Complaints
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Complain regarding wrong filling of petrol AhmedabadHimanshu vaja on 2017-09-14 12:48:43
Dear Sir,
I am sorry to bother you but I don't have any other mail I'd to contact shell. I had visited shell pump @ anandnagar road Ahmedabad Gujarat on 11/09/2017. I have visited counter 7. They have filled v power petrol without any intimation to me. When I asked filler that why you have filled v power petrol then filler started laughing and said its only available here. I again said you should ask me before filling v power petrol but they bluntly said if you have any problem go and complain. Again when I have asked complain book they diverted to another store and that comapin taking person was also rude. He has not bother to ask what happen.
Now its almost 4 days and still I have not received any call or confirmation about my complain.They even not bother to revert back to me.
Thanks and regards
Himanshu Vaja
9662453374 -
Wrong Product Given by Petrol Pump 3 TimesUmesh Raichura on 2018-01-05 20:07:27
Hello Sir,
I am facing Many issue at one of the petrol pump at Rajkot which are held in Gondal Road,
When i go to petrol pump every time they give V-Power Only.
Even aftef my clearification that i want normal petrol.
Then also executive filled the V-Power.
So please stop that kind of service.
Regards,
Umesh Raichura,
+91 7567609999. -
Fraudulent Practicessurya on 2018-01-10 19:41:10
Hi,
I,m a regular customer @ your shell archit petrol bunk situated at bydarahalli,magadi main road , bangalore, on 7th of this month as usual i had gone to fill petrol to my car, i was attended by a female staff i asked her to fill Normal petrol, the staff at the bunk look for a chance if we turn around, instead of normal petrol they fill V Power without our consent or knowledge which is a clear case of cheating , when i confronted the female staff she disappeared from the scene, then i went to their office to air my grievance as this was not the first time they had cheated me, instead of reprimanding the staff, she was told not to repeat the same for regular customer, what does that mean , it seems they cheat the customers who are not regular to their bunk, this is absolutely ridiculous, kindly initiate action against the erring staff.
Regards,
Surya -
Paymant issueDeepak Kumar on 2018-04-06 12:26:24
Cradit card se jyada payment cut hua hai1000rs.diesel fill karvaya tha 2000rs cut hua hai
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Due to air billing my BMW carMahesh k on 2018-05-03 06:26:04
This shell petrol bunk in bannerghtta road, gottigere, Bangalore, 560083,Normally bunk open time air also avelable but after 6.23 also no one is avelable for air filling area, please ensure opening time some should be avelable for air filling also,
Thanks -
short fuelramesh patel on 2018-05-19 12:53:33
I hv used credit card of rbl bank for rs 200 but fuel is provided for 150 only it has been confirm in computer and cc tv camara also but yr staff is denying and not accepting i dont understand the cheating policy of great custmer oriented fuel corporate
Ramesh patel 9879285169 -
Complain against higher price.Keyur Mistry on 2018-08-21 10:12:33
Hello,
This complain is to inform to the shell management. As every body knows that shell is international company in dealing with Lubricants. But they are dealing with higher side of amounts.
As per Indian government rules everyday Lubricants prices are fluctuate and every petrol Pump should follow this conditions, yes Shell as well. But as per the government rules prices are decided and on every petrol pump prices are same except shell.
On other petrol pumps (Indian Oil, Bhart Petrolium, Reliance Petrol pump, and other popular petrol pumps/Lubricant companies) have same price and Shell are charging more then these companies.
e.g. on other petrol pumps Petrol price is 75rs. per liter at the same time shell petrol pump is asking for the 81rs. per liter.
This is open plunder by the shell company. Take any action on to this or Indian Publicity should have to take legal action on to this.
Thanks, -
Staff behaviourSangram Deshmukh on 2018-09-07 14:39:23
Staff behaviour
I'm always prefer Shell petrol bunk, but today incident with one of your staff Mr. Kalias S. ( cell petrol pump, Nr. Mundhwa signal, kharadi biapass, mundhwa, Pune)
behavior I don't want comeback to shell petrol bunk ever. -
Complaint regurding coin changeSalman m pathan on 2018-09-21 11:12:10
Sir
Todays date 21th-sep-18 i was come my nearest shell petrol pump at Ajitmill cross road near citypoint hotel, RAKHIAL 380023, the some pne in your staff lady give me coin. Change, i dont accept and i was saying that give me a note i dont want a coin so angery reply ‘“ HUM NAI LETE HAI JADA BOL RHA H” this type of launguage so i wnat to take action regurding her
Thanks -
Srinivasan R on 2018-09-23 10:48:33
Had very bad experience just now (23/9/2018). I went here to fill fuel for my car and a person called "Sahana" attended my car for filling fuel. I told her not to print customer copy of card swipe receipt because anyways i will get that in phone message, paper waste too, and i asked her to just show the merchant copy, But she printed customer copy and when i asked her, she replied "I did not waste your father money for printing this paper". I got very upset and went inside to meet her supervisor. After few mins the supervisor came out and he was scared of going to talk to her and check what was happened. This the first time i felt very un professionalism in shell petrol pump. She should keep/train people to handle customers in professional way, not like this.
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Service issueMurali P on 2018-10-05 12:41:56
Hi, this murali , i went 25/09/2018
Shell petrol on sarjapur road kodathi gate, then i changed oil ,oil filter,air filter, diesel filter, the
Service man has not changed properly oil filter he has damaged my oil filter he not given good service so I'm not happy....... -
Not opening of petrol pump..Sudhindra C N on 2018-12-15 15:18:51
One of your petrol is fully ready to open in bangalore
.that's in jayanagar southend road and basavanagudi Bangalore 560004.please let me when it will be open
...what is the problem my contact no.9845179324 -
Oil Change FroudRaju Sutar on 2019-02-21 12:59:39
Hi Sir
Meri Gadi Ka Maine 15 40 Hx5 Oil chage kiya 4liter ka Pump walon ne 5liter ka cand se muze 4liter oil diya.. Our Muze 5liter ka bill diya 1567 ...Maine jo 4liter oil dala tha uska muzse 1470 rs liya.....
Customer ko oil pe jo discount Rahta Hai.. Wo customer tak Nahi Pahunch ta Hai....
Pump wale hi discount rakh lete hai...Froud Tarike se kam chal raha raha hai -
v pawarKhuman singh on 2019-04-15 08:17:14
Subah Mein feeling karane gaya tha Tu Wahan Ke Bande Ne Aisa bola II ki bhi power chalu hai Sada petrol Nahin Milta Hai maintenance kaam chal raha hai
Shell prahadnagar
Jab Bhi feeling karne Jata Hoon Main night mein tu Yahi bolte ki Re power chalu hai Sada band hai Mera Yar 3 4 Baar ho chuka hai aur Main Chahta Hoon Ki iska Koi Samadhan Le aap Itni ghatiya service aur supervisor Deepak Deepak kuch Naam tha uska usne Aisa bola ki electrical Ke Karan bante Tu Mein batana Chahta Hoon Ki electric Ke Karan band hoga to Pipavav chalu orasaadha band kaise hoga -
Engine oil change Racket at your dealershipAbhishek Jadhav on 2019-04-15 19:20:23
This is to inform you about racket carried out at your dealership located at Tathode Pune(Amita Enterprises).My family travelling to mumbai were told that my new jeep compass engine is without engine oil n was made to replace engine oil.
Shell should took serious note of it or else consumer forum wil be alerted.
Time-6.30,15/04/2019 -
Petrol pump closedSanket Sapkal on 2019-05-22 05:13:13
Sir.shell patrol pump warje pune 411058.your timing of opening petrol station is 5pm .but ur station is not opening yet nw its 5.12am peaople are waiting here. Please take care of schedule. Thank you
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Scheme not givenRavirajsinh chudasama on 2019-06-06 16:43:02
I got a cell petrol pump and from there I did not give the benefit of this scheme and all of the tiyer pressure airflow
I am very upset with it shell petrol pump -
Complaint one person at your branchSarath kumar on 2019-07-01 08:57:44
Today I put petrol in your padappai petrol punk at tamilnadu I'll put petrol in 380 rupees I gave 500 rupees he give me 120 that hundred is duplicate iwant another he say I don't give and getout my junk...tis is your gud customer service...please take action...if u not your name always damage.that staff name is surya k.....
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engine oil lubrication are not maintain our qualitygajendra bahadur srivastava on 2019-07-11 20:27:52
after 1000 km runnning engine, engine oil are not looking proper or his lubrication is much low
mrp 1652 API CH4 . 5 LTRS 15W40 SHELL HELIX HX5 DIESEL; SERIAL NO.. 5011987238770 & BATCH NO. IS TW-E11410151353 IS PRODUCT -
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Petrol pump openRATHOD SOMSINH on 2019-08-04 14:19:42
Dear
The is New petrol pump open with
Atecha yors Documents .foma littles . contract Nabar 9909824583 -
Rude behaviorSrinath on 2019-08-05 07:23:19
Mahesha from ramurthynagar petrol pump night shift.on 5/8/2019.petrol pump has fooling and being rude and abusive language.. Please late necessary action
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Very bad two wheeler, blow pressear area.Jayarajagb on 2019-08-25 07:30:27
Address,
Naga Gowri Sampath enterprises.
Mysore road-1
No-235,next to viva Toyota showroom,
Nayandahalli junction,
Bangalore Karnataka
Pin number: 560035.
Hi sir I'm regular customer to shell petrol, but oftenly there is I am facing two wheeler blow putting area always they are telling it's not working.
So that we r waiting blow putting hardly 10 to 15 minutes.
And also I informed to shell manager but he is irrespective Spock with me.
If Ur not correction this u will lost costumer. Not only me -
Regarding not putting unleaded petrolImtiyaz khan on 2019-09-19 11:56:13
Hi its imtiyaz khan here I'm from Bangalore I went to shell petrol bunk in Doddaballapur road bunk in that the person is not ready to put unleaded petrol I asked y he asked go to next station y
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New petrolpump dealership in keralaK.m.unnithan on 2019-12-11 13:02:55
In form me more details
Regarding dealership -
Petrol pump dealershipR Manjunath on 2020-01-02 14:52:17
I'm interested in dealership of shell petrol pump.so can help in this regard.
Let me know the procedure for applying into it. -
Cheting petrol pump employeeVinod shinde on 2020-02-02 09:53:25
Hi.
On date 01/02/2020 Saturday I was fill up Petrol in my car on at wakad Pune maharastra in shell pump. While fill up Petrol one employee come and ask me open your Bonet for fill up the water then quick asking me see your engine oil level is very low.and he get quick confused me. Later we moved to fill up engine oil . Later I have contact my car service center lland asking then about my car history. As per them if oil level get low indicator showing in cash board. As per them why you out oil already oil was there.
My question is here this stupid employee who given the authorization to check the oil. See I know you not know taking action. But loose the faith from customer mind. I will never goes again to fill up Petrol and spread message to other people to stop them for this type of cheting by shell
Regards
Vinod shinde
9820268033 -
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new petrol pump repaymentMukeahbhai k suthar on 2020-05-20 12:49:47
please help and contect me...please
08160806380
09998135864 -
Complain regarding WashroomHarish Prajapati on 2020-06-08 15:33:33
Dear team
I am Harish . shell patrol using last 10 year but today can't using washroom at Habat pur patrol pump .
Now high rain . please suggest what can i do ?
Regards
Harish
7698531235 -
SH 22.Dist Lakhimpur,assamATUL BARUAH on 2020-06-26 13:03:27
Dear sir
I’m Atul baruah, from Lakhimpur dist. Assaam, I have roadside myadiland measuring approx 2 bigha,
Im interested to take retail outlet of She’ll company if my Location and area is select by shell.
Regards
Atul Baruah
Contact number 9435034849,8472888116.
mail id - atul.boruah81@gmail.com -
I want to get shell petrol bunk dealershipAbhishek gowda on 2020-07-29 16:53:42
I have lands in main roads and highways in bangalore so I need a dealership so pls contact me my number 8310218035
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petrol pump dealershipIRSHAD ADAM KHAN on 2020-08-09 13:58:54
I'm interested in dealership of shell petrol pump.so can help in this regard.
Let me know the procedure for applying into it.I have seen in youtube that opening new pumps and good opportunity less investment. please let know full details about open new pump in karnataka india .thanks.
wish you all best for your team. -
ComplinJenish on 2020-08-10 14:30:56
My Name is jenish ..I am from surat gujrat...i am regular customer of your vpower petro. Today i am going for refil petrol and change oil. Your employee damge my Bike.his Name is Pushpendra he situated at vesu pump. I faced bed experience of oil change . Your employee not treat well and what about my bike damge do need full as soon as possible
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I am interested in shell petrol pumpAnshuman Tyagi on 2020-08-17 23:38:38
Please contact me 9654824291
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Always not regular petrol available in shell pumpSaurabh chauhan on 2020-08-22 12:45:45
Dear team new opening shell pump nanavati chowk rajkot always technically problem in regular petrol
He / she said always only v power petrol -
Less Petrol QuantityGaikwad Anil Sharad on 2020-08-22 21:06:27
Hi Sir/madam,
I add the petrol in my bike mahindra centuro rockstar for rs 250.
when i check my bikes petrol tank then only few petrol are entered in the tank.my bikes reserve quota is 1.2L only. I receive only few petrol in my bike.
petrol pump location - shell petrol pump, dange chouk, chinchwad, pune, Maharashtra, India.
Please take my complaint seriously because i am a very poor man and i cannot afford that much amount.
Thank you. -
DEALERSHIP FOR PETROL PUMPPRAKASH RAMKRISHNA MORE on 2020-08-26 19:18:27
I AM INTERESTED WITH SHELL PETROL PUMP IN AREA NASHIK - PIMPALGAON - MALEGAON
REGION PLEASE SEND US YOUR AUTHORISED CONTACT DETAILS FOR DEALING YOUR FRANCHISEE
CONTACT NO -9673807575 -
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Manoj ahirAkki malhotra on 2020-08-29 17:48:59
jab me petrol bharva ke store ke andar kicha saman lene gaya tab vo galiya bol raha tha or meri biwi mere sath thi girls ki respect maho karta he manoj ahir mane bata raha tha bande garvse or kahe raha tha ki mera koi kuch nahi bagad sakta he jis ko jo ukhad na he wo ukhad le
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Shell patrol pump dealer ship Lena hSanjay on 2020-08-30 21:02:45
Shell patrol pump ki dealer ship Lena pl contact me 7730870645
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Shell patrol pump dealer ship Lena hSanjay on 2020-08-30 21:50:39
Shell patrol pump ki dealer ship Lena pl contact me 7730870645
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How to check original engine oilVishal kumbhar on 2020-09-05 17:49:40
Hi.. I purchased your oil I want to know that how to check original loose engine oil. If you have some instruments for check the oil then please suggest me.
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No air facilities for n shell Naranpura petrol pumpShailesh brahmbhatt on 2020-09-13 18:27:44
Sir
Today I fill petrol but no Air facilities in this pump name
Mishti enterprise Naranpura Ahmedabad -
Regarding franchise of shell petrol pumpKurma mahesh on 2020-09-14 21:28:56
How can I contact to the customer service to knowbmore about the bunk