Reliance JioMoney Complaint & Customer Care Number

Customer Care Date: 10/26/2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: Reliance Corporate Park Ghansoli Navi Mumbai – 400701 Maharashtra India.

Reliance JioMoney Complaint & Customer Care Number


JioMoney is a safe and secure way of making digital payments across physical and online channels. You can make instant bill payments do mobile-DTH recharges pay at thousands of online & physical stores and transfer money to other people or bank accounts. You can link your cards and bank accounts with JioMoney.


 


JIO MONEY CUSTOMER CARE TOLL FREE NUMBER:


Call : 1800-891-9999


(9AM – 9PM All Days)


Email:  care@jiomoney.com


Website : www.jiomoney.com


 


JIOMONEY OFFICE HEAD OFFICE ADDRESS:


Reliance Payment Solutions


Reliance Corporate Park


Ghansoli Navi Mumbai – 400701


Maharashtra India.


 


Source:


www.jiomoney.com/contactus.html


https://www.jiomoney.com/faq.html


 


JioMoney customer care at 1800-103-8877.


 


Download JioMoney APP:


https://itunes.apple.com/in/app/id1055566976


https://play.google.com/store/apps/details?id=com.corpay.mwallet


 


HOW TO CONTACT JIOMONEY?


You can give a feedback from your JioMoney app itself. Just click on the JioMoney icon on the top-right corner in your app and then select Report Issue . Alternatively you can also contact the JioMoney customer care at 1800-891-9999 (toll-free) or write to care@jiomoney.com.

Reply / Feedback / Contact Complaint

Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    recharge by Ajit singh:

    (4 of 5)

    I have Recharge mob. No. 7357410096 bank haryana on 03/06/2017 this Recharge not done yet

    Voice call are not available at my no. by Somraj deb:

    (4 of 5)

    Plz chake my no....that.8787756838.I can't make voice call at this no...other details plz contact.my alternate no is ...9774118298

    balance money by anthony rodrigues:

    (4 of 5)

    balance money rs 3351.32

    Recharge not done by Ajit singh:

    (4 of 5)

    I Recharge mob no 7357410096/bsnl/haryana transaction 715707589473

    Service by Ramesh:

    (4 of 5)

    Contact me 9991994446

    transfer money by kamlesh Kumar:

    (4 of 5)

    the money transfer failed from jiomoney to my bank account.what should I do ? it's urgent I want this money back to my bank account

    refund of rs.399 by NAGESWARA RAO SRIRANGAM:

    (4 of 5)

    URGENT ACTION IS REQUESTED. REFUND OF RS.399/-. DELAYED A LOT NO MORE FURTHER DELAY PLS.


    Almost from 26th onwards, I am consistently writing this mails. But till date the refund has not been received. All the details are provided. I do not know why it is not getting resolved. If this is the resolution system in place, I doubt several thousands/lakhs of customers may be suffering.

    Pls look into and arrange to refund the Rs.399/- immediately to my SBI A/c No.10442424456 without any further delay. If no refund received by tomorrow i.e. 2/8/2017, I will resort to complain to TRAI and other required levels without any hesitation.

    NAGESWARA RAO S
    9490191640


    Total transactions list is provided below


    TXID 601011005238, 26.7.2017 22.10.16 RS.399
    TXID 601011002014, 26.7.2017 20.30.44 RS.399
    TXID 701010989375, 26.7.2017 20.22.40 RS.399
    TXID 601010994254, 26.7.2017 15.33.57 RS. 399
    TXID 201011026950, 26.7.2017 15.19.56 RS.399


    IN ONE OF THE TRANSACTIONS, RS.399 GOT DEBITED TO MY ACCOUNTS AND NO RECHARGE WAS HAPPY ED. RS.399 DUE FOR REFUND.


    Please refund Rs.399 to my sbi account no 10442424456 immediately withoutany further delay.


    Nageswara Rao
    9490191640





    -------Original Message-------

    From: JioMoney
    Date: 01-08-2017 12:08:22
    To: care@jio.com; nag@incois.gov.in
    Subject: Re: Fwd: NON ACTIVATION OF JIO NUMBER 8328533956 -REQUEST FOR URGENT REFUND WITHOUT ANY DELAY [#8552276]

    Dear Customer,

    Thank you for contacting JioMoney.


    As your query is regarding the recharge done on Jio.com, I am looping in our Jio Care team on this mail. They will help in resolving your issue on priority.



    If you need any further support regarding this issue please write to care@jio.com or you may also contact them on 1800-88-99999.



    For any further queries related to JioMoney services please write to us at care@jiomoney.com



    Your association is valuable to us.



    Regards,


    Rachna Lulla



    Team JioMoney


    --Original Message--
    From: nag@incois.gov.in
    Date: 07/31/2017 10:17 PM
    To: care@jio.com; care@jiomoney.com
    Cc: appellate.ap@jio.com; rajeshwecan@rediff.com; raonagsrirangam@gmail.com
    Subject: Re: Fwd: NON ACTIVATION OF JIO NUMBER 8328533956 -REQUEST FOR URGENT REFUND WITHOUT ANY DELAY [#8552276]




    Total transactions list is provided below


    TXID 601011005238, 26.7.2017 22.10.16 RS.399
    TXID 601011002014, 26.7.2017 20.30.44 RS.399
    TXID 701010989375, 26.7.2017 20.22.40 RS.399
    TXID 601010994254, 26.7.2017 15.33.57 RS. 399
    TXID 201011026950, 26.7.2017 15.19.56 RS.399


    IN ONE OF THE TRANSACTIONS, RS.399 GOT DEBITED TO MY ACCOUNTS AND NO RECHARGE WAS HAPPY ED. RS.399 DUE FOR REFUND.


    Please refund Rs.399 to my sbi account no 10442424456 immediately withoutany further delay.


    Nageswara Rao
    9490191640




    Sent from Samsung tablet


    -------- Original message --------
    From: JioMoney
    Date:31/07/2017 15:23 (GMT+05:30)
    To: care@jio.com, Nageswara Rao S
    Subject: Re: Fwd: NON ACTIVATION OF JIO NUMBER 8328533956 -REQUEST FOR URGENT REFUND WITHOUT ANY DELAY [#8552276]


    Dear Customer,



    Thank you for contacting JioMoney.


    As your query is regarding the recharge done on Jio.com, I am looping in our Jio Care team on this mail. They will help in resolving your issue on priority.



    If you need any further support regarding this issue please write to care@jio.com or you may also contact them on 1800-88-99999.



    For any further queries related to JioMoney services please write to us at care@jiomoney.com



    Your association is valuable to us.



    Regards,


    Aniket Shirodkar



    Team JioMoney


    --Original Message--
    From: nag@incois.gov.in
    Date: 07/31/2017 12:27 PM
    To: getjio@jio.com
    Cc: appellate.ap@jio.com; care@jio.com; care@jiomoney.com; rajeshwecan@rediffmail.com; raonagsrirangam@gmail.com
    Subject: Re: Fwd: NON ACTIVATION OF JIO NUMBER 8328533956 -REQUEST FOR URGENT REFUND WITHOUT ANY DELAY [#8552276]




    There are three times we had made recharge. There is one time failed and twice success. The transaction that is failed is debited to our account 10442424456. This amount of Rs.399/- may be refunded immediately without any further delay.

    Please go through all the mail correspondence and all the reference numbers are available.

    Request for urgent refund of Rs.399/- immediately.

    NAGESWARA RAO
    9490191640



    -------Original Message-------

    From: getjio
    Date: 30-07-2017 11:38:16
    To: nag@incois.gov.in
    Subject: Re: Fwd: NON ACTIVATION OF JIO NUMBER 8328533956 -REQUEST FOR URGENT REFUND WITHOUT ANY DELAY [#8552276]

    Dear Mr. Rao,

    Thank you for writing to us.

    As informed in the earlier email, the recharge worth Rs. 399 has been credited to your account as on 27th July, 2017 and the same is active on your Jio number.

    You will be able to enjoy 1 GB high speed data per day, unlimited local, STD, national roaming voice calls & SMS and access to Jio Premium apps for 84 days.

    You will be able to check the details on MyJio application by following the steps given below:

    1) Open the MyJio application on your device & login using ‘Skip Sign In’ option or enter your Jio ID and password

    2) Select the 'Menu' tab & click on 'Recharge History'

    3) Last 5 recharge transactions will be displayed with Transaction number, Date & Time of Recharge, Recharge value, Plan name, Jio number and Mode of payment

    We trust you will continue to enjoy our services.

    For further support write to us at care@jio.com

    Thank you,

    Sejal Agarthade

    Team Jio


    --------------------------------------------------------------------------------

    Confidentiality Warning: This message and any attachments are intended only for the use of the intended recipient(s), are confidential and may be privileged. If you are not the intended recipient, you are hereby notified that any review, re-transmission, conversion to hard copy, copying, circulation or other use of this message and any attachments is strictly prohibited. If you are not the intended recipient, please notify Jio immediately by contacting care@Jio.com and delete this message and any attachments from your system.

    Virus Warning: Although Jio has taken reasonable precautions to ensure no viruses are present in this email. Jio cannot accept responsibility for any loss or damage arising from the use of this email or attachment.


    --------------------------------------------------------------------------------



    --Original Message--
    From: nag@incois.gov.in
    Date: 07/29/2017 09:29 PM
    To: getjio@jio.com
    Subject: Fwd: NON ACTIVATION OF JIO NUMBER 8328533956 -REQUEST FOR URGENT REFUND WITHOUT ANY DELAY [#8552276]












    Sent from Samsung tablet


    -------- Original message --------
    From: Nageswara Rao S
    Date:29/07/2017 21:21 (GMT+05:30)
    To: getjio@jio.com, appellate.ap@jio.com
    Cc: Nageswara Rao S
    Subject: NON ACTIVATION OF JIO NUMBER 8328533956 -REQUEST FOR URGENT REFUND WITHOUT ANY DELAY [#8552276]


    Mr Sagar Kinlsey


    Please see below mails for the failed transaction details. All reference numbers are available. Let's not adopt delay tactics. It is really very much disappointing me.


    Kindly refund the Rs.399 immediately to my account number 10442424456 SBI


    NAGESWARA Rao
    09490191640






    Sent from Samsung tablet


    -------- Original message --------
    From: NAGESWARA RAO Srirangam
    Date:29/07/2017 19:01 (GMT+05:30)
    To: appellate.ap@jio.com
    Cc: Nageswara Rao S , rajeshwecan@rediff.com
    Subject: Fwd: Re: Fwd: NON ACTIVATION OF JIO NUMBER 8328533956 -REQUEST FOR URGENT REFUND WITHOUT ANY DELAY [#8552276]


    Transaction details
    Title. www.jio.com
    Transaction ID 60101100528
    Transaction status Failed
    Date and time 26 July 2017 22.10.16
    Amount Rs.399
    Service request no. SR00000BD2YW

    Sbi debit reference is already Provided
    Hence requested not to delay further and refund immediately to my account number 10442424456 SBI

    Miss transfer of amount by N purushotham naidu:

    (4 of 5)

    Good morning sir actually I am transfer to the one jio money account to another account at that time am missing mobile number single digit to change that way amount transfer to unknown number please reback to the amount my account number 7207288919

    Jio money voucher problem by Aman:

    (4 of 5)

    Hii I have problem to redeem my voucher for recharge my plan , there are no option for 50/- voucher in jio money app. what can I do now ?

    Query about Cashback on jio Recharge. by Suman Kumar:

    (4 of 5)

    You have an offer of cashback of rs 50 on all Jio recharge.
    We want to know that Is this offer is still in process. If no give suitable promo code for cashback on Jio recharge.

    Money deducted on pre-booking of jio phone by Gopal:

    (4 of 5)

    Sir
    I've been booking jio phone but the transaction failed but my money deducted from myaccount,
    So,please sir how can I get my money back

    Money not transferred for TATASKY recharge by Sudhir Sabharwal:

    (4 of 5)

    On 28/08/2017 at 12.27 vide transaction I'd 110002022213 for Rs4799.00 for TATASKY recharge for TATASKY I'd 1010212672 ( this I'd was wrong and correct I'd 1010412672)
    The money has been debited to my account but TATASKY haven't received the same
    Please let me know where money has gone from my account to whose account?
    Please give me a call on my mobile number:9213336609 and update the current position
    Thanks
    Sudhir Sabharwal

    complaint on lyf service center amravti by SAGAR BAJARE:

    (4 of 5)

    LYF WIND7S AUTOMATICALLY SWITCH OFF AND BATTERY PROBLEM FORM 4 MONTH AND I WAS VISIT TO SERVICE CENTER 2-3 TIMES BUT NOT RESPONDING PROPERLY BY THE SERVICE CENTER, YESTERDAY MY MOBILE SWITCH OFF AUTOMATICALLY AND I VISIT SERVICE CENTER AND THEY GIVE REASON FOR IT WATER DAMAGE BUT IT IS NOT TRUE. THEY SAYS THAT MOBILE IS OUT OF WARRANTY AND WILL PAY 4636/- RS. FOR REPAIR MOBILE PURCHASE ON 28/01/2017 AND IT IS IN WARRANTY PERIOD.

    account block jio money by raj kumar sah:

    (4 of 5)

    my jio money no is block.on service

    jio money by Vikas kumar verma:

    (4 of 5)

    ye app mere se start nahi ho raha hai mujhe ese chalu karne ka upaya bataye

    rechargedo on 7006738649 really 399 through internetbank but failed by nazir ahmad khan:

    (4 of 5)

    Sir
    I recharged with rs 399 on 7006738649 at 8:25 the balance is debitd from my account but recharge is not successful
    Kindly send me complete details y recharge not
    Ware izmir my amount

    Jio Recharge by Deepak Kumar:

    (4 of 5)

    सर मेरे नंबर पर दीपावली सौ प्रतिशत कैशबैक ऑफर में 399 रुपए का रिचार्ज जियो मनी से दो बार हो गया है (कुल - 798₹) |
    कृपया मेरे जियो मनी में ₹399 दोबारा ट्रांसफर करवाने का या मेरे दूसरे जियो मोबाइल पर दूसरे रिचार्ज को ट्रांसफर करने श्रम करें |

    Jio Recharge by Deepak Kumar:

    (4 of 5)

    दीपावली 100 प्रतिशत कैशबैक ऑफर के तहत जियो मनी से मैंने मेरे जियो नंबर पर 399₹ का रिचार्ज कराया
    जिसका 6.54 pm पर otp मैसेज यह था
    Dear Customer,
    743808 is your one time password (OTP). Please enter the OTP to proceed.
    Thank you,
    Team Jio
    इसके बाद 7:06pm पर बगैर दुबारा ओटीपी नम्बर दिये 399 रुपए का रिचार्ज हो गया, जोकि दोबारा ओटीपी नंबर ना दिए जाने के कारण गलतीवश था इसलिए दूसरा रिचार्ज के 399 रुपए मेरे जियो मनी में ट्रांसफर किए जाएं या मेरे दूसरे जियो नंबर पर दीपावली 100% कैशबैक ऑफर में रिचार्ज किया जाए
    अंयथा मुझे कानूनन कार्यवाही हेतु विवश होना पड़ेगा

    धन्यवाद |

    jiooney by jio money:

    (4 of 5)

    Jio money customer care no 7321879443
    7321879443

    jiooney by jio money:

    (4 of 5)

    Jio money custumber care no 7321879443
    7321879443

    Service issue | Complaint | Query | Feedback | Suggestion | Reply