Complaint Complaint

  • Uber India Customer Care, Complaints and Reviews - Complaint
    Divya on 2017-09-30 11:44:47

    This is with regards to my complaint for very unprofessional driver. I had booked a cab at Delhi Cantonment and spoke to the driver for pick up. He assured that he will reach with 10 mins as he was next to me location. He took almost 20 mins and while I was still waiting for him he did not turn up. Tried calling him several times but no response from his side. Finally after waiting and no response I had to cancel the ride and I was charged a cancellation fees in my next ride

    Very unprofessional way and I would want to complain against him

    Driver - promod Wagner
    UP81BT7116

    Refund my cancellation fees and kindly amend ways of tracking your driver for pick up since most of the time the drivers do not pick up the phone and we are charged cancellation

    My account is booked through Mahender Ph- ‭+91 87440 03394‬. Mail I’d - Mahender.pilania@gmail.com