ASSAM Reliance Nodal Officer
Mobile Service Center
Date: 03/19/2015
ASSAM Reliance Nodal Officer
Reliance Customer Care No.
Postpaid : *222
Prepaid : *333
Address : Ms. Tina Ghosh
Mega Plaza, 3rd Floor,Christian Basti, G.S. Road
,Guwahati – 781005, Assam.
Phone : 09864019990.
Email : Rtlnodalofficer.Assam@relianceada.com,
Fax: 0361-2341495
Reliance Customer Care No.
Postpaid : *222
Prepaid : *333
Address : Ms. Tina Ghosh
Mega Plaza, 3rd Floor,Christian Basti, G.S. Road
,Guwahati – 781005, Assam.
Phone : 09864019990.
Email : Rtlnodalofficer.Assam@relianceada.com,
Fax: 0361-2341495
Service issue | Complaint | Query | Feedback | Suggestion | Reply
ISSUE WITH RELIANCE SERVICES by Joy Saha:
(4 of 5)
Hi Concerned Person,
I have been a customer of Reliance since long and my entire family also use reliance services. My number is 9864013195, which was taken in Guwahati but recently almost 1 year ago I shifted to Mumbai and now to Bangalore but still I am using the same number. Now since yesterday afternoon I am facing a issue wherein my outgoing calls are activated but when anyone is trying to call me is finding my cell phone to be switched off and I am also unable to send messages.
After that I called up reliance customer care and was connected to Jitumani, who wasn't even able to understand my issue and also wasn't able to provide me with the TAT. On my request to connect me to a superior, he replied that 'all are busy now, one will call me within 2 hours', how can one connect me when there is an issue with my incoming calls? Quality of customer satisfaction: PATHETIC.
Now my issue still unresolved, I tried calling the customer care again today morning and was connected to Parashmoni. After making her understand about everything she came up with an excellent question, "Sir, are you making local calls or STD calls?". Someone please let me know how does my outgoing calls to local or std numbers is related to my incoming calls issue?
After that I had requested Parashmoni to connect me to her superior, and she connected me to Ms.Garima, please let me tell that I was expecting that at least the superiors in your customer care center would have a bit of sympathy and empathy. She also gave me the same understanding that I have to wait for 3 working days for my issue to get resolved. With no understanding of the urgency, she also displayed a sheer show of immaturity.
Come-on this is the contact point of mine and I am losing my business since yesterday. Kindly get it resolved and let me re-phrase my words: "RELIANCE CUSTOMER CARE executives and the Senior person whom I had spoken to might be good people but are pathetic on customer satisfaction. If permissible kindly go through my calls that I made from my number yesterday and today. And also please let me know that whether I should continue with Reliance or is it high time for me to PORT.
You can connect me on 09972963933.
Regards,
Joy Saha.
Not Reaching eazy reacharge by :
(4 of 5)
Dear mam I have tried to recharge my number with 3G pack from two days but fails to recharge I have 1100mb in my account so please credit in my a/c when your system updated thanking you
9864716542
Not update paid bill amount. by Pankajchabukdhara:
(4 of 5)
Sirr my outstanding bill amount is 386....i have paid 386 on 5-9-2015 nd again paid samee bill 385 on 6-9-2015 Not yet update on my number.....which has been deduct my account through net banking.....and debit card as well....
For rude behabior your relaince Cc agent with me by Bijoy mazumder:
(4 of 5)
Respected sir.
My name is Bijoy mazumder I called up your Relaince Cc From My Reliance number '9864709203' the sim is purches my further doc name is Balaram mazumder at 14/10/2016 resion of balance deduction. But one of your agent name is Abhijit Ogha he rude with Me on call and end of the converceation he call back to me his personal number and used by abuseb language his personal Num is 9678869395.
Sir may I request u to please check it out....
Your faithfully
Bijoy mazumder
maranabasari by sharanappa:
(4 of 5)
my reliance no is 9916049121 is not working , plz give me any information how can i contact reliance coustomer care
Outgoing barred reg... by Praveen Sangwan:
(4 of 5)
Hello mam,
My bill of month dec 2016 is amounting to rs 728 and my account credit limit is rs 1200. My due date for bill payment is 2nd of january. Your employees deactivate my outgoing calls and said rudely first pay then it will activate, without looking my previous record they people barred my outgoing.I used to pay bill on 11th or 12th of every month. Then why they people torturing. Plz reply and consider on humatarian ground.
Reliance reconnect by Manaranjan Mandal:
(4 of 5)
I old reliance customer but unfortunately one time reliance network was very disturbed me so not repaid my bill,now I decided to again connected my earlier mobile number Like 9864159598
So I requested to you that kindly allowed me and change to talk with reliance network.
Thank you
With regards
Manaranjan Mandal
8761944328
by Binay Baishya:
(4 of 5)
My no 9508008614 not working science 06.06.17.duw to Network issue.
Net not connected by Suchitra Ray:
(4 of 5)
I'm a reliance customer last so many years. My mobile no. is 8486509518. I recharge rs 93 last 20 days ago. After recharge I used net only 5days.. I tried to connected Net and called customer care so many times. But not solved my problems till date. Why,..
Reliance GSM No Registration Issue by ANOWAR HUSSAIN:
(4 of 5)
Dear Sir,
Through the column of this email, I undersigned wish you bring your kind notice that I am using the Reliance SIM No 9864435992 for last 10 years which is registered in the name of my friend Mr. Arup Deka. And now I wish to re-register in my name and he (Mr Deka) have no objection in this matter. So, I request you to kind suggest How can I proceed for the re-registration.
Thanking you
Dr Anowar Hussain
portal realated by Abid Ali:
(4 of 5)
Dear realiance
your service noticed me to porting my realiance mobile number,9864494764 which porting request code no is ES835555. But by this code number the other provider Vodafone can not active my number of some tequnical problem's the ES code.
please i m requesting you that solving my problem that i can use my mobile number with other provider.
thaking you
Abid Ali
9864494764(mb. no)
UPC code by Paresh Kalita:
(4 of 5)
My brother mobile number is 9864355284 so I want UPC code. My contact number is 9954380860
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