National Highways Authority of India [NHAI] Customer Care, Complaints and Reviews

TollFree Number Date: 05/07/2017
NHAI Customer Care Address : G 5&6, Sector-10, Dwarka, New Delhi, New Delhi District, Delhi, India - 110 075

NHAI Customer Care Contact Number : +91 11 2507 4100+91 11 2509 3507

NHAI Customer Care Number : +91 11 2507 4200

NHAI Customer Care Toll Free Number : +91 11 2509 3514

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    Aapke toll pe kiye gaye missbehave ke sambhandh m by Ganesh Meena:

    (4 of 5)

    Sir m ganesh meena add:- vpo vatika teh. Sanganer dist. Jaipur..aapka jo toll jaipur m h iska name sitarampura toll h jo ki jaipur rinroad p h jo ring rod nh8 ko agra road se jodti h .. vaha se m aaj aa raha tha gadi m meri wife thi,mother thi,and mosi thi or meri gadi aapke toll sitaram pura se gujar rahi thi jisme toll valo ne near by village ko free kar rakha h jisme vatika village bi aata h or m vatika village ka rahne vala hu..meri kuch din pahle shadi hui thi or shadi m gadi di gai thi uska no. Rj 45 cr 1757 h jo ki meri wife k name se h jo vatika m mere sath rahti h ..or vatika village ko toll free kiya gaya h fir bi meri gadi ko free nahi kiya jabki maine gadi ki rc bi dikha di, mera licence bi dikha diya fir bi puchne p yaha k karmchariyo ne battamiji se baat ki manager ke paas bheja usne bhi mujse battamiji se baat ki or muje baad me dekh lene ki dhamki bi di or apne employee ko meri or gadi ki photo lene k liye bola ki iski phone m photo le m ise baad m dekh lunga....plz sir meri is complaint ko accept kare or jaipur ringroad p toll name sitarampura se sampark kar muje satusth kare ..muje ummid h aap ispe gor karenge ..

    Thanks

    Aapke toll pe kiye gaye missbehave ke sambhandh m by Ganesh Meena:

    (4 of 5)

    Sir m ganesh meena add:- vpo vatika teh. Sanganer dist. Jaipur..aapka jo toll jaipur m h iska name sitarampura toll h jo ki jaipur rinroad p h jo ring rod nh8 ko agra road se jodti h .. vaha se m aaj aa raha tha gadi m meri wife thi,mother thi,and mosi thi or meri gadi aapke toll sitaram pura se gujar rahi thi jisme toll valo ne near by village ko free kar rakha h jisme vatika village bi aata h or m vatika village ka rahne vala hu..meri kuch din pahle shadi hui thi or shadi m gadi di gai thi uska no. Rj 45 cr 1757 h jo ki meri wife k name se h jo vatika m mere sath rahti h ..or vatika village ko toll free kiya gaya h fir bi meri gadi ko free nahi kiya jabki maine gadi ki rc bi dikha di, mera licence bi dikha diya fir bi puchne p yaha k karmchariyo ne battamiji se baat ki manager ke paas bheja usne bhi mujse battamiji se baat ki or muje baad me dekh lene ki dhamki bi di or apne employee ko meri or gadi ki photo lene k liye bola ki iski phone m photo le m ise baad m dekh lunga....plz sir meri is complaint ko accept kare or jaipur ringroad p toll name sitarampura se sampark kar muje satusth kare ..muje ummid h aap ispe gor karenge ..

    Thanks

    Regarding wrong deduction of toll charges at Duhai point- EPH by Anirudh Chauhan:

    (4 of 5)

    I have entered the eastern peripheral expressway at kundli point and exited at Duhai Ghaziabad. Charges were automatically deducted through fast tag. I Paid Rs 175.0 toll for UP14EM9941 at Duhai. TxnId: 0010032301010808135668 which should have been rs85/- for one way. Kindly look into the matter and arrange the refund. Thanks and Ragards, Anirudh Chauhan-9250000438

    Change of name and addition of nominee by Mukti De:

    (4 of 5)

    dear Sir,
    I submitted my all documents including original bond certificate on 11/01/2023.
    please inform me the updated bond status .
    Thanks and regards.
    Mukti De

    Change of name and addition of nominee by Mukti De:

    (4 of 5)

    dear Sir,
    I submitted my all documents including original bond certificate on 11/01/2023.
    please inform me the updated bond status .
    Thanks and regards.
    Mukti De

    WORST MAINT OF TOILET BLOCK by VIJAY R KHARCHE:

    (4 of 5)

    I was travelling on NH 151 A and stopped at Dharampur Danta Toll to use the washroom. The toilet block maintained at this toll plaza were in worst condition. The tiles were full of dust and muddy, flush tank was broken, toilet seat were also missing. Overall in very dirty condition. Similar feedback was given by my wife for the ladies block and she could not use it. What's the use of providing the toilet block and not maintaining it . Hope you will take up with concerned to ensure that these are maintained neat and clean. Awaiting feedback

    About toll tax rate increase too high by Syed junaid ali:

    (4 of 5)

    Sir,
    Toll tax amount increase in all toll plaza in india,
    I want to reason, all lorry onwer are crying to pay because transport charges are to low, desial rate too high and toll tax, road tax ,RTO fees amounts are too high, what are you doing sir plz kindly request to niteen gatkari ji, all toll plaza rate dicress to do for lorry owner......

    Open and highly unsafe water trench by KULDEEP VERMA:

    (4 of 5)

    Sir,
    This is to inform you that in Fatehpur distrct (Uttar pradesh ) at Lodhi Gunj charaha underpass the service lane side channel is in open condition, till date many persons injured due to falling into this open channel. Please cover it as soon as possible for public safety.

    54EC bond nomination change procedure by V. Madhvamuni:

    (0 of 5)

    Sir
    Please let me know the procedure for changing the nominee in NHAI 54EC Bonds.

    Toll plaza way bridge by Rajendra Sharma:

    (0 of 5)

    Dear sir
    Kindly consider to your toll plaza
    Hear is all way bridge not aligebal standard majorment kindly check avry toll plaza way bridge

    Maintenace of Eastern peripheral Highway by Rajesh Kumar Sharma:

    (0 of 5)

    On 2nd april 2023 had travelled and was surprise to see the road quality from PALWAL TO Ghaziabad side . It was so bed condition of road and due to that lot of bumps were present during full journey , is any team moinetr its quality while they are charging and what report they generate for repairing of road. I request to consider my request and return my toll charges which had paid by me for this trip.

    NHAI 54 EC Bonds interest not credited by Vijayalakshmi Sudhakar:

    (0 of 5)

    Interest on my NHAI Bond no 2214160 has not been credited to my bank account. My bond numbers are 222552703 to 222553027. Interest was due on April 1. I am a retired person and the delay causes difficulty to me. Pl expedite

    Kaza Vijayalakshmi Sudhakar
    Phone 9820139924

    Toll plazza charge by Amal:

    (0 of 5)

    Can i know the exact charge at paliyekkara toll plazza who is travelling without an fast tag.

    CHANGE OF NOMINEE by Bidya Nand jha:

    (5 of 5)

    I have purchased a Non Convertible Redeemable taxable bonds, for which I want to change the Nominee. Please advice the procedure for the same

    Nh 66 is blocked since 6 hours , when called 1033 , they dont have a clue by Srinivas:

    (1 of 5)

    Bad service , google maps is better than calling nhai

    Complaint - Waited for more than 10 minutes by Ashwani Kumar:

    (1 of 5)

    I have waited more tha ten minutes on toll Jaloli toll tax. But when I asked for three minutes policy, they have denied for that. According to them, they do not know about this rule.
    If toll plaza can not follow the instructions of Indian Government then why are they getting the charges from people
    He told me his name Deepak.

    Regards
    Ashwani Kumar 8527513980

    Toll plaza awaid wasooli by Mani:

    (0 of 5)

    Hmar car jis ka no up22u3804 ji ke toll plaza dalpatpur pr jo hmare car 2 mint tk Lin main khadi hui line main hone ka baad bhee hmare car ka tool liya gya ha jo ki bilkul awaid ha kirpya hmara tool wapas Kiya jye nehi toh hmm kanooni karwaye ki jye ge

    Misbehave by Abhishek khanna:

    (0 of 5)

    Employees of toll are talking rudely and misbehave

    wrong toll tax by anil kumar:

    (0 of 5)

    i have entered on KMP from Mavikala toll on dated 15/6/23 at 8.44am from delhi side with vehicle HR10Z4899 having valid entry receipt and out at Jahakuli toll distance both toll is hardly 15km toll tax should be <50Rs. but toll tax as per message to me is 280Rs .my card having balance 250Rs also message received my fast tag is black listed that is blender need strict action /solution that issue

    thanks & Regards
    Anil kumar
    8477899451

    wrong toll charge by Anil KUMAR:

    (0 of 5)

    i my self Anil kumar entered at KMP toll plaza on 15/6/23 time 8.44am from Delhi side with vehicle HR10Z4899 .i have entry receipt and left toll plaza Jahakuli at 8.55am .distance between both plazaes is hardly 15km so toll tax should be max <50Rs .while i have received message of 280 Rs.and also message my Fast tag become black listed due to insufficient balance. in fast tag i have 250Rs(150 in fast tag+100 in wallet) at that time ,that is negligence of work need corrective action by authority .and short out the issue
    Thanks & Regards
    Anil Kumar
    8477899451

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