Club Factory Customer Care Helpline Number & Complaint Email Id
Customer Care
Date: 11/17/2017
Club Factory Customer Care Helpline Number & Complaint Email Id
What is Club Factory ?
Club Factory is the Mobile Application which is popular across the World for its latest design’s and clothe’s. They have 1000 plus designer’s from Italy, Spain, Germany, Norway. England, Japan and More.
They design fashionable clothe’s for the user’s of Club Factory. Recently. they have launched there “Application” in India on Android and iOS platform because they know that India is a growing market and they would get very good amount of genuine customer’s from this Market.
Club Factory Customer Care Helpline Number
Main competitor’s are Flipkart.com, Jabong.com, Myntra.com, Snapdeal.com and More.
Demand’s are met by the factories which are located in more than 8 countries. There main motive is to satisfy all Customer’s who are doing business with them. So. they have a specific department whose name is “Customer Support” and the responsibility of this department is to help all of there customer’s in case of any emergency.
We are sharing all possible way’s which could be helpful in making contact to there “Support Team”.
Club Factory Customer Email Id- info@fromfactory.club
For any kind of urgency this is one of the best way which is used by many user’s. In addition you can also share your vies about there services. You can also ask them about the process of Return, Refund, Replacement and Cancellation.
Club Factory Customer Care Helpline Number- +86057186891965 & +18557396868
We have shared two support number’s which can be contacted at the time of help. They both could be chargeable. This is the most recommended way of contacting there support team.
Customer’s should have a right to know all other possible way’s to get help and support. They have a “Frequently Asked Question (FAQ’s)” section which can be accessed by its “Mobile Application” Only.
To Use this Support, please follow the below Step’s.
1- Download its “Mobile Application” from your Mobile Store.
2- Open the “App” and Click on Support Link which is given at right corner at the Bottom.
3- You will be redirected to a Page where you can get support related to Order’s, Shipping, Payment, Return, Product, Account, Feedback and Service.
4- Open any of them and you will get the list of Question’s with there Answer’s related to that Category.
These are the all support channel’s which can be utilize by there user’s in case of any kind of Support & Help.
Service issue | Complaint | Query | Feedback | Suggestion | Reply
about refund by Linda landrum:
(4 of 5)
A item I ordered was not in stock. U issued me a refund. What item was not in stock?
Unable to connect customer care chat, my products are undelivered by Jayanthi:
(4 of 5)
Hello,
My tracking Id is 13774182101113.
I am not able to chat my concerns through customer care.
My products didn't get delivered today. I told the courier person to hand over the products to my security, he didn't do it, instead he wrongly notified the courier office that, I am out of station....pl assign responsible people....Pl notify the courier people to deliver the product to my home address with pin code 560097. Also Please solve the technical problems of club factory application with chat.My products are prepaid and I am facing lot of problems.... PLEASE HELP ME
NB:For my previous delivery also there were problems and I had notified the customer care of the change in my pin code to 5600097.
Thanks,
Jayanthi
9632226383
Dear,
From: Jayanthi Shan Varghese
Date: 2018-07-09 10:26
To: feedback_bug
Subject: Re: Unable to connect customer care chat
Cannot find any helpful answer?
If your issue is not included in the above FAQs, please contact support center here.
Above is screen shot
Beyond this i am not able to contact customer care... Please help
Not able to contact support centre by Preethi Ferrao:
(4 of 5)
Hi,
Good afternoon,
Iam permanent customer of club factory.
Recently am not able to contact support centre.
Iam trying to do with app.
Pls give the email id of customer service.
Deduct my all money by Jeena gurung:
(4 of 5)
Lesion I don't known u r real customer care or not. This morning I order something on club factory so didn't show my order details so I search customer care no so I found lots of no so I called this num 8298012761 they deduct my money total money is 60000... Can u help refund my money please
reverse pickup not done by MEERA PANCHAL:
(4 of 5)
MY RETURN ID IS
SONI8070305290387784
I HAD A REQUEST TO RETURN AND REFUND BEFORE 15 DAYS N MORE BUT NO ONE IS AN PICKUP PRODUCTS FROM YOUR SIDE.PLZ ITS A REQUEST TO RETURN PRODUCTS N REFUND BCOZ ITS NOT GOOD FROM YOUR SIDE ITS A BEDLY FROM YOUR BEHALF.I COULD NOT REFERS ANY ONE TO BUY CLUB FACTORY...THANKS FOR BADLY
complaint by shilpa p:
(4 of 5)
i have ordered womens bucket fringes single shoulder bag mothers bag four sets of slanting.it was not upto my expectation.so i have returned it on 11th july 2018 from alhind academy markaz complex near markaz mosque calicut kerala 673004.the Ecom airwaybill number is 518523891.please refund me as soon as possible.
Payment not reaturned by Parvez godhaviya:
(4 of 5)
I was reaturned my iteam but but cash not creadit in my account why?
I m from gujrat jamnagar
want to cancel order by shalini:
(4 of 5)
Dear sir /Madam
I want to cancel my order number SO34770895 because i have placed the order for same products twice. I also made payment twice so please make the arrangements for refund of Rs.4457.96.. for furthur communication you can email me to shalini_coorgi@yahoo.com or can call on 8197208139
Refund Problem by Md Sazid:
(4 of 5)
Why did not my refund succeed?
Mera return pickup date,13/06/2018 ko hua tha.
Order No.SO23309942
Ecom. tracking number 516833044
Refund My money by Shahin Bharti:
(4 of 5)
I want to return my product from 13th of july..But no one is here for picking my product...
Order not yet received by Neetu:
(4 of 5)
I hv order before 5 days and i did not recieve.my order no is SO34449295
How to return by Shivani Bansal:
(4 of 5)
Actually i got my order delivery on 27 th july.. I want to return my order but paid option is depicting zero... So how will i return my order..
My order number is S033340361...
by Gakila Namka:
(4 of 5)
I didn't got my refund it's take 14days...
by Gakila Namka:
(4 of 5)
It's take longs time to refund my amount minimum 14days..my order no SO32191034 RS 1234.28 do it's as soon as possible we donts have such money to spend.....
by Gakila Namka:
(4 of 5)
It's take longs time to refund my amount minimum 14days order no S032191034
Return of my order by Shivani Bansal:
(4 of 5)
After continuous complaints my problem regarding return has not been resolved.. So i request you to do me this favour..... My order is.. S033340361....
Return of my order by Shivani Bansal:
(4 of 5)
If you have opened such a big app... Then why customer is facing so many problems... Why return of any order is so difficult.. Why your app is not showing any paid order or any option for return if you have mentioned it.... Why don't you update it... Very worst experience...
Clubfactory by Manobota Kundu:
(4 of 5)
I can't recive my parcel after paid money.club factory is most irresponsible online shopping app
Refund is pending by Rabindra Singh:
(4 of 5)
I returned your products due to bad quality. My refund is still pending.
Complaint by Muskan Wadhawan:
(4 of 5)
Hi,
I like to tell you your customer care is worst don't know how to speak and don't have any customer service skill,they disconnected the call of mine today around 04:15pm and and not able yo resolve my query frkm last 10 days i waiting for dlvry person who will pick up by return package which was not the same product I order.Till now no one has picked it up and everyone is saying me it would be picked up within two to three days but not yet it had been picked up.I want my refund back and i will never purchase anything from you guys and i want my in same mode through which i have paid.I know you guys cannot do anything and just make excuse like everyone over thd call no help neither through chat every time thry ask the screenshot of return request till date and not taken any initiative"WORST CUSTOMER SERVICE"dont know how to handle calls,they are not even listening i am saying from other end not replying even.GUD JOB CLUB FACTORY.
THANK YOU
Service issue | Complaint | Query | Feedback | Suggestion | Reply