Zaakpay.com Customer Care, Complaint and Reviews

Company Phone Directory Date: 06/22/2017
Zaakpay.com Customer Care Contact Number : +91 11 3001 8008

Zaakpay.com Customer Care Address : 8A, DDA Pocket 1, Sector 7 Dwarka, New Delhi, New Delhi District, Delhi, India - 110075

Zaakpay.com Customer Care Number : +91 959 922 1289

Zaakpay.com Customer Care Toll Free Number : +91 11 3001 8008

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    Refund of cancel irctc ticket by Sandeep:

    (4 of 5)

    I wish to inform you that, with reference to refund against PNR Number 2507663922 /IRCTC Transaction ID 100001246084674, an amount of Rs. 1160.0 has not been processed yet as per below details:
    Refund amount:1160.0
    Refund reference no:ZP56acd0ad7edd5
    Payment Option used : Zaakpay
    Kindly refund as 7 day over.

    Reefund by Mohd Aslam:

    (4 of 5)

    Refund not received agst railway transaction

    Cancelled Ticket Amount not credited in bank account by Ashish Srivastava:

    (4 of 5)

    Dear,

    I cancelled my ticket on 27-Apr-2018, but still I haven't received refund from your side and IRCTC has shown that the amount have been refunded
    Although I got a mail from your side that the refund has been processed but still I haven't received.

    Transaction Details are as follows:

    Cancellation ID: 100000233757394
    Transaction ID : 100001151431851
    Cancellation Date: 27-Apr-2018
    Amount to be Refunded : Rs. 1400

    Refund processing date:28-Apr-2018
    Refund amount:1400.0
    Refund reference no:ZP564c08d3c7a1f
    Payment Option used : Zaakpay PG


    Kindly let me know up to when this will be credited back to my account, as it's already being more than
    16 days. Although I cancelled another ticket on same date & time and it's refund amount is credited in
    my bank account.

    Hoping for your kind revert.

    Failure of transaction after payment through mobikwik debit cards option by Ressul Raj P:

    (4 of 5)

    Sir I booked ticket on 22-05-18 for the journey from parassala to madurai by train 56701 on 24-06-18 through Web site irctc. But the transaction was failed after payment Rs 250 deducted from my bank SBI . My POS number is 470000000231161 at Indian Railways Catering Txn#902628.
    But ticket was not reserved. Please refund the amount Rs 250
    Details IRCTC train tickets reservation
    Transaction id :100001277731556
    Booking date :22 may 2018
    Payment status :Pending from bank
    Transaction amount Rs 250
    Failure reasons :No response from bank
    Bank name :zaakpay PG
    Please refund my Amount Rs 250
    Ressul raj
    Mobile 9488960359

    Cancelled Ticket Amount Not Credited In Bank Account by Ritesh Kumar:

    (4 of 5)

    Cancelled Ticket Amount Not Credited In Bank Account Zaakpay ID:ZP56d50be4f9679

    payment deducted from my account but recharge is not done by love varshney:

    (4 of 5)

    i m recharging my jio of rs 399 at 01:31 p.m. 21-06-2018 through mobiqwik application .amount is deducted from my account but recharge is not done .

    recharge not done but amount is deducted by love varshney:

    (4 of 5)

    i am recharging my jio plan of rs 399 at 01:31 p.m. 21-06-2018 through mobiqwik application . amount is deducted from my bank account but recharge is not done .
    TRANSACTION ID - S86212379
    REFERENCE NO.- 817213225360

    Irctc failed transactions by Nitesh ramakant rane:

    (4 of 5)

    I had book tickit on dated 23-06-18. But it's showing payment declined (image attached). But same amount is dedected from bank account (statement copy attached).

    Kindly do the needful urgently.

    MR by M SASIDHARAN NAIR:

    (4 of 5)

    I have noticed from my Amex Card No. 3769-36436941000 statement dated 28th June, 2018 that an amount of Rs.3090/- has been debited to my Card on 31.05.2018 by ZAAKPAY - utilitsies. I do not remember this transaction and hence please inform for what this amount had been debited to my Card.

    Failed transaction Amount not refunded by Rishi Jha:

    (4 of 5)

    Amount debited against transaction ID 100001322783316 is Not refunded till date. Axis Details are as below

    22-06-2018
    INB/584554760/ZAAK ePAYMENT SERVICES
    PVT. LTD./ 246.80 318302.11

    Req - Refund for non booking of train tickets by Karthika M:

    (4 of 5)

    Dear Sir,

    I tried booking TATKAL tickets from Madurai to Chennai on 23 June 2018 through IRCTC mobile app, though tickets were not booked but the amount of Rs.941.80 has been debited twice = Rs.1883.60 (since I tried booking twice).

    I contacted my bank regarding this transaction, they confirmed that payment is credited to Zaak ePayment Ltd and provided the payment reference number.

    Transaction 1 : INB/584612099/ZAAK ePAYMENT SERVICES PVT.LTD./ for Rs.941.80 --> Zaak e Payment ref: ZP56F48AIE5F242

    Transaction 2 : INB/584612979/ZAAK ePAYMENT SERVICES PVT.LTD./ for Rs.941.80 --> Zaak e Payment ref: ZP56F48AC652C6B

    Failed Transaction Amount Not Refunded by Karthika:

    (4 of 5)

    Dear Sir,

    I tried booking TATKAL tickets from Madurai to Chennai on 23 June 2018 through IRCTC mobile app, though tickets were not booked but the amount of Rs.941.80 has been debited twice = Rs.1883.60 (since I tried booking twice).

    I contacted my bank regarding this transaction, they confirmed that payment is credited to Zaak ePayment Ltd and provided the payment reference number.

    Transaction 1 : INB/584612099/ZAAK ePAYMENT SERVICES PVT.LTD./ for Rs.941.80 --> Zaak e Payment ref: ZP56F48AIE5F242

    Transaction 2 : INB/584612979/ZAAK ePAYMENT SERVICES PVT.LTD./ for Rs.941.80 --> Zaak e Payment ref: ZP56F48AC652C6B

    refund balance by Parveen sharma:

    (4 of 5)

    i tried general ticket From loharu to jodhpur 2 ticket train no 22421 booking date 01-07-2018 jornay date 03-07-2018 Thought tickets were not booked but the amount of 1540rs has been debited transaction id 100001335879666 please refund my balance in my bank account

    Refund of cancellation amount of railway booking by Nitya viswanathan:

    (4 of 5)

    PNR No. 2147727915 ticket was cancelled on 1st July 2018 but the amount us not credited in our account.IRCTC refund status is showing it is refunded. Pls refund the amount to our account.

    ticket refund issue by shravan jha:

    (4 of 5)

    I have booked ticket in general quota on 14 july 2018. i got waiting list train no. 12566 for the date 11 nov 2018. i cancel the w/l/ ticket. Received massage in my registered mobile no. That rs. 3970/- will be refunded. Till date refund amount was not received in my bank a/c. when we checked our irctc website a/c found false massage is showing that rs. 3970/- was refunded on 15july 2018 through zkpy bank.
    Sir, please resolve the issue and send refund to my registered bank of india account.
    Pnr no. [protected]
    Transaction id: [protected]
    Refund id: [protected]
    Refund bank name: zkpy bank
    Refund date: 15 july 2018

    Payment not confirmed by Amit bhati:

    (4 of 5)

    I have paid payment of kredit bee but not confirmed till now

    refund by prem kumar marwah:

    (4 of 5)

    by mistake I paid you Rs. 10,000 your
    reference no. 000014170933. It is requested to pl. refund the money as soon as possible.

    Refund by Venkata Sreenivasarao .Ch:

    (4 of 5)

    I booked three tickets on 30-12-2017 having PNR.No.2502879952. The same was cancelled on 09-04-2018 having Trans.Id.100001104753378 and Refund I.D is 100000229482192. Though it shows refunded, till today amount of Rs.4,890/- is not credited to my bank SBI account. Please persue the matter as early as possible.

    payment by devi:

    (4 of 5)

    MY ELECTICITY BILL I AM PAYING FROM YOUR SIDE BUT PAYMENT DEDECTED FROM YOUR SIDE BUT NOT PAID TO ELECTRICTY ACCOUT AND NOT RETURN TO MY ACCOUT TILL NOW 25/8/2018 YOUR SIDE DEBIT FROM MY ACCOUNT TILL DATE NOT RECIVED PLS. SEND YOUR CUSTOMER CARE NUMBER ALSO ALL NUMBER CLOSED FROM YOUR SIDE
    THANKS
    DEVI (9462090501

    Payment deducted by transaction should be failed by Vikas Narendra Yadav:

    (4 of 5)

    Hi sir when I pay my amount by kredit bee by net banking the amount be deducted by bank and the transaction should be failed than I call the axis bank customer care he said me your transaction should be successful by bank from zaakpay so please contact for zaakpay they should refund your money back

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