INOX Leisure / INOXMovies.com Customer Care, Complaints and Reviews
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Date: 06/15/2017
- State : Maharashtra
- City : Mumbai
INOX Leisure Customer Care Contact Number : +91 22 4062 6900
INOX Leisure Customer Care Address : Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Mumbai City District, Maharashtra, India - 400093
INOX Leisure Customer Care Number : +91 22 4062 6900
INOX Leisure Customer Care Toll Free Number : +91 22 4062 6999
INOX Leisure Customer Care Address : Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Mumbai City District, Maharashtra, India - 400093
INOX Leisure Customer Care Number : +91 22 4062 6900
INOX Leisure Customer Care Toll Free Number : +91 22 4062 6999
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Damaged seats by Sahil bhatia:
(4 of 5)
We have booked tickets for tiger zinda hai.
My seat no is G-15. In auditorium-4. Show time 7.20 pm .
Unexpected experience i am getting right now. Sharp nails re out on arm rest and hurting all the time. I dont know why you re promoting your multiplex if you keep the things in a same way. . . Reply awaited.
Sahil bhatia
9888277005
Dt. 23.12.17
Email-sahil2017s@gmail.com
inox Dhanbad tiger Zinda hai by Marshal:
(4 of 5)
Cinema hall workers is very dad service and not called to any food sir direct
No customer service by rounaq singhtosawad:
(4 of 5)
I asked the kolkata HIGHLAND PARK INOX box office ticket guy (Bhola nath biswas) at 5.45 pm 05/02/2018 to give me 7.05 pm padmawat 2D show...
I clearly mentioned him that I wanted the 2D show and even asked what time the movie will get over and showed him the seat I wanted to sit..
I return he gave me 3D ticked of 6.05 pm show without confirming in the audio speaker..
I waited 1 hour in the mall for the show to start and when I entered the inox Even the security guard did not check the time in the ticket and let me in at 7.pm without informing that I am holding the wrong ticket. PLEASE CHECK WHAT TIME I ENTERED THE MOVIE MALL.
When I noticed there’s no show I went down to the box office to complain and the counter guy completely said that I asked for the 3D show and nothing can be done now after with he called the manager (Miraj Ahmed) even the manager VERY SMARTLY told me that there’s no audio available so they cannot justifie who’s fault it was and said he can’t help. I knew they would never listen to any customer complaining.
IF I REALLY WANTED TO SEE THE 3D SHOW AT 6.05 pm WHY WHOULD I WASTED 1 HOUR ROAMING IN THE MALL, I WOULD HAVE GONE TO THE MOVIE MALL DIRECTLY AT 6.05 PM SHOW..
IF INOX REALLY CARE ABOUT THEIR CUSTOMERS, SO I REALLY EXPECT SOME GENUINE SOLUTION ELSE ITS NO POINT PROVIDING CUSTOMER CARE NUMBERS AND EMAIL ID..
it’s not a big deal or involve any big amount or I want any refund. It was just a movie I wanted to see..
AND NOW IF THE MANAGENT WILL REPLY SAYING THAT ITS MY FAULT THAT I DID NOT CROSS CHECK THE TICKET.
THEN...I THINK AFTER HAVING SUCH CONVERSATION WITH THE TICKET GUY MENTIONING HIM EVERYTHING WHAT I WANT, NO ONE WOULD REALLY THINK THAT HE WOULD STILL SO SUCH SILLY MISTAKE AND SPOIL THE WHOLE MOOD.
Thank you
Rounaq singh
9830639321
Ticket cancellation request by Radhika:
(4 of 5)
Hello
I am a frequent movie watcher and I have been recieving good customer satisfaction from inox however today I was in hurry and by mistake I booked Hindi movie SONU KI TITU KI SWEETY 6.35 pm instead of TAGARU movie
I immediately called to your customer support I didn't get positive response now I please request you to refund my money or just keep my tickets to future use . I request you to help me on this .my booking id INMB0000538519
Regarding non refund of failed transaction by Priyankar kumar:
(4 of 5)
I paid 236/- twice at Inox box office jamnagar, Both transaction failed but I couldn't get refund yet.
Date of transaction - 15 July 2018, 0845hrs
Amount - 236 and 236
trn id - 20180715084128/0 and 20180715084309/0
please do the needful
Complain for the deduction of money from my account by Jamila chisti:
(4 of 5)
At inox mpm mall i order pizza n they swipe my card ..but that time they said that server is slow so u will get ur reciept aftrwords.after that they call me asked for tge cash i have given him cash too.after some time i find that they chargedme 2 time ..
I got my bank msz
by Ranjit Laharia:
(4 of 5)
My cell phone number 9545574777 is on reflecting on your bookings site of your Fatima Nagar , Pune location. I am getting a lot of calls for show time inquiries and bookings assistance.
Request you to kindly remove my no with immediate effect.
Thanks
Ranjit Laharia.
not showing one song of kesari movie by k s verma:
(4 of 5)
yesterday dated 22/03/19 friday,I have four seats of kesari movie show time 7:35 evening
in this show one main (sanu kehndi tu le de )song has been deleted
and not shown
i ask, what is the reason
we all are desperately disappointed
plz do needful.
2 times money deducted from my account by Ankita chaurasiya:
(4 of 5)
They deducted 2 times 520 amount from my account please I want refund
Complain for cc1 inox by Ahidul:
(4 of 5)
Dear team it's really pathetic that in retuals like Holi coz of color why not entrance to movie hall..
I will make a case against u all...
Why it's happen in then stop the festival or close movie hall...
Just only for small colour......
It's for fastival...
Contact me... 6291225021. It's pathetic management
Seat selection by Ganesh Ramachandran:
(4 of 5)
My booking reference for a Malayalam movie is 3228469 on 18/02/2022 at INOX Prozone Mall, Coimbatore, Tamil Nadu. I booked the tickets at 2.54 PM today. I was asked to select the seats. I selected row B 15 and 16. The customer service agent at the counter refused to allot the selected seat and told me to select any other seat other than A & B row mentioning that those are Premium Seats - meaning reserved for people who buy snacks along with the ticket purchase. I don't mind sitting and watching the movie in B or C row but the issue is how can someone force you to buy snacks for allotting a seat of my choice. This is not the first time I am watching movies at these kind of movie halls. The price for all the tickets which ever the row we choose from A to H is the same price. Then why these kind of rules are told to customers. This is some kind of conditional selling "You want to sit in B row then buy snacks else you won't get the desired seat". As such there are not many who are watching movies in the hall due to pandemic. Hope the management understands and inform the customer service at the counter not to discriminate people. I hope to speak to Mr Balasubramanian "The Manager" tomorrow if possible.
Thanks
Complain about combo by Pushker:
(4 of 5)
orion mall gorakhpur mai ticket k saath jabardasti popcorn diya jaa raha hai .....ticket counter pr keh rahe hain agar popcorn nahi lwnge to ticket nahi milega ..customer ko online book karna pad
Staff service very bad by Vyankatesh:
(4 of 5)
Staff is very busy because the guy using the phone so properly not handling service ...
Quality of Theatre by Madhu:
(4 of 5)
CMR central @ Visakhapatnam, Screen No: 3, Seat Number: 24
Worst seats quality, can’t even imagine how you operate. Is it due to you Name ??
Refund issue by Sabarinath:
(4 of 5)
My refund how much lond days need want
Too much advertise by Shahid Rahmani:
(0 of 5)
Pay money and come to watch a movie. Still one has to see so many advertisements. Will we get any refund for this?
AC working and poor house keeping by Nadeem:
(1 of 5)
Show 2140hrs , 17th Nov 2023 tickets D 20 to D15 , Ac not working and poor house keeping . Stinking smell in hall.
Ads during movie by Alok Kumar Thapa:
(1 of 5)
Pathetic experience in Inox theatres, before the movie starts and during interval the ads are almost exhaust the full time. So many ads it's make the mood bad
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