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IRCTC Customer Care Number, Toll Free Number & Helpline Numbers

Indian Railway Date: 03/27/2014
  • State :  Delhi
  • City :  Central Delhi
  • Address: 9th Floor, Bank Of Baroda Building, 16, Parliament Street
IRCTC Customer Care Number : 139 {24/7 Hours}



IRCTC Toll Free Number : 1800-111-139 {24/7 Hours}



1) IRCTC Customer Care Number


Ahmadabad IRCTC Customer Care Number : 079-2530-0000



Bangalore IRCTC Customer Care Number : 080-2530-0000



Chandigarh IRCTC Customer Care Number : 172-2530-0000



Chennai IRCTC Customer Care Number : 044-2530-0000



Delhi IRCTC Customer Care Number : 011-3934-0000



Hyderabad IRCTC Customer Care Number : 040-2530-0000



Mumbai IRCTC Customer Care Number : 022-2530-0000



2) IRCTC Customer Care Number for Catering Related Issues



IRCTC Central Control Office Customer Care Number:  011-23345300



Chennai IRCTC Control Office Customer Care Number :  044-25353341



Delhi IRCTC Control Office Customer Care Number :  011-23221147



Mumbai IRCTC Control Office Customer Care Number : 022-22618067



Hyderabad IRCTC Control Office Customer Care Number : 040-27716145



Kolkata IRCTC Control Office Customer Care Number : 033-26601743



Delhi IRCTC Internet Ticketing Customer Care Number : 011-39340000



Chennai IRCTC Internet Ticketing Customer Care Number : 044 -25300000



3) IRCTC Tourism Helpline Numbers



Chennai IRCTC Tourism Helpline Number : 044- 64594959



Delhi IRCTC Tourism Helpline Number : 011- 23701100



Kolkata IRCTC Tourism Helpline Number : 033- 22439045



Mumbai IRCTC Tourism Helpline Number :  022- 22644378



Hyderabad IRCTC Tourism Helpline Number : 040-66201263,040-55201264.



4) IRCTC General Information for Railway Tickets Booking



IRCTC Cancellation E-Tickets : [email protected]



IRCTC I-Tickets/E-Tickets : [email protected]



IRCTC Shubhyatra Users : [email protected]



IRCTC Mumbai Suburban Season Tickets : [email protected].

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  • Indian Railways Customer Care Toll Free, Help-line Number
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  • IRCTC Toll Free 24×7 Helpline Number
    Indian Railway / Mumbai / Maharashtra
  • Indian Railways Enquiry Number
    Indian Railway / Mumbai / Maharashtra

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    My ticket not book by Praveen jaiswal:

    (4 of 5)

    My payment successful but my pnr no not send

    Suddenly deactivate my ID by manish mandloi:

    (4 of 5)

    Dear sir

    From last one month I am not able to log In my IRCTC on line account.For this I have followed
    all the methode to activate it but every time the reponce is that YOUR ACCOUBT IS DE ACTIVATED.
    I also cont on your Costomer care on No 011 39340000 and 011 23340000 but both the phones are not
    responding.

    You are requested to look into matter and activate my account.
    Details are

    Manish Mandloi

    enquairy by nirmal Kumar gupta:

    (4 of 5)

    I want to know about spasal hollyday train from dpa to sbc for bahubali thirath yatra please give me information urgent

    Complint of water on thane station by Tejas sheth:

    (4 of 5)

    I ask for water of 1rs to fill they tond water will be of min 5rs .and they refuse to give me .the complaint againt the water suppler on plate form no 2 .on thane station

    Payment by Hawaldar chauhan:

    (4 of 5)

    I have completed my transiction procces by my debit card for booking of rail ticket the payemt has been taken by ur web site but i didnt get my pnr and ticket print the payment is of 1644.65 rs pleas clear this as soon as possible i dint have money in my debit card
    Train no. 12167
    Paymet by. irctc mobile app

    Someone enquiry by Pooja jha:

    (4 of 5)

    November 20, 2017 kuch ldke hmare sath travel kr rhe the unme se ek k pas mra ek saman galti se reh gya mujhe uska address ya phone number provide kijiye plz S4 seat no 23 k samne bt unki seat confirmed thi ya waiting i have no idea

    payment issue by dhivya ravichandran:

    (4 of 5)

    I have completed my transaction process by my debit card for booking of rail ticket the payment has been taken by ur web site but i didn't get my pnr and ticket print the payment is of 795 rs pleas clear this as soon as possible for palakkad express, 22651

    Refund amount by Satwant singh:

    (4 of 5)

    I did not get back my money .i cancelled my.ticket one week ago but i still didnt get refund ..please do something..

    by Vibhakar Pandey:

    (4 of 5)

    My ID is not login plis help
    eear isu
    Please check your Deta connection
    My ID Vrp141516

    Not able to redeem reward points of SBI IRCTC card for booking trian tickets by R M RAMASWAMY:

    (4 of 5)

    Sir,
    My loyalty account number is 21662739015.
    I am not bale to redeem th ereward points acccumulated for booking train tickets on IRCTC portal as I am not bale to update my profile.
    Please help.
    regards,
    R M Ramaswamy

    How to locate a passenger traveling in the Indian train by Nikita:

    (4 of 5)

    There are times when people fall asleep on a train and miss their stop,so how can their family or friends locate them? Can they contact the staff traveling on the same train?is their some way to track their family or friend.

    YET DID NOT GET MY REFUND AMOUNT , CANCELLED PNR ARE 6207118948 & 6308390700 by sudipta biswas:

    (4 of 5)

    I have cancelled two tickets on dated 18/11/2017 & 20/11/2017 but yet I did not get my cancelled refund amount.the tickets details are given below.


    1) cancelled PNR is 6207118948
    cancelled date 18/11/2017
    refund amount is 3150 /-


    2) cancelled PNR is 6308390700
    cancelled date 20/11/2017
    refund amount is 685 /-

    by dipak kumar ray:

    (4 of 5)

    Ticket have booking for irctc ticket is bating list for cancell for money have not coming

    Ticket cancellation not refunded by Arshad.M:

    (4 of 5)

    Dear Sir/Madam,

    ticket cancellation amount is not refunded to my account yet, i booked online ticket for karaikudi from egmore in dated 28th november 2017 and karaikudi to egmore in dated 30th november 2017. both pnr no as follows,
    4338462864
    4550842301

    amount is not yet refunded to my account, please do needful.

    Refund of money by RAJESH KUMAR:

    (4 of 5)

    SIR I HAVE TRIED TO BOOK A NORMAL TICKET FROM MAIRWA TO GWALIOR IN TRAIN NO. 11124 (BARAUNI GWALIOR MAIL) ON 06 DEC 17. AN AMOUNT OF RS. 3096.11 HAVE BEEN DEBITED FROM MY ACCOUNT NO. 10803341218 (SBI AFS GWALIOR) TO IRCTC HOWEVER TICKET COULD NOT BOOKED. PLEASE REFUND THE AMOUNT AT THE EARLIEST.
    THANKING YOU IN ANTICIPATION.

    Ticket cancellation by Sunilkumar R:

    (4 of 5)

    I have cancelled two tickets on dated 21/12/2017 & 25/12/2017 but yet I did not get my cancelled refund amount.the tickets details are given below.


    1) cancelled PNR is 4550356732
    cancelled date 21/12/2017
    refund amount is 120 /-


    2) cancelled PNR is 4138093630
    cancelled date 25/12/2017
    refund amount is 120 /-

    complaint by ghanshyam bahadur patel:

    (4 of 5)

    sir mere airtel money se balance cut gya lekin ticut book nahi huaa

    Refund issue by Pranjali Jaiswal:

    (4 of 5)

    I have booked my ticket amount was deducted but ticket not booked.
    Transaction id - 100001085725703

    I am not getting pnr number for irctc order no 100001088238992 by S h pandey:

    (4 of 5)

    Sir.
    I booked above ticket online
    Money was paid through PayeTim but still status of above transaction Is payment requested
    Please do the needful to give confirmation of my booked ticket

    Refund of money by Upendra singh:

    (4 of 5)

    I have cancelled two tickets on date 18-11-2017&24-11-2017 but yet I did not get my cancelled refund amount. The tickets details are given below:
    1.cancelled PNR is- 8365573237
    Cancelled date-18 NOV
    Refund amount is 1610.10
    2.cancelled PNR is- 8765611086
    Cancelled date-24 NOV
    Refund amount is- 850

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