Zaakpay.com Customer Care, Complaint and Reviews

Company Phone Directory Date: 06/22/2017
Zaakpay.com Customer Care Contact Number : +91 11 3001 8008

Zaakpay.com Customer Care Address : 8A, DDA Pocket 1, Sector 7 Dwarka, New Delhi, New Delhi District, Delhi, India - 110075

Zaakpay.com Customer Care Number : +91 959 922 1289

Zaakpay.com Customer Care Toll Free Number : +91 11 3001 8008

Reply / Feedback / Contact Complaint

Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Payment not Processed by Devender:

    (4 of 5)

    Dear Sir,
    I had a payment thru Mobikwik to aditya birla finance Limited on 05.02.2019,Time 19.19.33 (Details attached)and was INR 7535/-. But Now concern is that payment declined but amount debit from my UCO bank account no. 00090110023358. and Still not reversed. Often times i called your customer care but no response .

    Request to you kindly look into this .

    Regards;
    Devender singh
    8743905383

    invoice copy by PULIN SHAH:

    (4 of 5)

    I have noticed from my Amex Card statement dated 02.02.2019 that an amount of Rs.8206/- has been debited to my Card on 19.01.2019 by ZAAKPAY - TRAVEL AGENCY. I do not remember this transaction and hence please inform for what this amount had been debited to my Card. & HENCE DEBITED PL. ISSUE ME INVOICE COPY for audir purpose

    ticket is not booked but amount was deducted by ASHISH SHUKLA:

    (4 of 5)

    SIR,
    today i booked a ticket from ndls to sln from my irctc account ,i pay with your gateway my amount was deducted but the ticket is not generated the booking transaction id is 100001691288280 please kindly look into this matter.

    refund ragarding by deepak babulal shrimal:

    (4 of 5)

    still today i not recd refund of amt rs. 3015/- which is sent by irctc through Zaakpay pg refund reference no. ZP5790DBC56788F ON DTD. 18.02.2019 PNR NO. 8611488668/ IRCTC TRANSACTION ID 100001498508652.Ticket amt. rs. 3596.30/- debit in my ac on dtd. 25.10.2018

    please do the needful

    Didn't received ticket details from irctc nd not even money by Khushboo singh:

    (4 of 5)

    Sir i booked ticket for my 2 family member but I haven't received any details nd ur gate way was not working properly plz clear me with details transactions I'd is 100001703848480 nd 100001703848433 nd 100001703848403.plz

    Refund by Kuldeep Jaspal:

    (4 of 5)

    still i not recd refund of amt rs. 900/- which is sent by irctc through Zaakpay pg refund reference no.100000313030730 ON DTD. 04.03.2019 PNR NO. 2738342802/ IRCTC TRANSACTION ID

    AMount debited from Bank and not recharged/added my mobile by Pratheeskumar:

    (4 of 5)

    Hello,
    Below mentioned 2 transaction Amounts got debited from Bank and not recharged/added my mobile.
    1.PRN# : ZP5856ED483C9F3, Debited amount :INR 220/-, Transaction date: 04-APR

    2.PRN# : ZP8D287D8A8315, Debited amount :INR 23/-, Transaction date: 08-MAR


    Check these 2 issues and get back to me immediately. Otherwise I will move to next level of escalation because this is an repeated issues on recent days.

    refund of rs. 1996/- by anil yadav:

    (4 of 5)

    Dear team
    I have done the transaction through ZAAKPAY as on dated 7.04.19 vide Reference number - AT190980006000010107462 of rs. 1996 /- this transaction has been decline but my credit card payment is done. till the time i have not received refund amount of that transaction.

    kindly help us to refund the decline transaction

    thanks
    anil yadav

    I did not receive a cash refund by jesharam:

    (4 of 5)

    Sir, I did not receive a cash refund, but he was sent by mail
    Dear Customer,
    We wish to inform you that, with reference to refund against PNR Number 8317270458 /IRCTC Transaction ID 100001746032124, an amount of Rs. 5920.0 has been processed as per below details:
    Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:04-Apr-2019
    Refund processing date:06-Apr-2019
    Refund amount:5920.0
    Refund reference no:ZP584d95f77e809
    Payment Option used : Zaakpay PG

    Mr by naveen pandey:

    (4 of 5)

    My transaction ID 100000322549348,the status is showing refunded to your bank and bank name shown is zaakpay Pg but still I didn't got refund yet

    Amount still not yet received from irctc by Dinesh:

    (4 of 5)

    What is this stupid zaakpay. Its already been 3 weeks and I have not received any refund. Your customer service numbers also sucks. There is no proper response from them. If you wont refund amount, I have take legal action around you.

    payment not refund by Ashu:

    (4 of 5)

    I was booked my train ticket 27 mar 2019 but payment will be done but train ticket not booked
    So my payment not refund so plz take action

    Payment deducted by Modi Ajit Kumar:

    (4 of 5)

    Hello Authorities I have made order in uber eats yesterday night my money got deducted and the restaurant owner declined my order and I did not got payment back and please respond ASAP oresle I will raise in consumer forum Transaction I'd 201905052245/912517896289/

    Ticket refund problem by Naved anjum:

    (4 of 5)

    Please call me otherwise customer care number

    PAYMENT MADE ON 12TH JUL 2019 FROM UTS MOBILE APP THROUGH MOBIKWIK ZAAKPAY, SEASON TICKET NOT BOOKED NOR AMOUNT CREDITED TO WALLET by Mohammedbaqar Z Qureshi:

    (4 of 5)

    PAYMENT MADE ON 12TH JUL 2019 FROM UTS MOBILE APP THROUGH MOBIKWIK ZAAKPAY, SEASON TICKET NOT BOOKED NOR AMOUNT CREDITED TO WALLET BUT AMOUNT 955.20 DEBITED AND NOT YET REFUNDED TO ME / CREDITED TO MY BANK ACCOUNT.

    I HAVE ATTACHED SCREEN SHOT OF THE SAME

    PLEASE LOOK INTO THE MATTER AT THE EARLIEST

    Refund not received by Shashikant Patole:

    (4 of 5)

    my amount has been deducted Ref info-INB/675678736/ZAAK ePAYMENT SERVICES PVT. during irctc tarin ticket bokking. ticket was not booked but amount has been deducted Rs 832.78/- pls refund my deducted amount.

    Refund not received by Shashikant Patole:

    (4 of 5)

    my amount has been deducted Ref info-INB/675678736/ZAAK ePAYMENT SERVICES PVT. during irctc tarin ticket bokking. ticket was not booked but amount has been deducted Rs 832.78/- pls refund my deducted amount.

    Complaint Refund Not Received by PEDDIRAJU BANDARU:

    (4 of 5)

    my amount has been deducted Ref info-ZP58D25AD5477CFZAAK ePAYMENT SERVICES PVT. during flight ticket bokking. ticket was not booked but amount has been deducted Rs 3295.99/- pls refund my deducted amount.

    REFUND by Manoj kashid:

    (4 of 5)

    I have did transition on 10 July for booking railway ticket. But it get cancelled and refund processed by railway on 15 July. Still money is not deposited in account. Kindly help me out from this issue.

    Refund by Suraj:

    (4 of 5)

    Transaction id 100001900091229
    Not refund my amount
    Please give refund me

    Service issue | Complaint | Query | Feedback | Suggestion | Reply