Complaint Humming Sound form Sony LED smart TV

  • Snehanjali Electronics Customer Care, Complaints and Reviews - Humming Sound form Sony LED smart TV
    Vijay Bhuwad on 2017-08-21 14:58:00

    I had purchase Sony smart TV from Digi 1 on 11/07/2016 at same time paid Rs. 1599/- to extend the warranty for next 01 year. I had visited to Digi 1 showroom for TV problem which is near to Bhayandar East, they told your TV warranty has extended by Digi 1 hence Sony person will not visit to resolve the issue our person will come within 2 days even after 2 weeks no one has visited to resolve the issue, when i again call them to remind regarding the same that time they said we will do the needful. After this I had received message on 19/08/2017 from Sony for costumer service request which was not done by me. on 21/08/2017 Sony technician came at home & demanding for service charges. My question is, if i had already paid the money against 1 year extension of warranty then why should i pay extra to Sony technician & why Digi 1 technician has not visited to resolve the issue.