Complaint Accidental Car Repair

  • Maruti Insurance Customer Care, Complaints and Reviews - Accidental Car Repair
    Husang Rai on 2018-08-01 12:10:46

    Sub- Request for the repair of Accidental Car

    Ref: Policy No & Type- MOP45030G9

    Vehicle # UP16 BP 9598, Ciaz Car, Grey Color,
    Location- Car standing at Vipul Motors, Noida

    Dear Sir,

    I was going to Haridwar for the Asthi Vishargen of my Tau jee (He has no son) with my family. On the way it was raining heavily. After filling petrol, car was stopped at the Air Filling Station of petrol pump for filling the air. Meanwhile an untrained bike driver hit the right side of car damaging BUMPER, Right side cover, RHS front light broke and came out. Due the hit and jerk my 3-year daughter who was inside, her head hit with the front screen resulting in its damage.

    So car was temporarily repaired to go to Haridwar for the Asthi Vishargen and perform puja for peace of holy soul of my beloved Tau Jee (Uncle).

    Sir, my vehicle was inspected/surveyed by Mr. Yogesh Goel (Mob-9717480011). He has allowed to the Replace/ repair of front Bumper, RHS cover but not approving the replacement of front glass which also damaged at the same time without giving any justified reason.

    I hope your good self will consider this genuine case and advise concerned for the replacement of damaged front glass.

    Damaged vehicle is at Vipul Motors, Noida.

    An early action will be highly appreciated.

    Snaps of damaged vehicles are also attached herewith for your reference.