Maruti Insurance Customer Care, Complaints and Reviews
Yellow Pages Business Directory
Date: 05/06/2017
- State : Delhi
- City : Central Delhi
Maruti Insurance Customer Care Address : Plot No - 1, Nelson Mandela Marg,Vasant Kunj, New Delhi, New Delhi District, Delhi, India - 110070
Maruti Insurance Customer Care Contact Number : +91 11 4678 1000
Maruti Insurance Customer Care Number : +91 11 4678 1022
Maruti Insurance Customer Care Toll Free Number : +91 11 4678 1011
Maruti Insurance Customer Care Helpline Number : +91 11 3377 4477
Maruti Insurance Customer Care Query Number : +91 11 4678 1033
Maruti Insurance Customer Group Care Complaint Number : +91 11 4678 1044
Maruti Insurance Customer Care Contact Number : +91 11 4678 1000
Maruti Insurance Customer Care Number : +91 11 4678 1022
Maruti Insurance Customer Care Toll Free Number : +91 11 4678 1011
Maruti Insurance Customer Care Helpline Number : +91 11 3377 4477
Maruti Insurance Customer Care Query Number : +91 11 4678 1033
Maruti Insurance Customer Group Care Complaint Number : +91 11 4678 1044
Service issue | Complaint | Query | Feedback | Suggestion | Reply
harassment by JAGMOHAN MOTORS BAHALGARH ROAD SONIPAT by sunil chhikara:
(4 of 5)
With profound grief I would like to draw your kind attention that on 02.06.2017 I received a telephonic call from JAGMOHAN MOTORS SONIPAT that insurance of Maruti Car A star bearing No.HR10T 4801 is due on 26.06.2017 and requested for renewal. She was requested to get the policy delivered at my home on Saturday (17/06/2017) and get policy amount then & there immediately. On 19.06.2017 I rang a call at JAGMOHAN MOTORS -9812000434 and requested for insurance policy.She submitted that I am busy with some other assignment, did not respond properly and disconnect the call without giving proper response.
On 19/20.06.2017 I again made a call at JAGMOHAN MOTORS. The call was attended by Ms. Seema and assured to get Insurance Policy delivered today itself. I am sorry to say that the person of JAGMOHAN MOTORS delivered estimate only and demanded a sum of Rs.5300/- and assured to deliver the Policy after 3 days.
This is unethical practice that when a customer is paying demanded amount in cash, why the policy is delivered after 3 days. Its totally harassment to consumer. With this grief and harassment I preferred to approach United India Insurance Co. Ltd. and get insurance on premium of Rs.4722/- on same insured amount,
Keeping in view the above facts, kindly arrange to get this case examined and stop this mal-practice of harassing customer and charging extra amount.
SUNIL CHHIKARA,
1034, SECTOR-14, SONIPAT
8901358754
Inquiring about policy by Deepak Singh Bisht:
(4 of 5)
Dated: 12-Aug-2017
Policy No: 900110953/R39890979
Dear Mr. DEEPAK SINGH BISHT,
We thank you for your continued patronage with Maruti Insurance ! .
You have chosen an insurance policy that offers you best value for your money.
Maruti Insurance offers you dual benefits - Protection for your car and complete peace of mind for yourself !
In case of you need to make a claim on your policy, all you need to do is to inform a Maruti Suzuki Authorised dealer or contact us at (011/022/033/044) 33774477 and we will take care of everything from picking up the damaged vehicle, intimation to Insurance Co, arranging survey, coordinating for repairs to getting the claim settled with Insurance co.
The key features of Maruti Insurance¬ that differentiate it from common motor insurance policies available in the market are –
Near Cash-less* post accident repairs -
You do not need to pay total repair charges – you pay only your share as per policy terms & conditions and repaired vehicle is delivered to you. Amount payable by Insurance co. is settled directly with the repairer taking away all your claim settlement hassles.
Quality repairs within Maruti Suzuki network -
Claim vehicles are repaired by trained technicians using Maruti Suzuki Genuine Parts (MGP) at state of the art workshop facilities ensuring highest quality & repair standards.
Fair & transparent claim settlement –
You are not forced to compromise on quality & safety unlike it happens with many other insurance policies, where, in order to minimize repair costs, you are forced to go to road side workshops or accept repairs for what needs replacement. No deduction even for salvage.
Primary objective remains to provide a fair settlement of the claim for our customers and not to minimize the cost.
Services available across the country in a seamless manner –
We have arrangements with entire Maruti Suzuki dealer network spread across 900 cities who assist you for renewal of your policy and services like endorsements and cash-less*claims.
Dealer assisted FREE Towing facility up-to an amount of Rs.1500/-
No wonder Maruti insurance enjoys the patronage of nearly 4 Million Maruti Suzuki customers today !
Once again we thank you for choosing Maruti Insurance & wish you happy & safe motoring.
Best Wishes,
Surendra Srivastava,
May I know weather my this policy is of 0 def or otherwise, please accord priority.
Regards Deepak Singh Bisht
Unable to proceed mutliple damages by Hitesh sharma:
(4 of 5)
Sir,
I Hitesh Sharma want to lodge a complaint against “The new India Assurance Co. Ltd.”. I have Maruti Swift ZDI which is insured through the above mentioned company since January 2015 and further renewed every year. My car is insured till January 2018, Policy no. 98000031160304914050 with zero depreciation cover. So I am paying higher amount as compare to normal insurance cover.
My car got hit by three sides due to sudden break by 3 consecutive cars in my front and 1 bike hit at my back and when I tried to save the accident by moving the car by my side the running board was also affected by the laying stones near the divider (as some metro construction was going on) on 28th September 2017. I went to the Bagga link Maruti service center, Vasant kunj, New Delhi on the same day and claimed for the insurance for front, back and side running board of my vehicle. They kept my car and asked for car RC, Insurance papers and my driving license, which I submitted at the same time. I was told that the insurance company survey will be held and they will confirm that what all will be covered under the insurance. I did not have any call from the insurance company but I got the SMS from Bagga Link service center with ref no. JC17009191 that estimated date of delivery of my car is 5th October 2017, and they have received our vehicle to satisfaction. But on 30th September 2017, I got the call from the Bagga Link service center and they conveyed that only front side of our car will be covered.
Then I spoke to insurance company’s customer care no. and they told that for full cover I need to give the FIR report and they are unable to cover multiple damage ever. I was not told to Submit FIR report on the same day when I got the accident, now after 2 days how can I file FIR for back date? I have claimed for the insurance for the first time in three consecutive years and now I am so much clear that the company is not going to execute my claim ever, which is really very disappointing. I want to take some strict action against this behavior of insurance company.
Regards,
Hitesh Sharma
Mob : 7840009212
HR13H 5703 by Raj kumar:
(4 of 5)
No call received for verification of insurance
Yet to receive Car insurance renewal copy by murugesan:
(4 of 5)
I had paid the insurance amount for renewal on 08/01/2018. On 10/01/2018 they finished their verification. On Saturday 13.01.2018 myself only contacted yr insurance company and I talked with one of yr executives and they assured me that you will get it on Monday 15.01.2018, till now i didn't get the copy. Since my insurance going to expire on 20.01.2018, the same also I had explained to them. so kindly look into this matter and make arrangement for the same. Sir, these type of ignorance and lapses will spoil your name.
Thanking you.
care insurense by vivek goswami:
(4 of 5)
I submit insurense amount On november but till now not reached
policy certificate reg: by ramachandran.v.k:
(4 of 5)
I request to your office staff mob no 9846060880 to send my policy certificate kl 18j7239 maruthy omni car.Isent my mail i d also and reminding three times pl take action to get the same;
policy certificate by ranachandran.v.k:
(4 of 5)
My car no kl 18 j 7239 omni.I request your staff [mob. no 9846060880 ]but no responce.so pl arrange it;
policy certificate reg: by ramachandran.v.k:
(4 of 5)
I request to your office staff mob no 9846060880 to send my policy certificate kl 18j7239 maruthy omni car.Isent my mail i d also and reminding three times pl take action to get the same;
Accidental Car Repair by Husang Rai:
(4 of 5)
Sub- Request for the repair of Accidental Car
Ref: Policy No & Type- MOP45030G9
Vehicle # UP16 BP 9598, Ciaz Car, Grey Color,
Location- Car standing at Vipul Motors, Noida
Dear Sir,
I was going to Haridwar for the Asthi Vishargen of my Tau jee (He has no son) with my family. On the way it was raining heavily. After filling petrol, car was stopped at the Air Filling Station of petrol pump for filling the air. Meanwhile an untrained bike driver hit the right side of car damaging BUMPER, Right side cover, RHS front light broke and came out. Due the hit and jerk my 3-year daughter who was inside, her head hit with the front screen resulting in its damage.
So car was temporarily repaired to go to Haridwar for the Asthi Vishargen and perform puja for peace of holy soul of my beloved Tau Jee (Uncle).
Sir, my vehicle was inspected/surveyed by Mr. Yogesh Goel (Mob-9717480011). He has allowed to the Replace/ repair of front Bumper, RHS cover but not approving the replacement of front glass which also damaged at the same time without giving any justified reason.
I hope your good self will consider this genuine case and advise concerned for the replacement of damaged front glass.
Damaged vehicle is at Vipul Motors, Noida.
An early action will be highly appreciated.
Snaps of damaged vehicles are also attached herewith for your reference.
certificate not received by a.nagesh kumari:
(4 of 5)
Hi i paid my renewal to my car AP9BB 3611 ON 26TH JULY. But still my certificate not received. Can u check. my mobile no is 8978555894
Refund of excess premium by Lalit Singh:
(4 of 5)
Maruti Insurance — refund of insurance pain in excess
1 Review
La lalit52 on Nov 4, 2018
Mark as Resolved
I have paid insurance premium due to wrong link sent to me by rana motors. The excess payment is not refunded to me even after one month.
Pls refund the excess premium paid else i have left with no option except file the complain before consumer forum for cheatig and fraud
The details are as follow
Regn no hr 26 ck 7267
Name lalit singh
Dealer name rana motor sec 14 idc gurgaon
Lalit Singh
9899265870
INSURANCE REGARDING by RAJIV KOUL:
(4 of 5)
I renewed my maruti swift JK-02-AV-1888 insurance through online on 11 Feb., 2019, but as on date I didn’t receive the hard copy of my policy number: 42200031181142991173 on the address given in the policy. It is therefore requested to your good self to kindly look into the matter and dispatch the hard copy of my policy as early as possible.
Thanking you,
Yours sincerely,
(Rajiv Koul)
Qtr. No:331,
Block-P, Tophsherkhania,
Jammu-180007
7006864049
renewal policy no:64020031191143929643 by Shanthi c:
(4 of 5)
As per your message send to my mobile in four hours time i should get soft copy after the payment but yet not received any message
non receipt of hard copy of insurance certificate by Radhakrishnan:
(4 of 5)
insurance certificate for my car ins. policy no MCP5581303 renewed on 12 May 2019 not yet received. please expedite through courier earliest.
thanks
E Radhakrishnan
#7760144087
non receipt of hard copy of insurance certificate by Radhakrishnan:
(4 of 5)
insurance certificate for my car ins. policy no MOP5581303 renewed on 12 May 2019 not yet received. please expedite through courier earliest.
thanks
E Radhakrishnan
#7760144087
Policy didt reached by Pankaj sharma:
(4 of 5)
Why the hard copy not reached on my address
Complaint Regarding My Celerio Car 9639 by Mayur Chheda:
(4 of 5)
Dear sir
I had given my car to your authorized dealer KTS automotive Byculla West Branch to repair my car. The insurance company gave approval on 9th December but I have still not received my car. On regular follow ups with them they have now said that maruti has not sent the parts so now you shall get your car on 25th December.
This is not correct and I demand compensation for my travelling expense since it's not my fault for this delay. Below are the details mentioned about my car repairs
[12/7, 11:55 AM] Bhaven Chheda: Dear Customer,your claim-3119285626 has been re-assigned to JAYESH PARAB Contact 7303766321. Survey will be completed in max 1 working day.He would get in touch with you shortly
[12/7, 11:55 AM] Bhaven Chheda: Dear Customer, Post confirmation of liability from us, kindly ensure that the invoice is generated by the repairer in the name of Reliance General Ins Co. Ltd with our address and GSTIN number . Kindly contact JAYESH PARAB @ 7303766321 for further details.
Warm regards
Bhaven Chheda
9819884500
Regarding policy renewal by krishna kant sharma:
(4 of 5)
insurance certificate for my car ins. policy no Mp06ca8199 renewed on 15March 2020 not yet received. Please send me soft copy hard copy as soon as possible
Renew policy by Dinesh sharma:
(4 of 5)
Due to covid 19 i m unable to renew my policy. So Akansha automobile cant support on this . After renewal date akansha automobile service tell my policy will b lapse. So please provide me grace period due to covid 19.
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