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Reliance ResQ Customer Care Office Address, Contact Number, Complaint And Reviews

Electronics Date: 08/31/2017
Reliance Retail comes under the umbrella of the giant Reliance
Industries. The company bloomed in 2006 and reached to soaring heights
in a short span to become the 2nd largest retailer of the country. It is Mumbai based company that aims at catering the needs of thousands of farmers and vendors
in addition to millions of customers. It is under the chairmanship and
directorship of Mukesh Ambani. The retail outlets are amazingly in number and diversity catering to all possible needs of common man from grocery to jewels. The retail outlets have touched all the corners of the country.

Reliance Retail Head Office Address

Reliance Retail Limited
3rd Floor, Court House,
Lokmanya Tilak Marg, Dhobi Talao,
Mumbai – 400002
Web : www.reliancedigital.in/

Reliance Digital Stores in Major Cities

Hyderabad, Andhra Pradesh   
Block G, Jeedimatta Village, Quthbullapur Mandal, Hyderabad 500014, Andhra Pradesh   
Number: 040 27235233 / 44 / 55
Email Id: crm_hyd.5342_kmpl@zmail.ril.com

Delhi   
Ramada Mall, Plot No. 3, Sector 10, Dwaraka City Center, Delhi 110075   
Number: 011 64781344 / 64781345
Email Id: crm_del.4850_dwaraka@zmail.ril.com

Gurgaon, Haryana   
Raheja Mall, UG-21A to 27B and FF-21 to 127, Sec-47, Sohna Road, Gurgaon 122018, Haryana   
Number: 0124 4231902 / 03
Email Id: crm_ggn.5187_raheja@zmail.ril.com

Faridabad   
Plot No. 2, Sector 20 A, Neelam Arjonda Chowk, Faridabad 121001, Haryana   
Number: 0129 6546719
Email Id: crm_fbd.5314_city@zmail.ril.com 

Bhopal, Madhya Pradesh   
DB City Mall, 2nd Floor, Shop No S36/37, Arera Hill, Sanjay Nagar, Jail Road, Bhopal 462011, Madhya Pradesh   
Number: 0755 6644263 / 6644264
Email Id: crm_bhopal.5103_dbcity@zmail.ril.com

Noida   
Plot No. A 2, Third Floor, Great India Place, Sector 38 A, Adjacent to Amusement Park, Noida 201301, Uttar Pradesh   
Number: 0120 4121753
Email Id: crm_noi.5448_gipn@ril.com

Ghaziabad, Uttar Pradesh   
Shop No. 1,2,3 / 4, Level III, First Floor, Shipra Mall, Plot 9, Vaibhav Khand, Indirapuram, Ghaziabad 201012, Uttar Pradesh   
Number: 0120 6489316 / 6489320 / 6489324
Email Id: store_gzb.4041_ship@ril.com

Reliance Digital Social Profiles

Reliance Digital is
present on all major social websites, where you can find the latest
offers and news about the company. Some people also post their
grievances on these social profiles and expect a faster resolution by
Reliance Digital customer care.

Facebook Fan Page : facebook.com/Reliance-Digital/
YouTube Channel : youtube.com/user/reliancedigitaltimes
Twitter Handle : twitter.com/reliancedigital
Google+ Page: plus.google.com/116542364512862317573

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    complaint by kannan:

    (4 of 5)

    Worst service my Samsung mobiles.still not give to me(3months). (Chennai ,chrompet )

    Long pending issue of my RO purifier by K. Balachandran:

    (4 of 5)

    Complaint no. 8011311780 dated 15 September 2017.
    This mail is intend only to inform u that if u r not rectifying our R O Purifier issue with in 24 hours,we r moving legally. It is a long pending issue of almost 46 days.

    Long pending issue of my RO purifier by K. Balachandran:

    (4 of 5)

    Complaint no. 8011311780 dated 15 September 2017.
    This mail is intend only to inform u that if u r not rectifying our R O Purifier issue with in 24 hours,we r moving legally. It is a long pending issue of almost 46 days.

    Mobile repairing by Rishabh vishwakarma:

    (4 of 5)

    मेने मेरा मोबाइल दिनांक ९/१२/२०१७ को reliance resq मे सुधारने दिया था मेरे मोबाइल का parts नही मिल रहा है

    mobile damage during repair by Yogesh sharma:

    (4 of 5)

    "Namaskaar "

    My self yogesh sharma i had purchased a handset at reliance​ digital, aggarwal mall shahdra date on 11/2016 also purchased insurance & resq plan. when i purchased Resq plan that time SALES PERSON MR ABHISHEK said to me that in this plan urs mobile fully covered all types damage(water problem also). Sometimes before my handset front screen damaged & some dent in back side cover.
    I summited (date on 23.06.2018)handset at yours outlet reliance digit. shahdra of Mr chander, share my complained with him, He clearly said to me that Back side Cover not covered in resq plan.I asked to him that It's mention in resq booklet he said no, so why do you refused this job & why do you misguide to customer on purchase time. After that i summited my handset for screen damage issue.after repairing called to me from yours side that yours handset ready, when i went for receiving handset, I cheeked that my handset back cover lock damage at yours workshop. I returned summit my handset to Mr Chander for complete the job his said that you will get handset within 2-3days in ok condition. after long time no reply your side when I called yours outlet contact no.which is mention in customer job slip call not connect due to wrong no.. after that I contact to customer care and asked handset quarry his transfer to call at workshop noida sec-63 Mr DHEERAJ (tech) attended to call or told me that yours phone old damage in yours end when i said to him that please cheek job sheet which is prepraid by Mr CHANDER there is no other damage, Dheeraj told me in rudely language that we dont do anything meet to Chander for same.
    overall very bed experience with yours team.

    ​Now there is my few points:-
    1) Why does not cover ​backside of handset, when not mention in term/condition in booklet.
    2) Who will responsible damage for back cover lock.
    3) Who will responsible for my harassment or time wasting.
    4) When I'll get my handset any date or time.

    Its totally cheat with customer I highlight this case & go to consumer court for same.

    With Best Regards...?

    YOGESH SHARMA
    9953735383

    samsung led tv complaint by subbara:

    (4 of 5)

    i am in reliance rescue plan and i have given a complaint on 13-11-2018 . still the problem is unattended in spite of my calls on my day to day basis. i have decided to

    Complaint AC Services by Virender Gupta:

    (4 of 5)

    Dear Sir,
    I have made several complain for our AC Servicing & Repair in Last 3 Month, But Still I am not getting Services from your Company. I Made a mistake to buy Reconnet AC,I Thought I Have Wasted my Money to purchase Reconnet AC,

    AQUAGUARD FILTER CHANGE by Swarup Majumdar:

    (4 of 5)

    Dear, Sir I am a very old customer of your services. I purchased many items from reliance RESQ. Presently my Aquaguard Superb filter is not working & ur service team give a complaint on the same last 30 Jul 19. No body contact me I contract ur service centre but they never give any positive response. I have tha plan but why this delay I don't understood. Its 10 days over but my filter not yet changed.You r humble request do the needful at ur end & pl contact me. It's not a good policy to behave with ur customer. I think u must contact me on my Mob No 8240971187 to solve my problem. If there is no filter at New Delhi location then it is very shame for u...will wait for ur positive response.

    Pathetic service by Farhan K:

    (4 of 5)

    I had registered a complaint about the refrigerator defect on 09th Sept 19 which comes under extended warranty. They confirmed me that the technician will visit within 72 hours. I waited 72 hours nobody visit to check. I call back the next day they said we have escalated the case he will visit the next day. They already had missed for first visit TAT, since then I am daily following up for the same. Every time team is saying we have escalated your case to higher management, you will get the call within the next two hour, but nobody bothers to call. Its been frustration to followup with reliance with rescue team. Even now I visited to Reliance Digital showroom. Same reply I am getting from there also. Never take a warranty from Reliance Digital. It's a harassment.


    Regards.
    Farhan K

    Insurance by Naveen:

    (4 of 5)

    Sir payment ho gyi h but I'd ka link nhi aa rha h

    Salary by Ravi arora:

    (4 of 5)

    Yesh service center in panipat haryana
    Dear sir plz help me yesh service ne meri salary nhi de rhe or mera saman bhi nhi de rhe or job se nikal dia h plz sir meri salary dilva do or mere sath sath do ladke h unki bhi nhi de rhe vo bhi preshan ho rhe h plz sir help kro sir

    Complaint by AlagurajuT:

    (4 of 5)

    Dear sir
    Iam all ready purchase in reconnect induction that product is technically problem sir in the machine so pls help me in our team sir iam so many time report in store sir



    Duplicate Copy
    Reliance Retail Limited
    (Formerly Reliance Fresh Limited)
    Reliance DX Mini
    Old No 205 & New No 315
    Jawahar Bazar, Karur - 639001
    Store Contcat no.04324-260660
    CIN NO: U01100MH1999PLC120563
    Website:www.relianceretail.com
    Tax Invoice
    ----------------------------------------
    Customer Address:
    ALAGURAJU T
    Flat No: 205
    Flr No: old no205
    Wing: new no 315
    Bldg: .
    Soc: jawher bazzer
    Sec/Loc: .
    Plot No: .
    Street: Karur (Dt)
    Area: Karur H O
    City: Karur
    State: TAMIL NADU
    PinCode: 639001
    Contact# 9629631792
    genevaratha@gmail.com
    Relationship ID: 9629631792
    ----------------------------------------
    your tech expert
    ID: 60543991
    ----------------------------------------
    Place of Supply State Code: 33 TN
    Customer Type : URD
    Supply State GSTN Number:33AABCR1718E1ZW
    ----------------------------------------
    ItemName Qty Amt(Rs)
    HSN/SAC
    ----------------------------------------
    DISCLAIMER: This is a computer generated Duplicate Invoice copy hence seal and signature not required. Any replacement ,
    warranty, guarantee and product liability claim shall be honoured against original invoice only. Reliance Retail Limited. may, at its sole discretion, relax or
    waive any of its conditions mentioned overleaf the original invoice.
    *Product details*

    Reconnect IC RK2201 1EA 1199.00

    EAN#:491581515 8516
    BALANCE DUE 1199.00
    DR/CR CARD x-3993 1199.00
    CardNumber:xxxxxxxxxxxx3993
    AuthCode:898457
    Items Purchased = 1
    GST RECEIPT SUMMARY
    ----------------------------------------
    HSN/SAC Tax Taxable Tax Total
    Rate Amount Amount Amount
    ----------------------------------------
    8516 1016.10 182.90 1199.00
    CESS 0.00% 0.00
    CGST 9.00% 91.45
    SGST 9.00% 91.45
    ========================================
    TOTAL: 1016.10 182.90 1199.00
    ========================================
    THANK YOU
    C#60442980 Dt: 22/08/2020 14:22:01
    S#6470 Txn#9 R#103
    PaymentRefNo#6470103000922082020
    Tax Invoice#647010320501121
    ----------------------------------------
    ----------------------------------------
    DIGITAL ASSIST
    YOUR HAPPINESS IS OUR PRIORITY:)
    If not happy,we will make it right.
    Call:1800 889 1044
    Email:reliancedigital@ril.com
    ----------------------------------------
    AMOUNT INCLUSIVE OF APPLICABLE TAXES
    Reliance Corporate Park,
    Cheques are subject to realization and
    cheque realization.
    goods will be delivered only after the
    ****************************************
    Contact : 04443320283
    GSTN #: 33AABCR1718E1ZW
    Please refer to our Website link


    So pls help me in reliance digital
    This product all ready hand work in store

    complaint regarding USHA food processor by yashveer singh:

    (4 of 5)

    complaint regarding USHA food processor which I bought from reliance digital store Vaishali ---please call @ 9555165832

    Bad service by reliance Resq by Pandurang Malode:

    (4 of 5)

    Last 75 days pending my complaint without resolved close my complaint 8046968330
    Many time send mail but two months later your team information your LED Fiscally damaged but my question way this received my damage led and take approval received by service team last month call your sm but sm not confirmed approval received yes ya no I'm inquiry and received approval mail and send mail anupam kumar. b.m.bade . avinash parera . yunus shaikh but no any resolutions receive till date way purchase your extended warranty and reliance digital store products bad service experience

    Refund pending 8046968330 by Pandurang Malode:

    (4 of 5)

    My question
    1) agar mera led damege tha to fhir approval received kaise kiya
    2) led damage he to 2 mahine tak kya kar raha tha tumhaara service center owner and service manager
    3) maine sub documents submit karne ke bad bhi aap log 2 mahine bad bolte ho ki refund nhi ho sakta
    4) led damage tha to Phir customer ko inform kyu nhi kiya 2 mahine tak kya ukhad rahethe kya service wale

    Non supply of any service for wrong installation of my Carrier Air conditioner... by Muralidhar Majhi:

    (4 of 5)

    Dear friends...i have purchased one Carrier Split AC 1.5ton 5star on dt.10.04.2022 from Reliance digital, sambalpur, odisha...payment made on 07.04.2022 and AC was installed on 10.04.2022...night at 10.00pm...but from 11.04.2022 morning AC is not coling at all..then i have given complaint on 12.04.2022...one personnel frm ResQ came and told me that AC was wrongly installed with complete leakage of gas...but till now dt. 16.04.2022 nobody is listening or repairing or providing any service...not even picking up the phone...the worst service of ResQ team which i have ever seen......plz suggest ...i have committed a mistake by purchasing frm Reliance digital.....

    RESQ plan by Ratish:

    (4 of 5)

    Is the resq plan is fake I hear one the payment done reliance never refund

    Reconnect AC refund related issue by Vinod gautam:

    (4 of 5)

    I made complaint before 1.5month regarding compressor of AC which was under warranty
    Your team made me fool that we r solving this problem soon But they didn’t.
    After 1.5 month they promised me to provide commercial solution. I agreed for it. They picked up my AC 9 days ago and promised to refund within 5 day since pick up date. But till now they didn’t refund.
    Your SM mr. UPendra Mob 97178 40009
    And a member of kota team Mob +91 80058 93905 are highly irresponsible
    I called both of guys 15times a day but they don’t respond.
    Now you tell me what I should do?
    Name Vinod gautam
    Mob 9981173921
    Kota raj.
    Complaint I’d 8051725367

    TV under Extended warranty. Not attended. by V.Balasubramanian:

    (4 of 5)

    Raised a request. Service Engineer visited
    Concluded that MOTHER BOARD DEFECTIVE. SENT A VIDEO WHICH REVEALS THE PROBLEM. BUT SUBSEQUENTLY NO RESPONSE / APPROVAL FROM HEAD OFFICE. PLEASE APPROVE THE REPLACEMENT .ARRANGE TO REPAIR BY TOMORROW

    More Web Traffic Sales for only $199 mo by David Schipper:

    (4 of 5)

    Get more traffic and sales for only
    $199 a month:
    https://adventdigital.net/seo/17-point-plan/

    Call or Text David @ 210-493-6193
    Right away

    David Schipper, CEO
    AdventDigital.net
    Est. 1998
    5 Stars on Google
    BBB A+

    P.S. Why pay marketing companies 1,000 a month?
    Why pay 2,000 a month? (The going rates in the midwest and coastal states)

    Service issue | Complaint | Query | Feedback | Suggestion | Reply