Complaint Incorrect Cancellation Charge

  • Ola Cabs Customer Care Helpline Number Email Id & Office Address - Incorrect Cancellation Charge
    Prakash Gupta on 2017-09-26 14:57:49

    I've been charged incorrect Cancellation charge many time. It is the drivers who cancels the cab just because not willing to come to pickup location and for that we are being charged for cancellation. There are all total 7 cancellation under my rides which are cancelled by drivers it self. Once I had to wait around 40 mins and then driver calls up saying he cannot come to location n asks to cancel the cab and then they don't respond to calls made to them to come. This has become very often now a days n we are being charged for that. Even after complaining no action has been taken n again and again we are being charged for cancellation. It seems as if Ola people have made another way of earning money from customers in term of cancellation charge. Just stop this non sense act of fraud else one day you will loose your potential customers.