Complaint Complaint for Unprofessional Customer Service

  • Gurgaon MATA SHEETLA GAS SERVICE  - Complaint for Unprofessional Customer Service
    Avinash on 2016-11-20 17:01:30

    Connection No- 7038615229

    Hi- i had booked LPG cylinder post speaking to Customer care number on 18th November that it will be delivered on 20th November.. A lady has confirmed the same over phone and then i got it booked subsequently i got a confirmation as well..

    I was given a mobile number of person whi delivers on which i kept on calling simce morning today and every time he said he will deliver it in an hour or so and then he is not taking cll since afternoon..

    I again called on customer care mobile number and was able to speak to Ms Sanju who was very unprofessional and rude in her approach .. Asking for details of email id to esclate it she denied the same saying there is no email id or mobile number..

    Need this to be resolved on priority ..

    Mobile- 9711131591 (Avinash)