanoj Kumar having mobile number 08700676547 of vehicle bearing last number 9220.
I was waiting for the taxi but when I called Mr. Sanoj Kumar he said that I have cancelled the trip because he rang me up three times and I not picked his phone.
Whereas when I checked my phone immediately there was not missed call and hence was charged for the sum of Rs. 42.00 unnecessarily where as I was continously waiting for the taxi further the Driver Sanoj Kumar asked me to book the other taxi. I was left with no option and booked the other taxi Mr. Sanjeev DL 1RT 9989 at the same time.
It is not possible that I had not picked the phone of Mr. Sanoj Kumar and booked the other taxi for the same route.
It is my request to you kindly take the matter seriously so that the other person like me should not feel embarrassment like me and please refund me the sum of Rs. 42.00 as the same was detected.
Thanks and hope for your co-operation in this regards
Lakhendra Singh
Advocate
9811283730
Mobile missing by Chandan:
(4 of 5)
Mobile missing in uber cab
Mobile no. 9082880964
9594610179
Cab is Suzuki ertiga
Uber cab complaint by Simran iqbal:
(4 of 5)
Sir aaj mene cab book kiya tha driver se baat bhi hui mene unke puchne per brop location batai mene evening 7 baje se 7.45 pm tak wait kiya last m us driver ne bina mughe bole booking cancel kiya or m apne do baby's ko lekar bohat hi preshani se auto lekar ghar aai us driver ka mobile no 8368770893 h mughe bohat dikkat hua
1 of 23 2 times charges in one ride by Rohit Kumar:
(4 of 5)
I use uber pool today (07.03.2018) from Gentle Bridge Socitey,moshi,pune to Scope T&M Pvt. Ltd.,Bhosari,Pune CAB No. was MH14GD6630,Driver- Anand Car-Hyundai Xcent. Charges was 31.90 for two persons but Driver told me your previous payment were not deducted and I pay him 105 Rs. (72.55 Previous + 31.90) but i alredy paid it on 06 March 2018 through Online Banking.
OVERCHARGED by MUKESH CHANDIRAMANI:
(4 of 5)
RESPECTED SIR/MADAM
THE ORIGINAL FARE AT THE TIME OF BOOKING WAS 198
BUT YOU ARE SHOWING RS 249.15
WHEN I MADE THE BOOKING IT WAS SHOWING 198 THIS CLEARLY SHOWS YOU ARE OVERCHARGING ANY TIME OF THE TIME THE FARE DOES NOT INCREASE MORE THAN 200 . I WOULD LIKE YOU TO LOOK INTO THE MATTER BEFORE I MOVE THE MATTER FURTHER.I AM NOT BEEN GIVEN THE DISCOUNT WHICH I SHOULD HAD GOT
I REQUEST TO CHECK THE TIME OF BOOKING AND AGAIN IF YOU BOOK UBER AT THE SAME TIME THE CHARGE WILL BE 198.BUT YOU HAVE TAKEN THE AMOUNT AS RS 249.15
KINDLY CHECK AND REPLY ME BEFORE I MOVE THE MATTER FURTHER
THANK YOU
MUKESH M CHANDIRAMANI
8850536058
₹ 198.15
Thanks for choosing Uber, mukesh
March 27, 2018 | GO
10:44am | 2, Nathalal Parekh Marg, Matunga, Mumbai, Maharashtra 400019, India
11:27am | 1, Sant Gyaneshwar Rd, Suvarna Nagar, Juhu, Mumbai, Maharashtra 400056, India
Picture of Yadaiah
You rode with Yadaiah
14.82
kilometers
00:43:04
Trip time
GO
Vehicle
One star two stars three stars four stars five stars
Did you know you can order food delivery through Uber? Try Uber Eats and get 20% off your first order with the code 20ubereats. Download the app today.
Fares are inclusive of GST. Please download the tax invoice from the trip detail page for a full tax breakdown.
Your Fare
Trip Fare 249.15
Subtotal ₹ 249.15
Discounts -51
Before Taxes 186.49
CGST (2.5%) 5.83
SGST/UTGST (2.5%) 5.83
CHARGED ₹ 198.15
PayeTim
showing wrong outstanding amount despite paid to driver by bharat gadhia:
(4 of 5)
REGRET TO INFORM YOU THAT I HAVE PAID RS. 460 TO YOUR DRIVER AFTER MY RIDE.
AS INFORMED BY YOUR DRIVER THAT SYSTEM IS NOT WORKING AND REQUESTED ME TO GIVE MONEY AS INDICATED BY UBER.
I PAID RS 460 .
DRIVER HAS ALSO SUBSEQUENTLY CONFIRMED TO ME OVER PHONE ON 2ND MAY THAT HE HAS RECEIVED CASH RS. 460 FROM ME,
mr by dharm:
(4 of 5)
My Milton thermos left in uber vehicle during my riding plz tell me about process
Cancellation fee reg by Krishna.s:
(4 of 5)
I booked an uber XL yesterday and immediately I contacted the driver and told our location, he told us to come to my location in a few minutes, after sometime he contacted me that he won't come to my location and asked me to cancel the trip, for that I refused to cancel since I have brought 5 adults and two infants with me, then without any information he silently canceled the trip, the msg also reflects the trip cancelled by the driver, thereafter we tried to book uber GO, uber pool and uber auto and also OLA auto from the same location but none is available therefore after 45 minutes we engaged two private autos in the stand near by Gosha hospital to reach our home, but I shocked to see the msg that an amount of Rs.150/- at credit, that amount to be paid my me. For the driver's mistake how can I be responsible for cancellation fee. Hence I request to verify and clear the credit and inform the same to me.
---------- Forwarded message ---------
From: Krishnan S
Date: Mon 7 May, 2018, 5:43 PM
Subject: Cancellation fee
To:
I booked an uber XL yesterday and immediately I contacted the driver and told our location, he told us to come to my location in a few minutes, after sometime he contacted me that he won't come to my location and asked me to cancel the trip, for that I refused to cancel since I have brought 5 adults and two infants with me, then without any information he silently canceled the trip, the msg also reflects the trip cancelled by the driver, thereafter we tried to book uber GO, uber pool and uber auto and also OLA auto from the same location but none is available therefore after 45 minutes we engaged two private autos in the stand near by Gosha hospital to reach our home, but I shocked to see the msg that an amount of Rs.150/- at credit, that amount to be paid my me. For the driver's mistake how can I be responsible for cancellation fee. Hence I request to verify and clear the credit and inform the same to me.
for extra charges by harsh sharma:
(4 of 5)
dear sir i am harsh sharma 2 days later me book a uber cab to siddhivinayak gamesh mandir suraj pole to vidhyadhar nagar jaipur my app charge to197Rs for drop of my home cab driver asking to paid 497Rs for extra charges toll my route to does note exit have any toll for 266Rs for chage extra my phone no is 8947861782
Cheating by M/S Uber in collaboration with their Drivers. by Prof. N. Dutta:
(4 of 5)
Today, Uber cab ( Driver Habib, ph. no.8777670255) has billed me for a trip without giving the same as I had PayeTim payment mode in a trip.
The cab didnot turn up but made a trip to cheat the customers. If Uber organisation can cheat an educated mass the what about our general illiterate mass ? This way Uber is making crores of rupees as most people can't make complain. Another interesting fact is that any complain though mobile app can't be submitted to them as it was designed in that way to keep complain minimum. M/s Uber must stop such mass cheating of people of India.
Thankks
Complaint by Amit Mamgai:
(4 of 5)
uber customer service is so pathetic that i cant explain in this email. 2days back i complaint about a driver for which you guys have apologised. but i dont think uber is serious about his business. i personally have to take some action from my end. today this driver Santosh called me and said if your destination is far then he wont go. so i have to lie by saying its not far just to make sure he dont cancel the ride.when he came he asked me then i said i have to powai. when i said him powai he was very rude with me and was literally shouting and threatened me. i requested him to please go as i was getting late for a meeting.he was continuously pinning me and was abusing me. even i started fighting with him and asked him to take the cab to nearby police stating. he refused to take me and locked the car and threatened me. i didnt say anything he said if i say anythng he will through me out of his car.also when i booked the cab the name and photo of driver was different. driver didnt match the profile in my app. it was white tata zest. i asked him to show his ID but he refused to show and said he dont have licence and again started fighting i was so scared so i did not say anything to him.i am shocked how uber guys can be so irresponsible. uber is really really pathetic.when i said i will complain about you he was like do whatever you want to. i have already complained about this issue to uber but there was no proper response. no one entertaining me. Uber has to take some strict action againt the driver or else i have to take some action from my end. i have the drivers photo and also i have the complain detail with me. the driver name is santosh he picked me from Kishan Nagar thane 400604. at 12.53PM on July 5th 2018. and dropped me to Powai hirandani supreme business park. If you guys dont want to take any action then please let me know i will handle it my way.
by S Kannan:
(4 of 5)
How to book a taxi and how minutes before it hS to be booked
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