Complaint Complaint against very poor Customer Care Services
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Anandabazar Patrika Kolkata Office Contact Details - Complaint against very poor Customer Care ServicesRabindra Nath Dey (0060606466) on 2017-02-07 18:04:13
Attn:Mr.A.Sarkar,Editor-in-chief
Sir,Pl note,I gave my Chq of Rs.2410 for 1 yr renewal to yr.Off on 5 Dec' 2016.That was credited to yr A/c on 13/12/16.Yr acknowledging thanks sms recd.after a month.I enquired in last wk of Jan'17 about delay in sending my renewal coupons.On 2/2/17 a lady asked my home location & told that it would take normally 21 days from expiry date of my last coupon.I objected to this pretext.Today another lady rang up & asked home location again for re-issuing my coupons.What's a bluff? Coupons not delivered till date.Yr CCServices are very low graded & careless-ness.It must ensure that coupons be delivered within 7/8days immediately after Chq.encashment. My vendor chasing for coupon. Pl take proper action urgenly. With thanks.
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