Blue Star Customer Care Number, Email ID, Office Address, Complaint And Review
Customer Support Number
Date: 11/14/2018
- State : Maharashtra
- City : Mumbai
Blue Star India is the biggest air conditioner (AC) company in India. The company also export the AC to other countries. Its products are window air conditioning, split air conditioning, central air conditioning, room air conditioning, water cooler, and more.
CUSTOMER SERVICE NUMBER
Toll-free Customer Service Number : 1800 209 1177
Alternative Customer Service Number: 1860 266 6666
SMS facility: Send “Service” to 57575
Email: customerservice@bluestarindia.com
DELIVERY AND INSTALLATION RELATED ESCALATED COMPLAINTS
Room Air Conditioners (Window AC, Hi Wall Split AC, Cassette AC, Mega Split AC, Verticool Split AC)
C Haridas – Vice President(Room Air Conditioners)
Contact No: 044 43444000
Email Id: escrad@bluestarindia.com
Blue Star Office Address
Corporate Headquarters
Kasturi Buildings, Mohan T Advani Chowk, Jamshedji Tata Road, Mumbai – 400 020
Phone: (91) (22) 6665 4000
Fax: (91) (22) 6665 4151
Divisional Headquarters
9 Bazullah Road, T Nagar, Chennai – 600 017
Phone: (91) (44) 4344 4000
Fax: (91) (44) 2815 8015 / 4344 4072
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Warranty Issue by Laveesh Nagpal:
(4 of 5)
Dear Blue Star Team
We bought 2 AC last year from blue star considering your services are far better from other brands. But unfortunately , we regret our decision as we have faced the same problem with your brand as well.
The AC's are in company warranty for a year which includes their timely services but no one came till we call twice or thrice requesting them to come n do the services. I believe it should be system generated that services to be initiated from company's side.
Our Bill was generated on 31st May 2020 and we had to extend the warranty. We are trying from last 3-4 days but all the customer care nos are coming off or not reachable. Fortunately we found one no. of blue star agent who was kind enough to update us about the warranty and other services.
As per him, the warranty can't be extended now because the bill was of back date.
I need to know where was my fault, I'm trying from 3-4 days and your nos were not going through. Just because of network issue, I have to face such problem.
Would request you to kindly look into it and provide me with some solution. We believe in blue star and our most of the AC's are from your company only.
I'm sorry to say but if you can't help me with this just because of 3 days delay then I and my friends n family circle need to look for other brands for my future requirements.
Extremely unprofessional service and poor quality product by Prashant Joshi:
(4 of 5)
> My ticket reference number for Blue Star AC - Room Air Conditioner is B22071601727.
> Brand new window AC bought in Feb 22, with in warranty period is not working since last 15 days.
And No response from company towards dispatch of items required for repairs. Don’t even know if at all the item is available for repair.
> Extremely unprofessional and poor quality product. I have been cheated for Rs 30K…..Should have bought the product from LG or Samsung. At least product support is available.
> Please tell me how to return the AC, since repair work is not likely by your……
Service issue | Complaint | Query | Feedback | Suggestion | Reply