Shell India Customer Care Number Office Address Complaint Email Id
Shell India Customer Care Number Office Address Complaint Email Id
Shell is the lubricant which is used in automobiles to enhance the performance. It is multinational brand and available in 70 Countries in the world. It is very big company and its customer’s who are having any kind of issue than they can make contact to them easily.
There are various contact details provided below which help you in making contact to them pretty easily.
Shell India Office Address-
Shell Companies in India
9th Floor Building 9A
DLF Cyber City DLF Phase III
Gurgaon – 122002 Haryana.
Tel- +91 124 4771500
Fax- +91 124 4771601
Shell Lubricant’s Office Address-
Shell India Markets Private Limited
Trent House First Floor, G Block
Plot No C-60 Bandra Kurla Complex
Bandra East
Mumbai – 400051
Tel- +91 22 – 6716 3888
Fax No- + 91 22 67163847
Shell India Complaint Email Id- generalpublicenquiries-in@shell.com
Shell India Customer Care Number- +91 124 4771500
Shell India Business Email Id- newbusiness-in@shell.com
Shell India Customer Care Number for Business- 044-3099 1103 044-4344 2650
Shell India Official Website Address- www.shell.in
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Complain regarding wrong filling of petrol Ahmedabad by Himanshu vaja:
(4 of 5)
Dear Sir,
I am sorry to bother you but I don't have any other mail I'd to contact shell. I had visited shell pump @ anandnagar road Ahmedabad Gujarat on 11/09/2017. I have visited counter 7. They have filled v power petrol without any intimation to me. When I asked filler that why you have filled v power petrol then filler started laughing and said its only available here. I again said you should ask me before filling v power petrol but they bluntly said if you have any problem go and complain. Again when I have asked complain book they diverted to another store and that comapin taking person was also rude. He has not bother to ask what happen.
Now its almost 4 days and still I have not received any call or confirmation about my complain.They even not bother to revert back to me.
Thanks and regards
Himanshu Vaja
9662453374
Wrong Product Given by Petrol Pump 3 Times by Umesh Raichura:
(4 of 5)
Hello Sir,
I am facing Many issue at one of the petrol pump at Rajkot which are held in Gondal Road,
When i go to petrol pump every time they give V-Power Only.
Even aftef my clearification that i want normal petrol.
Then also executive filled the V-Power.
So please stop that kind of service.
Regards,
Umesh Raichura,
+91 7567609999.
Fraudulent Practices by surya:
(4 of 5)
Hi,
I,m a regular customer @ your shell archit petrol bunk situated at bydarahalli,magadi main road , bangalore, on 7th of this month as usual i had gone to fill petrol to my car, i was attended by a female staff i asked her to fill Normal petrol, the staff at the bunk look for a chance if we turn around, instead of normal petrol they fill V Power without our consent or knowledge which is a clear case of cheating , when i confronted the female staff she disappeared from the scene, then i went to their office to air my grievance as this was not the first time they had cheated me, instead of reprimanding the staff, she was told not to repeat the same for regular customer, what does that mean , it seems they cheat the customers who are not regular to their bunk, this is absolutely ridiculous, kindly initiate action against the erring staff.
Regards,
Surya
Paymant issue by Deepak Kumar:
(4 of 5)
Cradit card se jyada payment cut hua hai1000rs.diesel fill karvaya tha 2000rs cut hua hai
Due to air billing my BMW car by Mahesh k:
(4 of 5)
This shell petrol bunk in bannerghtta road, gottigere, Bangalore, 560083,Normally bunk open time air also avelable but after 6.23 also no one is avelable for air filling area, please ensure opening time some should be avelable for air filling also,
Thanks
short fuel by ramesh patel:
(4 of 5)
I hv used credit card of rbl bank for rs 200 but fuel is provided for 150 only it has been confirm in computer and cc tv camara also but yr staff is denying and not accepting i dont understand the cheating policy of great custmer oriented fuel corporate
Ramesh patel 9879285169
by Shivappa S:
(4 of 5)
T R Enterprise Aswthnagar thanisandra main road Bangalore 560077 site I'd number 1258174 sir hear normal petorl any time no stak no stak sir
Complain against higher price. by Keyur Mistry:
(4 of 5)
Hello,
This complain is to inform to the shell management. As every body knows that shell is international company in dealing with Lubricants. But they are dealing with higher side of amounts.
As per Indian government rules everyday Lubricants prices are fluctuate and every petrol Pump should follow this conditions, yes Shell as well. But as per the government rules prices are decided and on every petrol pump prices are same except shell.
On other petrol pumps (Indian Oil, Bhart Petrolium, Reliance Petrol pump, and other popular petrol pumps/Lubricant companies) have same price and Shell are charging more then these companies.
e.g. on other petrol pumps Petrol price is 75rs. per liter at the same time shell petrol pump is asking for the 81rs. per liter.
This is open plunder by the shell company. Take any action on to this or Indian Publicity should have to take legal action on to this.
Thanks,
Staff behaviour by Sangram Deshmukh:
(4 of 5)
Staff behaviour
I'm always prefer Shell petrol bunk, but today incident with one of your staff Mr. Kalias S. ( cell petrol pump, Nr. Mundhwa signal, kharadi biapass, mundhwa, Pune)
behavior I don't want comeback to shell petrol bunk ever.
Complaint regurding coin change by Salman m pathan:
(4 of 5)
Sir
Todays date 21th-sep-18 i was come my nearest shell petrol pump at Ajitmill cross road near citypoint hotel, RAKHIAL 380023, the some pne in your staff lady give me coin. Change, i dont accept and i was saying that give me a note i dont want a coin so angery reply ‘“ HUM NAI LETE HAI JADA BOL RHA H” this type of launguage so i wnat to take action regurding her
Thanks
by Srinivasan R:
(4 of 5)
Had very bad experience just now (23/9/2018). I went here to fill fuel for my car and a person called "Sahana" attended my car for filling fuel. I told her not to print customer copy of card swipe receipt because anyways i will get that in phone message, paper waste too, and i asked her to just show the merchant copy, But she printed customer copy and when i asked her, she replied "I did not waste your father money for printing this paper". I got very upset and went inside to meet her supervisor. After few mins the supervisor came out and he was scared of going to talk to her and check what was happened. This the first time i felt very un professionalism in shell petrol pump. She should keep/train people to handle customers in professional way, not like this.
by Vishal vyas:
(4 of 5)
I R shell pump in ambali road ahmedabad haing power supply issue in generator since last 30 minutes. Dt:26/09/2018.why customer like me has to suffer . Do u have any back up plan about alternate power supply. I am very dissappoint about this managment.
Service issue by Murali P:
(4 of 5)
Hi, this murali , i went 25/09/2018
Shell petrol on sarjapur road kodathi gate, then i changed oil ,oil filter,air filter, diesel filter, the
Service man has not changed properly oil filter he has damaged my oil filter he not given good service so I'm not happy.......
Not opening of petrol pump.. by Sudhindra C N:
(4 of 5)
One of your petrol is fully ready to open in bangalore
.that's in jayanagar southend road and basavanagudi Bangalore 560004.please let me when it will be open
...what is the problem my contact no.9845179324
Oil Change Froud by Raju Sutar:
(4 of 5)
Hi Sir
Meri Gadi Ka Maine 15 40 Hx5 Oil chage kiya 4liter ka Pump walon ne 5liter ka cand se muze 4liter oil diya.. Our Muze 5liter ka bill diya 1567 ...Maine jo 4liter oil dala tha uska muzse 1470 rs liya.....
Customer ko oil pe jo discount Rahta Hai.. Wo customer tak Nahi Pahunch ta Hai....
Pump wale hi discount rakh lete hai...Froud Tarike se kam chal raha raha hai
v pawar by Khuman singh:
(4 of 5)
Subah Mein feeling karane gaya tha Tu Wahan Ke Bande Ne Aisa bola II ki bhi power chalu hai Sada petrol Nahin Milta Hai maintenance kaam chal raha hai
Shell prahadnagar
Jab Bhi feeling karne Jata Hoon Main night mein tu Yahi bolte ki Re power chalu hai Sada band hai Mera Yar 3 4 Baar ho chuka hai aur Main Chahta Hoon Ki iska Koi Samadhan Le aap Itni ghatiya service aur supervisor Deepak Deepak kuch Naam tha uska usne Aisa bola ki electrical Ke Karan bante Tu Mein batana Chahta Hoon Ki electric Ke Karan band hoga to Pipavav chalu orasaadha band kaise hoga
Engine oil change Racket at your dealership by Abhishek Jadhav:
(4 of 5)
This is to inform you about racket carried out at your dealership located at Tathode Pune(Amita Enterprises).My family travelling to mumbai were told that my new jeep compass engine is without engine oil n was made to replace engine oil.
Shell should took serious note of it or else consumer forum wil be alerted.
Time-6.30,15/04/2019
Petrol pump closed by Sanket Sapkal:
(4 of 5)
Sir.shell patrol pump warje pune 411058.your timing of opening petrol station is 5pm .but ur station is not opening yet nw its 5.12am peaople are waiting here. Please take care of schedule. Thank you
Scheme not given by Ravirajsinh chudasama:
(4 of 5)
I got a cell petrol pump and from there I did not give the benefit of this scheme and all of the tiyer pressure airflow
I am very upset with it shell petrol pump
Complaint one person at your branch by Sarath kumar:
(4 of 5)
Today I put petrol in your padappai petrol punk at tamilnadu I'll put petrol in 380 rupees I gave 500 rupees he give me 120 that hundred is duplicate iwant another he say I don't give and getout my junk...tis is your gud customer service...please take action...if u not your name always damage.that staff name is surya k.....
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