Complaint

  • Shell India Customer Care Number Office Address Complaint Email Id -
    Srinivasan R on 2018-09-23 10:48:33

    Had very bad experience just now (23/9/2018). I went here to fill fuel for my car and a person called "Sahana" attended my car for filling fuel. I told her not to print customer copy of card swipe receipt because anyways i will get that in phone message, paper waste too, and i asked her to just show the merchant copy, But she printed customer copy and when i asked her, she replied "I did not waste your father money for printing this paper". I got very upset and went inside to meet her supervisor. After few mins the supervisor came out and he was scared of going to talk to her and check what was happened. This the first time i felt very un professionalism in shell petrol pump. She should keep/train people to handle customers in professional way, not like this.